Discover a world of celebrity fun at Madame Tussauds Las Vegas, the world’s greatest wax museum! Located in the Grand Canal Shoppes at The Venetian Resort Las Vegas, Madame Tussauds Las Vegas is the only place you can rub shoulders with dozens of stars from film, music and television without velvet ropes or barriers. Jump right on set with all your favorite icons like Elvis Presley, Tupac, Drake, and Shaq, or enjoy The Hangover Movie Bar. Welcome to the Stage. Welcome to the Spotlight.
Many customers praised the staff, particularly Jimmy, for their friendliness, helpfulness, and engaging service, enhancing the overall experience.
Experience Quality
While some visitors enjoyed the fun and interactive aspects of the museum, others felt it was underwhelming and not worth the ticket price due to a lack of wax figures.
Accessibility Issues
Several reviews highlighted significant accessibility problems, particularly for those with mobility challenges, contradicting claims of being ADA friendly.
Customer Service
There were multiple complaints regarding poor customer service, especially related to ticketing issues and staff attitudes during problematic situations.
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Alexandra Ramos Ramos
5 days ago
5.0
Sin exagerar, ha sido el mejor museo que he conocido. Madame Tussauds Las Vegas es una experiencia espectacular de principio a fin. Cada figura está increíblemente bien lograda, con un nivel de detalle que realmente impresiona y hace que te sientas frente a las personas reales.
Lo que más me encantó es que no es un museo para solo mirar: es interactivo, divertido y pensado para que disfrutes cada espacio. Puedes tomarte fotos, reírte, sorprenderte y vivir momentos únicos en cada sala. Todo está muy bien organizado y el recorrido fluye de manera natural, sin sentirse pesado ni aburrido.
Además, el ambiente, la iluminación y los escenarios hacen que cada sección sea especial y memorable. Es una experiencia perfecta tanto para adultos como para familias, y sin duda una parada obligatoria si visitas Las Vegas.
Salí con la sensación de haber vivido algo diferente, entretenido y muy bien hecho. Totalmente recomendado; volvería sin pensarlo.
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Amanda Roth
Jan 1, 2026
5.0
Very impressive, there is a lot of talent, time, and energy put into these creations. Jimmy was a great help and made sure we knew what package we purchased so we could take full advantage of what was offered. We would have missed out on the 4D experience if Jimmy didn’t help us. He was knowledgeable, friendly, and very helpful.
DF
Debbie Fields
Dec 30, 2025
5.0
We had a fabulous time on our visit today. We were assisted with our pre purchased tickets and were allowed access immediately. Photos were taken and we began our tour. While viewing the exhibit we were approached by Jimmy who offered to take our picture. He was friendly and kind. A great quality for employees today. We were then greeted by him again at the Marvel 4-d movie. His enthusiasm and personality shined in this role.
You are lucky to have such an amazing employee on your staff!
Thank you Jimmy for a memorable visit!
MO
Moreenyke Olatunji
Dec 21, 2025
5.0
We visited Madame Tussauds Las Vegas along with the gondola ride, which we booked through GetYourGuide, and it was such a nice experience! The scenery was beautiful, the wax figures were fun to see, and the gondola ride itself was very cool and relaxing.
The gondolier (boat rider) was absolutely wonderful. Her name is Patricia, and her voice was incredible. Truly opera-level! She was so kind, engaging, and made the ride even more special with her beautiful singing.
Overall, it was a memorable experience and a great addition to our Vegas trip. Highly recommend!
TC
Theresa Campbell
Dec 17, 2025
3.0
Your museum was fun and once there, we enjoyed ourselves BUT the problem was getting to your museum. It was not ADA friendly at all! I’m handicapped but can do stairs very slowly and in pain with my cane. I was in my transport chair with my husband attempting to get to your museum. No way to get there except climbing a flight of stair up and then down to get to your box office area and entrance. My husband had to carry my transport chair. I can’t do escalators either but they weren’t working anyway! If I couldn’t do the stairs, which is a real problem for me, I don’t know how I would have made it and since I already had the tickets, that would have been a loss and disappointment since it was our Anniversary. This was on Nov 18th. Trying to get back to The a Venetian created more of a problem for me. It was really upsetting.
Your website states that your museum is ADA friendly but never mention that getting there wasn’t. I would love to take my daughter and grandkids but I don’t need the drama or aggravation again. It worn me out and ruin my day.
Frequently Asked Questions About Madame Tussauds Las Vegas
What is Madame Tussauds Las Vegas?
Madame Tussauds Las Vegas is a famous wax museum showcasing over 100 celebrity wax figures, located in the Grand Canal Shoppes at The Venetian Resort Las Vegas.
Where is Madame Tussauds Las Vegas located?
It is located at 3377 S. Las Vegas Blvd Ste. 2001, Las Vegas, NV 89109, inside the Grand Canal Shoppes at The Venetian Resort Las Vegas.
What are the opening hours of Madame Tussauds Las Vegas?
Madame Tussauds Las Vegas is open daily from 10:00 AM to 8:00 PM. Please check their website for any extended hours or early closures.
How can I purchase tickets for Madame Tussauds Las Vegas?
Tickets can be purchased online through their official website at https://www.madametussauds.com/las-vegas/?utm_source=local-listing&utm_medium=organic&utm_campaign=tickets.
What types of attractions and exhibits does Madame Tussauds Las Vegas offer?
You can enjoy exhibits featuring music icons, the Viva Las Vegas experience, wax hands, MARVEL Universe 4D movie, The Hangover Movie Bar, Carnival Carnage 7D game, and the Princess Diana Exhibit.
Does Madame Tussauds Las Vegas offer services for groups or special events?
Yes, they offer wax hands, school field trips, private events, and group tours to accommodate different group needs.
What payment options are accepted at Madame Tussauds Las Vegas?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Are there any nearby places of interest around Madame Tussauds Las Vegas?
Yes, nearby places include The Hangover Bar Experience, Il Fornaio Italian Restaurant, and the art gallery Animazing Gallery, providing options for dining and entertainment before or after your visit.
How can I use nearby transit or services to find Madame Tussauds Las Vegas?
You can visit Travel Plus, a nearby travel service and convenience store in the Grand Canal Shoppes, which can assist with travel information around Las Vegas and help you locate Madame Tussauds.
Are there any popular shopping destinations near Madame Tussauds Las Vegas?
Nearby shopping options include Karma and Luck gift shop, Sephora beauty store, Kenneth Cole clothing and shoe store, and Dooney & Bourke women's clothing store, all within the Grand Canal Shoppes area.