About
Hotel
Located in Batavia,NY, the Best Western Crown Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
4.0
755 reviews
5 stars
371
4 stars
198
3 stars
74
2 stars
40
1 star
72
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted problems with room cleanliness, including dirty bathrooms, stained bedding, and unpleasant odors.
Staff Performance
While many customers praised the friendly and helpful staff, there were also reports of rude service and unprofessional behavior from certain employees.
Amenities Discrepancies
Guests expressed disappointment over amenities not being available as advertised, particularly the hot tub and pool, which were often reported as closed.
Value for Price
Some customers felt the hotel offered good value for the price, citing comfortable beds and decent breakfast options, while others felt the quality did not meet expectations.
Maintenance Concerns
Several reviews mentioned the need for upgrades and repairs, with complaints about outdated facilities and maintenance issues affecting the overall experience.
- SPSteve PerryNov 8, 20255.0Hands down best hotel in Batavia. The rooms are clean, the beds are great the pillows are amazing. The breakfast is average for a hotel. The service is great. Friendly staff at the counter. This will be my go to hotel on my next trip
- TBTodd BNov 3, 20253.0It's a great location, the employees were pleasant, and the pool and fitness center were nice for the price. The continental breakfast was also very nice. Our room, however, smelled terribly of cigarette smoke - the room was supposed to be non-smoking. That significantly impacted our stay. I'm not sure who still smokes inside today, but it really smelled terrible. If it wasn't for the smoke, it would have been a 4/5.
- JMJim MarshallOct 31, 20254.0Nice. You know basically what you're getting before you ever arrive. I guess that's the beauty of chain hotels. The room was clean and smelled clean (no musty smell), the beds are comfortable, and our basic room included a refrigerator even though the website did not include it in its description. The bathroom was clean with one exception; the shower floor looked moldy and it was not as clean as it should have been. That's my only complaint.
- EWEvan WardenOct 30, 20254.0Easy parking, good service, good breakfast as well. You can park large trucks or trailers on the far side of the hotel, just enter the first entrance and go around hotel.
- SWStu W.Oct 23, 20253.0Rooms were very clean mattress was just okay I do wish they would somehow direct the heat or the air conditioning to go up instead of on to the person that's sleeping to the closest to it. Service was very nice. Location well for the most part it was okay better than some other areas but there was an apartment building directly across the parking lot and some nights people that actually live there who are probably well yeah anyway if you get my point they were loud let's just say probably not legally. I would suggest putting up a fence that would really help they're ratings on here.
Frequently Asked Questions About Best Western Crown Inn & Suites
What are the operating hours of Best Western Crown Inn & Suites?
Best Western Crown Inn & Suites is open 24 hours a day, 7 days a week.
Where is Best Western Crown Inn & Suites located?
It is located at 8210 PARK RD, Batavia, NY 14020, US.
Does Best Western Crown Inn & Suites offer free Wi-Fi?
Yes, free Wi-Fi is available for guests at Best Western Crown Inn & Suites.
What amenities does Best Western Crown Inn & Suites provide?
The hotel offers free internet access, clean and comfortable rooms, and a business center for guests.
What special promotion is currently offered by Best Western Crown Inn & Suites?
Guests who stay 2 nights can receive a $50 Best Western Gift Card.
How can I contact Best Western Crown Inn & Suites by phone or fax?
You can call them at +1 585-344-8882 or send a fax to +1 585-344-7187.
Where can I find more information or book a room at Best Western Crown Inn & Suites online?
You can visit their website at bestwestern.com to book rooms and find more details.
Are there other nearby attractions or accommodations around Best Western Crown Inn & Suites?
Nearby places include multiple listings of Best Western Crown Inn & Suites itself; no other distinct nearby points of interest are provided.
How might guests use nearby places when visiting Best Western Crown Inn & Suites?
Guests can use the hotel itself as their accommodation base while exploring Batavia, NY, but no additional nearby places of interest are specified.
Does Best Western Crown Inn & Suites provide any social media presence where I can follow updates?
Yes, they have a Facebook page at https://www.facebook.com/163211520374192 and a Twitter handle @bestwestern for updates.