Spark by Hilton Las Vegas Airport

Reviews

• JJ

  janasiah

  1 day ago
  5.0
  My phone died while driving and I didn’t have a charger on me. I pulled into Sparks panicking and on edge. When I got there I was greeted by the most nicest lady possible! April was soo sweet and caring! She didn’t even hesitate to let me use her charger to get in contact with my family and even reassured me that I could sit and the waiting area while it charged. Manny was also a kind guy! Thank you once again April truly a live saver!
• NM

  Noah Miller

  5 days ago
  3.0
  Overall, it’s a nice hotel. It’s new and updated. But there are a couple of things to note. First, the bathroom fan can’t be turned off, so if you’re a light sleeper it might keep you up. The furniture in the room is a little odd. Instead of a desk chair, they just give you a round ottoman to sit on. My shower door wouldn’t stay shut so I had to jam a washcloth in between the two layers of glass so my bathroom wouldn’t get soaked. Lastly, the breakfasts are a little bare bones. I was expecting at least some scrambled eggs, but the only “warm” option was bagels.
• MB

  Mityl BISWAS

  Jan 2, 2026
  1.0
  The woman checking me in, Irene, did not give me the complimentary water and snack. When reminded, she only gave me water. I asked for the snack, and she went, "It's only for gold...", realized I am a gold member, and changed it to, "It's only for diamond members", then condescendingly handed me one saying, "but I can give you one" as if she was doing me a favor instead of giving me a benefit I am owed. That was extremely rude. The next day, when I asked the front desk, Irene again, to send housekeeping for a change of towels, there came a guy to my room, with a name tag reading Roberto, who didn't speak any English. He indecently gestured at me to leave the room, but blocked the doorway. Then he spoke to another guy in Spanish and crudely pointed his finger at me. When I managed to leave the room, he spoke into a translator app that I needed to be outside the room, and I pointed out that I was already outside the room. He offered to call his supervisor and I affirmed that he should do so, but instead of calling his supervisor, he wrote "your attitude is different". I told him I didn't understand and to call someone who spoke English. He again did not do so, but wrote he would go to service the room. I told him to only clean the washroom and take out the trash and to not throw away anything else. He got in, came out, blew his nose, did not sanitize his hands or change the glove and went in to change the bedsheets. I was afraid of the spread of germs and asked him to not do so. He came out, locked the door behind him, and refused to let me re-enter the room. He finally relented. I got in to see that he had left a dirty mop behind. I called front desk to complain, they said they'd rectify the situation, but only sent Roberto back to take away the dirty mop. I complained again and they sent the supervisor who insisted that Roberto said I was not leaving the room. I asked her to check the corridor cameras, but turned out there were no cameras and Roberto could lie and misbehave with guests to his heart's content. I went to wait at the hotel lobby. Irene was there again and refused to tell me how long it would take. When I pointed out that I needed to know when to return, she said she texted the supervisor to let me know when the room was done. After a considerable amount of time, she still did not do so, so I went back. I saw the room was "done". A mask kept on the side table was thrown away even though I had requested nothing be thrown away. The washroom counter had not been wiped. This is concerning given Irene had said that the supervisor was in the room to ensure it was being cleaned properly. This was appalling and unacceptable behavior from the staff. Chatting on the app got me generic replies, "passed to management" and "investigating". I shall tell my acquaintances to avoid this hotel like the plague. Given how they clean, guests have a high chance of catching a disease. Note: the flu was on the rise in Vegas during my visit. I am attaching a picture of what the washroom counter looked like right after it was "cleaned" under the supervisor's supervision. I got a text message from Moussa asking for a call back time, but never got a call. At this point, I am seriously thinking Hiltons aren't even redeeming the points I have racked up. Here I come for 100% of my trips now, Marriotts! Some health/sanitation/safety inspectors need to visit this place!
• CM

  Claudia Macal

  Jan 2, 2026
  5.0
  Siempre estuvo limpio el hotel. El desayuno es muy básico pero te saca de un apuro. Esta muy cerca del streep y a una cuadra esta una central de los buses. El shampoo y acondicionador de cabello son muy buenos. Estacionamiento gratis Si vuelvo a este hotel. 10/10
• NA

  Negin Aghigh

  Jan 1, 2026
  3.0
  The room itself was clean and acceptable, but there was no safety deposit box, which I found disappointing. The breakfast was very limited with very few choices and no eggs at all. Additionally, although the breakfast area is large, there are not enough chairs, so seating is a problem during busy times.

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