Best Western Plus Boomtown Casino Resort

4.0
6132 reviews

About

HotelBest Western
At the Best Western Plus Boomtown Casino Resort you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Boomtown Casino Resort will stand out among other hotels in Verdi,NV. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Boomtown Casino Resort will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Boomtown Casino Resort
2100 Boomtown Garson Rd, Verdi, NV
89439, United States

Hours

Reviews

4.0
6,132 reviews
5 stars
2,928
4 stars
1,640
3 stars
771
2 stars
280
1 star
513

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Mixed reviews on staff friendliness; some praised helpfulness while others reported rude or unprofessional behavior.

Room Conditions

Rooms were generally clean but some guests noted unpleasant odors and issues with maintenance.

Dining Experience

Food quality at Mel's Diner received mixed feedback; some enjoyed it while others found it lacking.

Customer Service

Numerous complaints about poor customer service, particularly regarding reservations and management responsiveness.

Casino Experience

Many customers expressed dissatisfaction with the casino's slot machines and overall gambling experience.
  • HW
    Harriet Wright
    2 days ago
    4.0
    My husband and I went for an overnight getaway. They put us in the farthest room from the casino. We felt like we were walking miles just to get dinner or gamble. The room was nice. The bed was very uncomfortable and there was only a thin shade on the window, no curtains. This cause the outside light to shine in our room all night I would suggest you don’t get a room in the North Tower of the hotel
  • SS
    Sharon Svenk
    5 days ago
    5.0
    Nice Clean Casino with lots of options. Perfect for OTR Drivers with lots of parking for Semi Big Truck with Trailer & easy on and off access from I-80. It is approximately 300 Feet from parking lot to Lobby. Room was quite, clean & comfortable.
  • MM
    Merlin
    Dec 27, 2025
    5.0
    The hotel is very nice, the only grumpy person is the one who works at the Peet's Coffee shop inside. There's a restaurant called Mals inside, and the staff there are very friendly.
  • RM
    roger mattei
    Dec 26, 2025
    3.0
    Rooms were clean but smelled. Rooms are small. Breakfast leaves a lot to be desired. All the meat is microwaved. They have been out of yogurt every morning. Eggs do not taste good. Waffle is good
  • LF
    LaRena Fry
    Dec 22, 2025
    4.0
    A great family Casino. Years ago, this was one of the places we frequented, as the Fun Center has a carousel, miniature golf, and other rides. As a matter of fact, our kids have had birthday pizza parties at the Fun Center. The food options in the Casino are Peet's Coffee Lounge, Mel's Diner, Baja Deli, Snack Bar inside the Fun Center, and lastly the Steakhouse. I have yet to try the Baja Deli. The smells that came from here and now, I have to go back to try it. One of the only casinos to still have a Keno bar and the Sportsbook. A great place to hang out, get a drink or something to eat from Mel's, and play Keno. If you are at the Shooter Bar, you can order from Mel's Diner directly from the bar. They have a variety of slots, table games, poker slots, and poker tournaments. The Casino has a players' club with great offers and specials. Be sure to sign up for the card. You need a player's card to get the early bird special at Boomtown Steakhouse. They offer private diners, corporate events, weddings, seminars, and catering. They have 10,250 square feet of a versatile venue. We haven't stayed at this Casino in years. Best Western Rewards members get points for every stay, get free room upgrades when available. Membership is free to join and easy to join. Start earning free nights and special offers. The hotel offers room service, indoor swimming pool, outdoor swimming pool, events center, business center, fitness center, and KOA campground. The rooms vary in size between 325 and 350 square feet. They also have suites. Some rooms offer mountain and valley views. The KOA has a swimming pool, hot tub, sauna, firewood, dog park, it offers pull-through RV sites, tent sites, and a convenience store.

Frequently Asked Questions About Best Western Plus Boomtown Casino Resort

Does Best Western Plus Boomtown Casino Resort offer concierge services?

Yes, the Best Western Plus Boomtown Casino Resort provides concierge services to assist guests.

Is Best Western Plus Boomtown Casino Resort a smoke-free property?

Yes, it is a smoke-free property ensuring a clean environment for all guests.