Best Western Buffalo Inn & Suites

Reviews

• DL

  Dwayne Liddell

  Feb 21, 2026
  4.0
  We had to stop over for a quick stay because of weather and were very surprised at this location. It was very clean and the the night and early morning staff were fantastic. We didn't use much of the property but can't complain with the experience and for an economy stay the room was perfect. If back in the Buffalo area is look to stay here again.
• ES

  Eric Stimm

  Feb 14, 2026
  1.0
  Stunk of weed, arguments in the hallway complained to the staff and they said they could not move me even though it was early. Just wanted some sleep after looking after a sick parent. Do better!! Gang fights in the hallway for 3 hours finally police department came felt like I was hostage in my room until midnight. Never again!!
• CP

  Charlene Patton

  Jan 15, 2026
  5.0
  This location is very clean and affordable The staff is very friendly and knowledgeable Breakfast was hot and fresh The room is cozy and comfy Nicely located near many restaurants and shopping centers I recommend it to anyone ! Artrvia the house keeper supervisor was went above and beyond the call of duty! I was walking with a walker discharged from the hospital She helped me so much with breakfast to getting to my room safely She came back the next day and checked on me cleaned my room and restocked all my linens. My second day she called the room in the morning to ensure I made it to breakfast. Shane the front desk clerk was beyond helpful Letting my VNA nurses in and kids to taking my bags to and from my room as well as helping me to my door The staff here is like Ohana ! Nobody gets left behind 🙏
• VY

  V Yusef

  Dec 10, 2025
  1.0
  They gave me a room with an ozone generator blowing powerfully. I turned it off and opened windows and got tightness in chest and pain. I’m in my early 20s and only spent a few seconds there before I had to go outside. I had to sit outside for 30 minutes before attempting to go back in, to which they had removed the ozone generator and i think they closed the windows too. unacceptable, an elderly would have been sent straight to the hospital. this happened months ago but i’m writing review now.
• CC

  Cecelia Ivy Artistic Chaos

  Nov 28, 2025
  4.0
  I must mention that when we got there they sent us to a room that hadn't been cleaned yet. We ended up in a more spacious room so I guess it worked to our advantage! There was an awesome shower in the bathroom though it seems the seal might need some work. The floor was soaked when I got out. The mirror had some digital features like warmer/cooler lighting with an on(in?) mirror button. Air/ heat was hard to figure out. Breakfast set up was nice. Food was a little cold and the eggs were kinda of watery? Maybe condensation or something. They had a full set up of eggs, bacon, sausage, seasoned potatoes, waffles, oatmeal, bagels, yogurt, fixings and coffee machines. People upstairs were noisy. But that's not the hotels fault. It seemed like they were racing back and forth. Also there was no info on how to use the TV. The volume was set low and couldn't figure out how to put on captions. Overall we would stay again.

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