Business Details
About
HotelHilton
The Hilton Garden Inn Henderson is located in the Henderson, NV business suburb of Las Vegas. Close to numerous office buildings and industrial parks. Hotel is either walking distance or a short drive to a variety of restaurants. Numerous and varied shopping is everywhere in the area, including the Galleria mall, just 1/2 half mile away. Hotel is non gaming but there are casinos located within walking distance.
The Hilton Garden Inn Henderson features 139 rooms, each equipped with a spacious work desk with telephone (with 2 lines), voice mail and data port. A hospitality center in each room includes a microwave, refrigerator and coffee maker. Iron, ironing board, and hair dryer are standard in all rooms.
The hotel has a Business Center that is complimentary to guests and accessible 24 hours a day. The restaurant serves breakfast and dinner daily. An outdoor pool with whirlpool is also available.
Location
Hilton Garden Inn Las Vegas/Henderson
1340 West Warm Springs Road, Henderson, NV
89014, United States
Hours
Reviews
4.3
994 reviews
5 stars
574
4 stars
268
3 stars
68
2 stars
31
1 star
53
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for their friendliness and helpfulness, particularly highlighting individuals like Trey and Rachel for their exceptional service.
Cleanliness
Guests consistently noted that the hotel and rooms were clean and well-maintained, contributing to a positive overall experience.
Reservation Issues
Several reviews mentioned problems with reservations, including overselling rooms and poor communication regarding room availability, leading to customer dissatisfaction.
Breakfast and Fees
Customers expressed disappointment over the lack of complimentary breakfast and additional fees for parking, which some felt were excessive.
Noise Levels
Multiple guests reported issues with noise from neighboring rooms and thin walls, impacting their comfort during the stay.
- ACAlan CagleJan 1, 20265.0Nice place, clean comfortable rooms, great location near the highway and endless dining possibilities.
- KHKristin HaleDec 14, 20255.0Above & beyond great staff & manager!!!
- PSPauliasi SirivaluDec 12, 20255.0Very nice rooms and friendly Staff we were checked in Late around 3am and our Samoan Friend at the counter was very helpful I was too tired to remember her name, Thank you!! The breakfast buffet was Awesome , just wanna say thank you to Benjamin for an A+ service.
- MMMetEngDec 10, 20251.0Dishonest business practices. Oversells rooms and tries to downgrade without informing or offering a discount. Booked a room 3 days prior to my stay. Upon arrival, check-in took longer than typical after I was unable to check in online. (For context, I'm a Hilton Diamond member who regularly spends 75-100 nights per year at Hilton properties and am familiar with the process and properties.) After it taking some time at the counter, I made a comment that this normally happens when they've sold my room out from under me. This was correct. I had booked a 1 bedroom king suite. They had apparently oversold the room and decided at check-in to switch me to a junior suite without sharing that detail with me or offering a discount. Post check-in, I went to dinner prior to going to my return. When I discovered the fraud, I returned to the front desk to inquire regarding the situation. I was informed that I was in fact in a suite. I agreed, it was a suite, but not a full suite. The desk clerk confirmed that it was in fact a junior suite. Another clerk approached and offered me points or a free night, but not for the room I had paid for. Again, as someone who has spent hundreds of nights at Hilton properties, the performance and ethics of this particular hotel are deplorable. I'm not someone who typically leaves reviews, check my profile, however I will not tolerate this kind of deliberate and intentional fraud. You have been warned.
- SNShane NewellNov 25, 20255.0Friendly staff, clean rooms, quiet, ample parking, great price. Would definitely stay here again!
Frequently Asked Questions About Hilton Garden Inn Las Vegas/Henderson
What are the check-in and check-out times at Hilton Garden Inn Las Vegas/Henderson?
Check-in time is 3:00 PM and check-out time is 12:00 PM.
Does the Hilton Garden Inn Las Vegas/Henderson offer free WiFi to guests?
Yes, free WiFi is available in all public areas and a public internet terminal is provided.
Are pets allowed at the Hilton Garden Inn Las Vegas/Henderson?
Yes, both cats and dogs are welcome at the hotel.
Is the Hilton Garden Inn Las Vegas/Henderson accessible for guests with mobility needs?
Yes, the hotel features accessible parking, elevators, and pool facilities to accommodate guests with mobility needs.
Does the hotel have facilities for business travelers?
Yes, there is a complimentary 24-hour business center and three meeting rooms available.
What dining options are available at Hilton Garden Inn Las Vegas/Henderson?
The hotel has one restaurant offering breakfast and dinner daily, with table service and options for vegetarian and vegan meals.
What recreational amenities does the Hilton Garden Inn Las Vegas/Henderson provide?
Guests can enjoy an outdoor pool with a whirlpool, a fitness center with equipment like treadmills and free weights, and kid-friendly activities.
Are there nearby shopping options close to the hotel?
Yes, the Galleria mall, just half a mile away, offers a variety of shopping opportunities, and T.J.Maxx department store is also nearby.
Can guests find dining and relaxation options near the Hilton Garden Inn?
Yes, nearby places like Rachel's Kitchen and Sierra Gold offer dining options, and beauty services can be found at The Hair Bar and Tippy Toes Nails & Spa.
How can guests access the hotel via nearby transit or facilities?
While there is no airport shuttle, the hotel is located within walking distance of casinos and other amenities; the AAA Warm Springs office nearby can assist with travel needs.