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Best Western Gregory Hotel

3.9
(1011 reviews)

Business Details

8315 4TH AVE, Brooklyn, NY
11209, United States
(718) 238-3737
http://bestwestern.com

About

HotelBest Western
Located in Brooklyn,NY, the Best Western Gregory Hotel is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Gregory Hotel
8315 4TH AVE, Brooklyn, NY
11209, United States

Hours

Reviews

3.9
1,011 reviews
5 stars
442
4 stars
271
3 stars
136
2 stars
46
1 star
116

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted unsanitary conditions, including dirty rooms, hair on towels, and general neglect in cleaning.

Customer Service

Many guests reported rude and unprofessional behavior from staff, particularly at the front desk, leading to dissatisfaction.

Noise Problems

Guests frequently mentioned noise disturbances from neighboring rooms and the subway, impacting their comfort during the stay.

Breakfast Quality

The complimentary breakfast received negative feedback for being inadequate and poorly stocked.

Location Convenience

Despite the issues, several reviews noted the hotel's convenient location near public transport and local amenities.
  • YR
    yisel reynoso
    6 days ago
    1.0
    ⭐️ DO NOT STAY HERE ⭐️ This place is not run properly anymore. • No elevators for elderly guests (my grandparents are almost 80) • Key scanner failed and locked them out of their room • All belongings + MEDICATION locked inside • My grandmother missed taking her medicine and couldn’t get ready for her doctor’s appointment — the entire reason she stays here • Management promised a day & a half credit → never given • Promised a better room → never happened • Put them back in the same broken room • Room smelled like mold • Broken closet doors that wouldn’t close We had to urgently find another hotel near 86th St & 7th Ave because of how poorly they were treated. They used to stay here often. Never again. This hotel is unsafe for elderly guests and anyone traveling for medical care. Do better. #BadHotel #BrooklynHotels #ElderlyCareMatters #MedicalTravel #DoBetter #BestWestern #TravelWarning
  • HD
    hazel deleon
    Feb 26, 2026
    1.0
    ⭐️ DO NOT STAY HERE ⭐️ 1 star This place is not run properly anymore. • No elevators for elderly guests (my grandparents are almost 80) • Key scanner failed and locked them out of their room • All belongings + MEDICATION locked inside • My grandmother missed taking her medicine and couldn’t get ready for her doctor’s appointment — the entire reason she stays here • Management promised a day & a half credit → never given • Promised a better room → never happened • Put them back in the same broken room • Room smelled like mold • Broken closet doors that wouldn’t close We had to urgently find another hotel near 86th St & 7th Ave because of how poorly they were treated. They used to stay here often. Never again. This hotel is unsafe for elderly guests and anyone traveling for medical care. Do better. #BadHotel #BrooklynHotels #ElderlyCareMatters #MedicalTravel #DoBetter #BestWestern #TravelWarning
  • SC
    Skyla Collado
    Feb 22, 2026
    1.0
    ABSOLUTELY FILTHY!!!! the hallways were disgusting, looked like it hadn’t been cleaned in months. the room was horrendous. musty smell, stains on sheets and towels, hair in the sheets and on the bathroom sink. greasy handprints on the headboard, dust on every surface, and dirty carpet. THIS PLACE IS A HEALTH HAZARD.
  • KD
    korra dale
    Feb 17, 2026
    4.0
    Location is fantastic—Bay Ridge neighborhood, steps from 86th St subway (R train straight to Manhattan), tons of restaurants/shops nearby, and close to attractions like Coney Island or the ferry. Great base for NYC without Midtown prices/chaos. Rooms were clean, comfortable beds, good AC, and daily housekeeping. Spacious for the area, with nice amenities like coffee maker and TV. Service was solid—friendly front desk (shoutout to the warm check-in), helpful staff overall. Free breakfast buffet was a highlight—plentiful options, kept fresh. Solid value and would definitely return! 4 stars.
  • JJ
    Jac
    Feb 10, 2026
    1.0
    The rooms are ok, not the cleanest. My issue is with the breakfast. I kept smelling a weird chemical smell as in a rubbing alcohol smell and noticed it was coming from there breakfast plates. The smell is so strong it made me sick. Please get different plates the smell is strong

Frequently Asked Questions About Best Western Gregory Hotel

What are the check-in and check-out hours at Best Western Gregory Hotel?

The Best Western Gregory Hotel is open 24 hours a day, seven days a week, allowing flexible check-in and check-out times.

Does Best Western Gregory Hotel offer free Wi-Fi?

Yes, free Wi-Fi is available throughout the hotel for guests to use.

Brand Certified Facts from Best Western Gregory Hotel

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Certified March 01, 2026Yext Knowledge Graph
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