Business Details
About
Hotel
At the SureStay Plus by Best Western Reno Airport in Reno, NV, you’re sure to find great value and modern convenience. SureStay® Plus Hotels by Best Western are redefining affordable value through upgraded standards, consistent quality, and great service.
Location
SureStay Plus by Best Western Reno Airport
1981 Terminal Way, Reno, NV
89502, United States
Hours
Reviews
3.8
994 reviews
5 stars
421
4 stars
257
3 stars
143
2 stars
67
1 star
106
What are people saying?
AI-generated from recent customer reviews
Location
The hotel is conveniently located near the airport, making it ideal for travelers.
Cleanliness
Many guests noted that the rooms were clean, although some reported issues with maintenance and outdated facilities.
Staff Performance
Customer service experiences varied; some staff were praised for their friendliness, while others were criticized for being unhelpful or rude.
Amenities
Guests expressed disappointment over the lack of complimentary breakfast and outdated amenities, with some rooms needing significant refurbishment.
Value for Money
While some found the hotel affordable for its location, others felt the price did not reflect the quality of the accommodations.
- NNNicholas Van NestJan 28, 20232.0The place is clean, but people were not happy working here. I asked for a 4AM wake up call, but no one called and I almost missed my flight. For an airport hotel, writing down wake up calls in a book and hoping that the front desk receptionist will remember to call the customers seems like a not-so-great plan for making sure people get to the airport on time.
- LLLarry LarsonMar 14, 20181.0There's a lot of street noise inside the room, would not recommend it. Also stay and park WAS a great program. NOW daily parking rates cost as much as being at the airport with the added hassle of waiting for a shuttle bus on both ends. So NO VALUE here. We'll not be staying here again. Accommodations are just so-so.
Frequently Asked Questions About SureStay Plus by Best Western Reno Airport
Is SureStay Plus by Best Western Reno Airport pet-friendly?
Yes, dogs and other pets are allowed at SureStay Plus by Best Western Reno Airport.
Does SureStay Plus by Best Western Reno Airport offer free Wi-Fi?
Yes, free Wi-Fi is available for guests at SureStay Plus by Best Western Reno Airport.
What are the operating hours of SureStay Plus by Best Western Reno Airport?
The hotel is open 24 hours every day of the week.
Where is SureStay Plus by Best Western Reno Airport located?
The hotel is located at 1981 Terminal Way, Reno, NV 89502, USA.
Does SureStay Plus by Best Western Reno Airport have a restaurant?
Yes, the hotel has a restaurant available on site.
Can guests at SureStay Plus by Best Western Reno Airport grab a quick meal nearby?
Yes, Plaza Court Restaurant, an American fast food restaurant, is located nearby and offers convenient dining options.
What nearby dining options are available for guests at SureStay Plus by Best Western Reno Airport?
Guests can enjoy meals at the Plaza Court Restaurant, which serves American fast food and is close to the hotel.
Are there any other hotels or motels near SureStay Plus by Best Western Reno Airport?
Yes, Best Western Airport Plaza is another hotel located nearby, offering additional accommodation choices.
How can the proximity of Plaza Court Restaurant benefit guests at SureStay Plus by Best Western Reno Airport?
Guests can easily access quick and convenient American meals at Plaza Court Restaurant before or after their stay at the hotel.
How might guests use the nearby hotels such as Best Western Airport Plaza during their visit?
Guests looking for different accommodation options or extended stays might consider Best Western Airport Plaza, which is near SureStay Plus by Best Western Reno Airport.