Hampton Inn Brockport

4.4
640 reviews

About

HotelHampton Inn
The Hampton Inn Brockport hotel is located in a charming and vibrant community where you can take a stroll along side of the historic Erie Canal or visit the home of the State University of New York College at Brockport (SUNY Brockport). Treat yourself out to one of our many local restaurants or explore the wonderful boutiques we have to offer. Our inviting hotel is just minutes away from the picturesque shores of Lake Ontario and Hamlin Beach State Park, where you can enjoy many exciting outdoor opportunities such as hiking, boating and fishing. Conveniently, our Brockport hotel is only 18 miles away from the Greater Rochester International Airport and the vibrant city of Rochester, NY. Make yourself comfortable in our spacious, modern rooms. Brew up a fresh cup of coffee with the in-room machine, send e-mails with free high-speed internet access, and curl up in front of the 32-inch HDTV with free premium movie channel. Meet your deadlines at the 24-hour business center - offering printing, copying and fax services to the corporate guest. Host in the extensive meeting space, with staff on-hand to assist. In the evening, relax with a soothing swim in the indoor pool or enjoy a relaxing workout in the on-site exercise room.

Location

Hampton Inn Brockport
4873 Lake Road, Brockport, NY
14420, United States

Hours

Reviews

4.4
640 reviews
5 stars
413
4 stars
145
3 stars
36
2 stars
13
1 star
33

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the staff for being friendly, accommodating, and providing excellent service, with specific mentions of individuals who went above and beyond.

Cleanliness

The hotel was frequently noted for its cleanliness, with several reviews highlighting spotless rooms and well-maintained facilities.

Room Quality

Feedback on room quality was mixed; while some found rooms comfortable and well-appointed, others reported issues with outdated furnishings and unpleasant odors.

Breakfast Experience

Breakfast received positive remarks for variety and quality, although some guests expressed dissatisfaction with specific food options.

Management Issues

Several reviews mentioned poor experiences with management, including issues with reservations and customer service, leading to significant dissatisfaction.
  • AG
    A G
    Jan 5, 2026
    5.0
    Stayed here this weekend. It was great, was ready to switch to use it permanently. After hearing about how Hilton is treating Federal agents and ICE, hell no. The whole leadership of Hilton that allowed this needs to be fired. Updating review now that the franchise responsible has been removed from Hilton.
  • DB
    David and DeDe Burns
    Nov 16, 2025
    5.0
    The staff here took such great care of us. Breakfast was great, everything was super clean and there were nice little touches to spoil guests all day including mini marshmallows for hot chocolate. We never sleep well in hotels but something about the beds and room had all 5 of us sleeping great.
  • TB
    Tara Bakhtiari
    Nov 1, 2025
    5.0
    Had a wonderful stay at this hotel. Our room was clean and spotless, breakfast was good too, with different options. I also have to give a shout out to Heather ( I hope I have the correct name), she was so sweet and very accommodating during our stay.
  • KK
    King
    Oct 16, 2025
    5.0
    Very nice and clean.
  • DA
    Dale Acker
    Oct 9, 2025
    3.0
    Staff was very pleasant and breakfast was great but room was very disappointing old,worn and smelled funny. For $220 a night I expected better.

Frequently Asked Questions About Hampton Inn Brockport

What are the check-in and check-out times at Hampton Inn Brockport?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM at Hampton Inn Brockport.

Does Hampton Inn Brockport offer free breakfast to guests?

Yes, Hampton Inn Brockport provides a free buffet breakfast to its guests.