Candlewood Suites Buffalo Amherst by IHG

4.3
370 reviews
Hotel Exterior

About

HotelWedding VenueConference Center
The Newly Renovated Candlewood Suites® Buffalo Amherst hotel is located off NYS I-290, adjacent to the University at Buffalo North Campus and UB's Center for the Arts as well as driving distance to SUNY Buffalo State College. We welcome travelers to our all-suite property which provides comfortable accommodations, warm and friendly service as well as all the conveniences of home! Relocating to Western New York? We can provide lodging while you and your family are waiting for your home availability! Our hotel's location is perfect for corporate business travelers to the Buffalo, Amherst and Western NY area. Buffalo Niagara International Airport BUF is eight miles away. General Motors, Praxair, Geico, Roswell Park and Sumitomo are minutes away. Downtown Buffalo and the Buffalo Convention Center are also a convenient commute. We welcome our UB visiting speakers and professors! Sight see at the iconic Niagara Falls State Park and renaissance of attractions coming to Downtown Buffalo & Canalside. Guests are minutes from the famous Darwin D. Martin House. Western NY is home to the Buffalo Bills at Highmark Stadium & Buffalo Sabres at Keybank Center. Various national shopping chains and eclectic neighborhoods provide fabulous shopping. Enjoy complimentary high-speed Wi-Fi, laundry facilities. Fitness & Business Center is available. Candlewood Cupboard, our on-property market, offers free coffee and tea 24/7. We look forward to welcoming you soon.

Location

Candlewood Suites Buffalo Amherst by IHG
20 Flint Road, Amherst, NY
14226, United States

Hours

Reviews

4.3
370 reviews
5 stars
217
4 stars
94
3 stars
27
2 stars
11
1 star
21

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and accommodating during their stay.

Cleanliness Issues

Several reviews highlighted cleanliness problems, including dirty rooms and bathrooms, with some guests expressing dissatisfaction with the overall hygiene.

Room Comfort

While some guests found the rooms comfortable and well-equipped, others reported issues with beds, noise, and maintenance problems.

Value for Money

Guests appreciated the reasonable pricing and amenities like kitchen facilities, but some felt the value was lacking due to cleanliness and maintenance issues.

Safety Concerns

A few reviews raised concerns about safety and security, particularly regarding unauthorized access to rooms and the surrounding area.
  • DR
    D R
    Nov 12, 2025
    5.0
    Quiet, clean, comfortable.
  • LC
    LCE Travel CattraC
    Oct 6, 2025
    5.0
    We stayed here for almost 2 months, family of 3, and were very comfortable. The staff took good care of whatever we needed, but honestly we didn't need much that wasnt already provided. The customer service was great. Shania at the front desk was awesome. She made sure our stay was comfortable and took a personal interest whenever we came to the front desk. She was there when we needed towels, and sheets, and even when my son wanted to print out a coloring page. I have added this hotel to my list of preferred hotels in the area and will be referring visitors here for a guilty stay at a reasonable price. As of our stay, the laundry machines are complementary but be sure to have your own soap.
  • JJ
    Jesus
    Sep 29, 2025
    5.0
    Shania was incredibly helpful !
  • KM
    Kay Mcleod
    Sep 8, 2025
    5.0
    I enjoyed my stay. A fridge, microwave, snack shop downstairs with frozen food was all i needed for my stay. I appreciate the dish soap and paper towels also. This place made me feel at home. The clerk at the desk was very warm as well.
  • TS
    Tatyana Starnakova
    Aug 22, 2025
    5.0
    My daughter was absolutely delighted with her stay at this hotel. The staff were incredibly friendly, and the atmosphere was clean and homely—just perfect! I am glad that I've booked it for my family stay

Frequently Asked Questions About Candlewood Suites Buffalo Amherst by IHG

What are the check-in and check-out times at Candlewood Suites Buffalo Amherst by IHG?

Check-in begins at 3:00 PM, and check-out is at 11:00 AM.

Is Candlewood Suites Buffalo Amherst by IHG pet-friendly?

Yes, dogs are allowed and pets are welcome at the hotel.