Business Details
About
Extended Stay Hotel
Daily Mandatory Charge includes: Tourism Surcharge.
The Homewood Suites by Hilton Reno Nevada hotel is centrally located just minutes from downtown Reno and Reno-Tahoe International (RNO) Airport. Located near numerous local businesses including Microsoft, UPS, Philips, Clorox, Wells Fargo, Barnes & Noble.com, Intuit, University of Nevada, Washoe Medical Center and St. Mary’s Medical Center. This Homewood hotel is located only a short drive away from Lake Tahoe and the Nevada state capital city - Carson City.
The Homewood Suites by Hilton Reno Nevada hotel features 96 suites with separate living and sleeping areas. All suites have a fully-equipped kitchen with a full-sized refrigerator, microwave oven, stove top, coffee maker, dishwasher, pots and pans, dishes and utensils. In addition, each suite has two-line phones, high-speed internet access and data ports, cable with movie channels to help keep you connected and relaxed.
We do everything we can to make our guests comfortable. The Homewood Suites by Hilton Reno Nevada hotel features a business center, complimentary hot breakfast buffet daily, and a Welcome Home Reception on weekdays, complimentary local phone calls, on-site laundry facilities, and complimentary grocery-shopping service because we know that personal touches help you feel at home on the road.
Make yourself at home!
Location
Hours
Reviews
4.2
571 reviews
5 stars
315
4 stars
147
3 stars
52
2 stars
23
1 star
34
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty carpets, hair in bathrooms, and overall lack of proper housekeeping.
Staff Service
While some guests praised individual staff members for their helpfulness, many reviews pointed out poor service, rude behavior, and lack of training among staff.
Room Quality
Guests reported issues with room maintenance, including broken appliances, outdated furnishings, and noise disturbances from refrigerators.
Breakfast Quality
The breakfast offerings received mixed reviews, with many guests finding the options lacking and some reporting food running out.
Location
The hotel is noted for its convenient location, being close to restaurants and shopping, which was appreciated by several guests.
- RPRon PrewittNov 10, 20254.0We love Homewood Suites and stay at various ones if available in our travels. This location isn't bad, but far enough away from food dining options meaning a car ride is necessary as opposed to a walk. Our room was amazing as usual, but we did have a heard of buffalo staying in the room above us. Breakfast was standard fare. I just wish all hotels had a alternative option to pork-based meats. Not everyone eats pork now days. Just an idea 💡. Eggs were scorched this particular morning, and yet slightly watery. We were on a 2 week road trip and had many hotel breakfasts. This particular one was slightly below average for the comments made above.
- RARaquel AlvaradoNov 6, 20251.0We arrived here and immediately things went south. The front desk told us that their "network" was down and didn't know when it will be back on, so he had to walk us to our room to open our door. We left to go out a couple hours and returning, again he had to walk us to our room to open the door. The tv/cable was AWFUL. Couldn't watch any TV. Then the next morning for breakfast, they put out cereals BUT with wrong labels, I brought it to the lady working the area and she said "I know " and pretty much ignored me and walked away. She went to get the dirty dishes near the trash cans and she just slamming the dishes together....need to retrain the staff! Won't be returning.
- TBTimothy BurnesNov 2, 20251.0Definitely wouldn't recommend this hotel, very poorly run imo, staff do their best but seems understaffed and undersupplied, in addition to being poorly maintained. Walls are very thin and the beds are super uncomfortable so don't expect a decent night's sleep here. I actually had a much better time at Extended Stay America, which is a pretty janky hotel so it shouldn't be surpassing a Hilton 🤷♂️.
- WAWalid AliOct 23, 20251.0So disappointing, from the moment I arrived, there was a bad odor. The hallway carpets were dirty, and the bathroom floor had hair on it. Check-in took longer than usual, as the front desk was switching between different computers. The internet didn’t work either. I was supposed to stay for three days but ended up checking out on the second day.
- MBMichelle BourgaultOct 23, 20251.0All I can say is stay anywhere else. This was the worst hotel I have EVER stayed at and don't bother complaining because nothing will be done. The noise level is crazy. The spa was closed. The water dispenser was broken. Internet is slow. I was told house keeping would come every other day and I did not see them ONCE over my 7 day stay. I went to the front desk for coffee pods and washed my own towels when I did my personal laundry. I have never been so happy to LEAVE from a vacation.
Frequently Asked Questions About Homewood Suites by Hilton Reno
What is the check-in and check-out time at Homewood Suites by Hilton Reno?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does Homewood Suites by Hilton Reno offer free breakfast to guests?
Yes, a complimentary hot breakfast buffet is available daily for guests.
Is Homewood Suites by Hilton Reno pet-friendly?
Yes, both cats and dogs are welcome at the hotel.
Are there facilities for guests with mobility impairments at Homewood Suites by Hilton Reno?
Yes, the hotel is mobility accessible and offers accessible parking and elevators.
Is Wi-Fi available at Homewood Suites by Hilton Reno and is it complimentary?
Yes, free Wi-Fi is available in public areas along with public internet terminals.
Does Homewood Suites by Hilton Reno provide any fitness or recreational facilities?
Yes, there is a fitness center available for free and an indoor swimming pool on-site.
What types of payment does Homewood Suites by Hilton Reno accept?
The hotel accepts American Express, Cash, Diners Club, Discover, Mastercard, and Visa.
Are there eco-friendly programs or certifications at the hotel?
Yes, the hotel holds ISO14001, ISO50001, and HILTON_LIGHTSTAY eco-certifications and practices recycling, compostable food containers, and energy conservation programs.
Which nearby healthcare facilities can guests visit near Homewood Suites by Hilton Reno?
Nearby healthcare options include Gates Brain Health, Ramin Homanfar DDS, Reno Tahoe Oral Surgery & Implant Center, Nevada Eye Consultants, South Reno Dental, Advanced Imaging Reno, and Eye Surgery Center of Northern Nevada.
What nearby services can guests use for legal and financial assistance?
Guests can access services such as Drinkwater Law Offices, Attorney General's office, Nevada State Bank - Kietzke South Branch, Consulting Tax Group, Money Management International, Macauley Law Group, and Nevada Counsel, LLC, all located near the hotel.