Hilton Vacation Club Polo Towers Las Vegas

4.2
7936 reviews
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Business Details

3745 Las Vegas Boulevard South, Las Vegas, NV
89109, United States
(702) 261-1000
https://www.hilton.com/en/hotels/lasptgv-hilton-vacation-club-polo-towers-las-vegas/

About

Hotel
Hilton Grand Vacations Polo Towers is a non-gaming resort ideally located in the center of the Las Vegas Strip, 10 minutes from Harry Reid International Airport and the Welcome to Las Vegas sign. In the heart of The Strip, Polo Towers is a 13-minute walk from the Eiffel Tower Viewing Deck and Fountains of Bellagio, and only a seven minute drive to the Forum Shops at Caesars and the High Roller. Spacious accommodation includes studios, one- and two-bedroom suites. The suites feature a living space with a dining area, balcony, sofa bed, and a kitchen fully equipped with necessary kitchenware for in-room dining. Relax and lounge in our rooftop pool, whirlpool spa, and enjoy a view of The Strip from the observation deck. Unwind in our fitness center. Outdoor barbeque grills are available on-site or grab a treat at our snack shop. Daily Resort Charge includes Basic guest internet; PressReader access; board games; barbecue equipment; 50% off Rodizio at local dining Pampas; $15 off 1 hour massage or facial.

Location

Hilton Vacation Club Polo Towers Las Vegas
3745 Las Vegas Boulevard South, Las Vegas, NV
89109, United States

Hours

Reviews

4.2
7,936 reviews
5 stars
4,263
4 stars
2,043
3 stars
785
2 stars
313
1 star
532

What are people saying?

AI-generated from recent customer reviews

Room Condition

Many guests noted that the rooms are dated and in need of renovation, with issues such as old furniture, broken amenities, and cleanliness concerns.

Customer Service

While some guests praised the friendly staff, others reported poor service, lack of follow-through on promises, and issues with management responsiveness.

Location

The hotel is well-located near the Strip, making it convenient for guests to access attractions and amenities.

Valet Parking

Guests expressed frustration over the mandatory valet parking fees and the inconvenience of not having self-parking options.

Timeshare Pressure

Several reviews mentioned aggressive timeshare sales tactics, which detracted from the overall experience.
  • JC
    John Coleman
    Nov 16, 2025
    5.0
    Stayed here for a full week. Nice people, good service and clean rooms. Only complaint I have is the bed mattress was sagged out like an old sway back horse. Time for a replacement.
  • RL
    Rhea Losano
    Nov 12, 2025
    5.0
    What a gem! If you’re looking for a place to stay that’s jusssssssst behind the strip, affordable, clean, and rooted in customer service — this is the spot. We want to first shoutout Teresa — Teresa checked us in and she is awesome. Not only did she ensure we’d have an amazing view and room, she added a few extra touches that made our stay memorable. The team here sends texts frequently to ensure your stay is comfortable and all amenities are met. We had friends who did valet and it was very smooth - $25/day! If you’re thinking long term, do a suite with the full kitchen. It feels more like home vs. a hotel room. This property doesn’t have a bar or restaurant. There is a mini market! There is also no casino attached. All rooms have balconies 😊
  • RC
    Robert Center
    Nov 9, 2025
    2.0
    The bed cover was dirty, with yellow stains and a few red dots. When I approached the manager on duty, the only thing she did was to say we're sorry and someone will drop a different one off 🤔🤔🤔 they didn't try in anyways to compensate for the nastiness, or inconvenience....and they didnt even take that dirty covering and make the bed...WOW!!! and then I was told that they can't make the bed, its against companies policy...how stupid... and they wanted us to do a 90 min timeshare presentation.... oh hell no...save your money folks..
  • MS
    Michaela S
    Nov 4, 2025
    2.0
    Don’t bother staying here if you are a quiet sleeper. I made a request for a quiet room on my reservation and made this information known to the front desk at check in. My first room was directly next to the ice maker. I requested to be moved and the second room they sent me to was still dirty (bag of towels and awful smell, I included the photo) Now I’m writing this review at 5 in the morning because that’s when the trash truck comes right below the room they gave me to pick up the trash. I already wear ear plugs and sleep with white noise but that doesn’t help at all for a trash truck. The rooms are nice and the front desk staff provided me with a voucher for the snack bar and refunded my cost for tonight, but that doesn’t help the sleep I lost. Hoping my new room isn’t like this, but maybe don’t put a light sleeper right next to the trash pickup on a lower floor.
  • SP
    Sha Purino
    Nov 2, 2025
    5.0
    Stayed for 4 nights. From the time we checked in. Staffs are very helpful and approachable. I love that they have free laundry area. Gym is well equipped and maintained. Our room is very spacious and clean. It’s nice that it has its own kitchen, fridge and all kitchen stuff you need. Location: it’s very close to grocery stores and other hotels. It’s a family friendly hotel. I would like to come back and stay here again.
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Frequently Asked Questions About Hilton Vacation Club Polo Towers Las Vegas

What are the check-in and check-out times at Hilton Vacation Club Polo Towers Las Vegas?

Check-in time is 4:00 PM and check-out time is 10:00 AM.

Does Hilton Vacation Club Polo Towers Las Vegas offer free Wi-Fi to guests?

Yes, free Wi-Fi is available in public areas and there are public internet terminals.