EVEN Hotel Brooklyn by IHG

Reviews

• ST

  Sebastien Techer

  4 days ago
  1.0
  Hotel, à fuir complètement ! Surtout si vous avez le malheur d’avoir une tempête de neige avant votre arrivée. Nous avons annulé notre réservation sans remboursement en nous Mettant dehors à 3h30 du matin dans la neige et le froid. J’ai porter plainte contre cet établissement.
• AA

  AJ

  6 days ago
  5.0
  I had a great stay at EVEN Hotel Brooklyn. The rooms were spacious and spotless, and the housekeeping team did an amazing job every day keeping everything clean and comfortable. The front desk staff were warm, friendly, and very helpful, making check in and check out easy. The location is fantastic and makes it easy to explore the city. You are a short walk from several subway stations including Hoyt Schermerhorn Streets, DeKalb Avenue, Hoyt Street, Nevins Street, and Jay Street MetroTech, which gives access to multiple subway lines and makes getting around NYC very convenient. There are plenty of shopping and food options nearby, including the City Point mall and many great places to eat within walking distance. It is a shame we did not get a chance to catch a Brooklyn Nets game at Barclays Center, but if I am ever visiting NYC again, I will definitely be staying here.
• RS

  Rizwan Syed

  Jan 4, 2026
  2.0
  Stayed here from 26–28 Dec 2025. Rooms are clean, modern, and spacious, which is the main positive. Unfortunately, service was disappointing. Check-in staff were not welcoming, and the USD 25 breakfast is not worth it—very limited options and make-to-order only, with no clear instructions for guests. I specifically requested scrambled eggs without pork, but was still served eggs with pork mixed in, and the staff seemed irritated rather than helpful. This is unacceptable, especially for paying guests with dietary restrictions. Good rooms, but poor service and overpriced breakfast hurt the overall experience.
• VR

  Victoria Rangel

  Jan 3, 2026
  1.0
  Your front desk Reception needs a refresh on costumer service. I really wish i’d had grabbed his name but after how poorly we were treated by him I did not even bother to carry out any sort of conversation out of the bald front reception worker. When we first arrived I got the vibe that he was already judging us because we were younger, and I was correct, from the begging I tried to be nice as i understand people can have bad days(especially towards the end of the day)but he was pretty hostile from the beginning. I called before i booked my trip to ensure that my age wouldn’t conflict with the booking as I am two months shy of being 21 and know that many hotels have this age policy in place, on my booking site it did not indicate which led to me calling and receiving the green light on booking at this location. I told the receptionist this and was basically deciding whether to be a jerk or not for 3 minutes on the computer. He then gives me the run down on running a credit card for incidentals which I am well aware of and asked if the tap to was fine. He goes of on me and says to me very condescendingly “ So you’re not 21 and you don’t have a credit card?!!” loudly for the two other guest in the lobby area to hear. I explained clearly upset at that point but still being respectful and not using any negative language that I do have a credit card it’s just on my apple pay. He takes me explaining as “attitude” and says “ Don’t give me attitude now because I shouldn’t even be checking you in”. I stay quiet and let him continue with trying to charge my card as i did not want any more issues than what he had already created. He gets us checked in and gives my brother and I two room keys. Which we had to redo four times and move us rooms on the last attempt as each time he had them “fixed” we went up and down the stairs to communicate this. My other companion did mention me apologized for the situation and gave him a complimentary breakfast but still made an unfunny “joke” about the keys not working being due to my age. This was not a pleasant welcome after being on a plane for hours. Later that night we were woken up by someone playing with our door at 2 am. The hotel was clean ish we did find some hairs on the shower but the rest of hotel staff was pleasant.
• PL

  P L

  Jan 2, 2026
  1.0
  Hôtel à fuir. Établissement sale, bruyant et très vétuste. Les lits « deux personnes » font à peine 1,20 m de large. J’ai fait une crise d’asthme accompagnée d’un œdème oculaire, tant la chambre était chargée en acariens. L’état de propreté est inacceptable, notamment sous les lits, les photos parlent d’elles-mêmes. Au vu du prix payé, c’est une véritable arnaque. Nous avons quitté l’hôtel dès le lendemain pour un autre établissement, nettement supérieur, pour un tarif équivalent.

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