Best Western Crown Inn & Suites

Reviews

• PP

  Peter Poirier

  Feb 15, 2026
  1.0
  After on
• CG

  Carl Goodman

  Jan 19, 2026
  2.0
  Upon arriving I assumed that negative reviews were just a one-time bad experience. Sadly it seems repeat compliance over the same thing housekeeping knocking on the door at 9:17am wall my two young children are sleeping check out at 11:00 a.m. and how do you not have soap in your bathroom for people to use after going to the bathroom or God forbid they need to shower
• AR

  Amberlyn Robinson

  Jan 3, 2026
  1.0
  Extremely disappointed to find the hot tub is no longer in use, the service was awful! I have never met people who hate their job more than the ladies who were working the front desk during our stay! Arrive to no soap in the bathrooms and they make a huge deal about giving that to me, god forbid you have to ask for towels for the pool area, bad talking to someone on the phone about people coming into breakfast 15 minutes before closing time and the pool which hours are listed as 9am the door was still locked at 9:40am. When asked to unlock the pool area “I have been too busy.” Well I’m sorry but it’s your job! We had 3 rooms….and we will not be returning!!
• DD

  DA-N-NY

  Dec 27, 2025
  1.0
  Skips this place. Went to their web site just says "No Rooms Available", web site is broken, date field is broken/empty, can't select dates. Tried Chrome and Edge. Complete failure.
• AG

  amy garris

  Dec 8, 2025
  1.0
  Moldy unsanitary hotel with extremely rude staff and MULTIPLE RESIDENTS AND LARGE DOGS WANDING THE HOTEL IN SPORTS BRAS AND SPANDEX SHORTS WHILE THEIR PITBULL MIX DOG BARKS AT GUESTS!! The lady at the desk on 2-10 shift was very rude when things were brought to her attention like the fact that we had no shampoo, no hand soap, a half roll of toilet paper and bath mats that you’re supposed to use as bath towels. I’m assuming she felt annoyed that she had to actually do her job instead of hanging out in the “residents” rooms or hanging out in the cafeteria room with them to watch TV and drink coffee by the dusty fireplace. The worst part was the dust from furnace causing sinus congestion at night and the heavy chlorine in the pool area due to no working ventilation. This lack of ventilation caused mold to grow all around the pool area! Pictures are attached for proof. We also found the furnace area wide open and the filter was caked with dust to the point where the air quality would be severely compromised. This place needs shut down by the local code enforcement and the staff needs a refresh. You should also tell guests in the future that you also house “residents” and animals so they can decide if they want to stay in a hotel or a halfway house.