Business Details
About
HotelHilton Garden Inn
Welcome to Hilton Garden Inn Las Vegas City Center, a stylish hotel located in the center of the resort corridor, near entertainment venues, in walking distance to the Las Vegas Strip and just minutes to downtown. Ask a friendly staff member about our courtesy shuttle.
Start the morning right with a classic American breakfast at The Garden Grille & Bar®. Enjoy an evening cocktail in the bar or have dinner delivered to your room. We have recreation covered with a complimentary fitness center and outdoor saline pool and whirlpool. Plan events for up to 100 people in our 1,100 sq. ft. meeting space. Our professional event staff can help with catering options and all the details.
Location
Hilton Garden Inn Las Vegas City Center
4655 Dean Martin Dr., Las Vegas, NV
89103, United States
Hours
Reviews
4.4
969 reviews
5 stars
637
4 stars
203
3 stars
53
2 stars
19
1 star
57
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendliness and helpfulness of the staff, with specific mentions of individuals who provided exceptional service.
Cleanliness
Most reviews highlighted the cleanliness of the rooms and hotel facilities, although some guests reported issues with housekeeping.
Location
The hotel is conveniently located near the Las Vegas Strip, though some guests noted that it requires a bit of walking or a short Uber ride to access the main attractions.
Comfort Issues
Several guests reported discomfort with the beds and noise disturbances from other rooms, impacting their overall experience.
Mixed Experiences
While many guests had positive experiences, there were notable complaints about rude staff interactions and service failures during check-in.
- HNHung NguyenJan 3, 20264.0Nice, clean, calm and quiet room about 8 minutes from the strip. There is washer and dryer inside, which costs $3 per use each service, but the machine ate my money twice so use with care. Other than that, good service.
- DHDr. A. Mechelle HaywoodDec 14, 20255.0The property is nice the front desk staff was pleasant and friendly! The shuttle to the strip is a great amenity! The shuttle driver Ms. Jacques is the BEST! We would come back for her alone!
- TMTricia MaestriDec 13, 20253.0The hotel was nice and the staff is VERY friendly! Beds are not comfortable and didn’t sleep good. When I booked my room the picture showed a bath tub, When I got here they told me all they had was a shower.
- TCTroy CarpenterDec 8, 20255.0Breakfast is great! The people are nice! Cable machine at the gym is nice! Some rooms are more quiet than others. It's my new go to when working in Vegas
- FFFPDec 6, 20251.0I had a very disappointing experience at this hotel, especially with a front desk staff member named C’zarina. During check-in, I politely asked if she could help speed things up because our Uber had arrived. Instead of assisting, she just stared at me without typing and repeatedly blamed the “slow computer.” Then, out of nowhere, she accused me of “yelling,” even though I wasn’t raising my voice at all. When my partner came downstairs, she actually started shouting “calm down” at me, which was completely unprofessional and unnecessary. Such a shock. She even wrote her name on a card and told me to go ahead and report her — as if tourists have no way to stand up for our rights. I’ve stayed at many Hilton properties, and I’ve never encountered staff this rude or hostile. Her behaviour was so irrational and confrontational that it made me genuinely question whether she is fit to work in hospitality. As an Asian guest, the way she treated me felt targeted and deeply uncomfortable, and I am concerned there may have been an element of bias. This experience really overshadowed my stay. I hope management takes this seriously and improves front desk service.
Frequently Asked Questions About Hilton Garden Inn Las Vegas City Center
What are the check-in and check-out times at Hilton Garden Inn Las Vegas City Center?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Does the hotel offer free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas and through public internet terminals.
Are pets allowed at Hilton Garden Inn Las Vegas City Center?
Yes, both cats and dogs are welcome at the hotel.
Is there a restaurant on-site at the Hilton Garden Inn Las Vegas City Center?
Yes, the hotel has one restaurant, The Garden Grille & Bar®, which serves breakfast and dinner.
Does the hotel provide accessible facilities for guests with mobility needs?
Yes, the hotel has accessible parking, elevators, and a pool, and is fully mobility accessible.
What recreational amenities are available at the hotel?
Guests can enjoy a complimentary fitness center, an outdoor saline pool, and a whirlpool hot tub.
Is there parking available at the Hilton Garden Inn Las Vegas City Center?
Yes, self-parking is available for guests.
Can you tell me about nearby hotel options close to Hilton Garden Inn Las Vegas City Center?
Nearby hotels include Homewood Suites by Hilton Las Vegas City Center and Panorama Towers, both providing accommodation options within walking distance.
Are there fitness centers or gyms near the hotel?
Yes, Panorama Gym and The Gym At Panorama are nearby, perfect for guests wanting to try different workout facilities.
What entertainment or nightlife venues are located near the Hilton Garden Inn Las Vegas City Center?
No Cover Nightclubs offers party and arts entertainment nearby, ideal for guests looking to enjoy nightlife after their stay.