Holiday Inn Express & Suites Bronx - Zoo Area by IHG

Reviews

• AT

  Alexandra Trickey

  3 days ago
  4.0
  Staff were helpful and friendly. We had some bad neighbors the first night and the staff were so nice to find us a better room. Our second room was quiet which made it easy to sleep at night. Rooms were small, but clean. Bed and pillows were comfy. Small selection for breakfast, but it was good. We stayed Sunday-Thursday and ate breakfast there most mornings. We were a little nervous to explore the area at night, but there was a little deli right down the block that we went to often that was really good. For a budget friendly hotel experience, it is a good option.
• SJ

  Sabrina Jacobs

  Mar 17, 2026
  5.0
  Their breakfast be delicious. The beds are so comfortable and it's located directly across from Barnabas Hospital.
• SJ

  Sabrina Jacobs

  Mar 1, 2026
  5.0
  The front staff was wonderful and the breakfast is always delicious. The room was beautiful and the bed was so soft. Me and my man didn't even feel each other move out of the bed
• ML

  Mathias Lengert

  Feb 13, 2026
  1.0
  Ich war Mitte Dezember, mit meiner Partnerin 6 Tage, in diesem Hotel. Beim einchecken sollte ich 800$ über meine Kreditkarte Kaution zahlen, diese würde, laut Aussage Mitarbeiter, nach Checkout zurückgebucht. Mittlerweile sind über 2 Monate vergangen und die Kaution ist immer noch nicht zurück, auf E-Mails antwortet das Hotel nicht. Nächster Weg ist dann wohl der Anwalt.
• NN

  Naima

  Feb 9, 2026
  1.0
  My heater was blowing cool are, and I was waking up to my room being 60 degrees in the middle of a brutal NYC winter. I complained for 3 days, the staff kept saying nothing was wrong with my thermostat. One day I woke up the thermostat read 52 degrees and I hardly wanted to get out of the comfort of the blankets in bed. I asked someone from the front desk to come feel my room as proof. She went to my window (which I hadn’t went near since I arrived) and it was opened because the cleaning lady forgot to close it after “airing it out.” Why would someone need to air a room out in 10 degree weather I have no clue. Finally someone actually fixed my thermostat and I was able to have a warm nights sleep. The next problem that arose was someone smoking cigarettes on my floor. It was so bad it would seep through the vents and my entire room would smell of cigarettes. I complained daily to the front desk about this. In all, I do not recommend.

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