Cleanliness
Many customers praised the cleanliness of the rooms and facilities, noting that they were well-maintained and tidy.
Staff Service
The staff received mixed reviews; while some guests highlighted friendly and helpful service, others reported rude or unhelpful interactions.
Location
The hotel is conveniently located near restaurants and shopping, making it a favorable choice for guests.
Breakfast Options
Several reviews mentioned disappointment regarding the lack of complimentary breakfast, which is typically expected at Best Western locations.
Room Issues
Some guests reported issues with room amenities, such as malfunctioning TVs, clogged toilets, and concerns about pest control.