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About
Luxury HotelResort
Daily Resort Charge includes: Guest internet access; fitness classes; house car service within 3 mile radius; overnight shoeshine service; two daily bottled waters.
Nestled in an oasis of modern luxury and intrigue, Waldorf Astoria Las Vegas is a non-gaming, non-smoking AAA Five-Diamond awarded luxury retreat that is situated steps away from T-Mobile Arena and luxury shopping at The Shops at Crystals. The hotel is located in the heart of The Strip featuring 392 newly-renovated guest rooms and suites that exude a new sophisticated, refined, and elevated aesthetic that is inspired by the surrounding desert landscape.
Luxury amenities include an award-winning 27,000 sq. ft. spa, inviting eighth-floor pool deck with three pools surrounded by cabanas, and gourmet dining experiences, including afternoon tea in the stylish Peacock Alley or imaginative cocktails with floor-to-ceilings views of The Strip at Hard Shake. Waldorf Astoria Las Vegas further creates a unique sense of place with an unrivaled commitment to personal service provided by a team of personal concierges who are available 24-hours a day, seven days a week. For more information, visit www.waldorfastorialasvegas.com.
Location
Hours
Reviews
4.5
2,899 reviews
5 stars
2,232
4 stars
339
3 stars
115
2 stars
75
1 star
138
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the exceptional service provided by the staff, highlighting their friendliness and attentiveness.
Room Condition
Several reviews noted that the rooms were in need of updates and maintenance, with issues such as broken heating, cleanliness concerns, and outdated furnishings.
Location
The hotel’s location on the Strip was frequently mentioned as a positive aspect, offering a quieter atmosphere away from the casino chaos.
Dining Experience
Guests enjoyed the dining options, particularly the afternoon tea and the food at Peacock Alley, although some noted inconsistencies in service.
Overall Experience
While many guests had positive experiences, there were notable complaints regarding customer service and room quality that detracted from the overall luxury experience expected from the Waldorf brand.
- NCNoelle Carroll2 days ago3.0I took my teen daughter to Vegas to see F1 and we stayed at the Waldorf Astoria to avoid smoke and casinos. The hotel and service was fine. We were sold in to upgrading to a suite we didn't need and they were like, oh but it's 1600 square feet and is usually $2000 a night, and your teen will have enough space for some privacy, only $300 more a night! My daughter smiled, I said yes, then when we got to the room she pointed out that it was an emotional sales tactic and her smile was at that and my falling for it! The problem is that the heat in the room was broken, we were freezing. The first night we thought it was due to a late check-in and the room needed time to warm up but when we got back from the races on the second night it was so freezing cold in there she had to sleep in her jacket and I used the robes as blankets to stay warm. We had the heat set to 85 and the room was 61. We mentioned it in the morning but got no reaction at the time. In addition the drapes were broken and didn't close enough to block out the lights off the strip. So very little sleep and what we got was poor quality. We would have been much happier to have had climate control and a dark room at night. When I later read reviews it seems they know this one was "broken" and we got upsold to a suite they couldn't rent anyway.
- LTLu Tang2 days ago5.0The service at this Hotel is awesome. Julian Hernandez was able to help me with the last-minute change to my reservation and I really appreciate him go above and beyond to help me solve the problem. I look forward to visiting this hotel soon next time.
- LPLaura Parker5 days ago4.0My stay so far has been good. Staff have been courteous and helpful. Jen at front desk I will cherish my birthday card and cake forever. I didn't give all 5s because the room is small even though it's a double. The water had to be turned off one night. The fridge is filled with stuff that is inflated in price and also other snack items in the room that are also over priced. There is a charge to have a microwave brought to your room. I keep getting turned around with elevator situation. Other than these things I am enjoying my stay.
- EGEmilio Hernandez L. GuideNov 18, 20251.0A real disappointment with this experience… we had to be moved to three different rooms. The first one had a dirty sofa and broken lamps. The second had an electrical issue — whenever you touched anything metal, you’d get a small electric shock. The air-conditioning covers were missing from the ceiling, and you could see all the ducts full of dust. The sheets were dirty. In the third room, the ducts were still uncovered and the heating didn’t work. We both ended up catching a cold. Honestly, you don’t expect this kind of situation in a hotel like this. After complaining, the only thing we were offered was a $120 voucher to use at the bar. Quite disappointing.
- STSara ThompsonNov 13, 20255.0Room:The room was wonderful, strip view, clean, bed was super comfortable, sheets were clean, optimal room temperature. Fully stocked mini bar, great bathroom products, amazing view! Service: I don’t think words can do it justice. Every single staff member we interacted with, from check in, to pool, to spa, to restaurant, cocktails, and tea was absolutely wonderful. Everyone was kind, smiling, welcoming. 100/100 staff. Location: It’s in a great spot! Right on the strip, it’s a quieter hotel which is what we wanted, calmer crowd which was perfect! We will most definitely be back, this was our best experience in Vegas, and we’ve been to the city countless times. Highly recommended!
Frequently Asked Questions About Waldorf Astoria Las Vegas
What accessibility features does Waldorf Astoria Las Vegas offer?
Waldorf Astoria Las Vegas provides accessible parking and accessible elevators to accommodate guests with mobility needs.
Is breakfast available at Waldorf Astoria Las Vegas?
Yes, breakfast is available at the hotel.
Does the hotel offer airport transfer services?
Yes, Waldorf Astoria Las Vegas offers airport transfer services to its guests.
Are pets allowed at Waldorf Astoria Las Vegas?
No, pets are not allowed at Waldorf Astoria Las Vegas.
What wellness and spa amenities are available at Waldorf Astoria Las Vegas?
The hotel features an award-winning spa, sauna, hot tub, massage services, and a salon.
Is there free Wi-Fi available at the hotel?
Yes, free Wi-Fi is available in public areas and there is a public internet terminal.
What dining options are available at Waldorf Astoria Las Vegas?
The hotel has three restaurants, a bar, and offers room service with table service. Vegan and vegetarian meals are also available.
What nearby dining options can guests explore around Waldorf Astoria Las Vegas?
Guests can enjoy nearby dining at Twist by Pierre Gagnaire (French cuisine), Bavette's Steakhouse & Bar, The Hidden Crave (Italian), Zen Kitchen (Sushi and Asian), and more.
Are there any nearby entertainment or shopping locations near Waldorf Astoria Las Vegas?
Yes, the hotel is steps away from T-Mobile Arena and luxury shopping at The Shops at Crystals, as well as art galleries like Rodney Lough Jr. - Wilderness Collections Gallery.
How can guests get around the area near Waldorf Astoria Las Vegas?
Guests can use the hotel's free house car service within a 3-mile radius and also visit nearby bars and lounges such as Mandarin Bar and Skybar for local social experiences.