Best Western Elko Inn

4.1
1278 reviews

About

Hotel
Located in Elko,NV, the Best Western Elko Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Elko Inn
1930 IDAHO ST, Elko, NV
89801, United States

Hours

Reviews

4.1
1,278 reviews
5 stars
649
4 stars
358
3 stars
134
2 stars
64
1 star
73

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, highlighting their attentiveness and willingness to assist.

Cleanliness Issues

Several reviews noted cleanliness problems, including dirty rooms, unpleasant odors, and poorly maintained facilities.

Amenities and Maintenance

Guests expressed dissatisfaction with the condition of amenities such as the pool and hot tub, which were often reported as cold or out of service.

Breakfast Quality

The breakfast received mixed reviews; while some enjoyed the variety and quality, others noted shortages and inconsistencies.

Room Condition

Rooms were described as dated and in need of renovation, with issues like uncomfortable beds and inadequate furnishings.
  • RN
    Randi Neilson
    Nov 15, 2025
    1.0
    I travel across the country and stop at hotels along the way. I go out of my way to choose hotels with a freezer to accommodate my ice blocks for my coolers. I specifically chose this hotel and the specific room because it had a full size refrigerator/freezer. When I checked in, Jeannie at the front desk was FABULOUS and tried to help throughout my stay. She was the only good thing about my stay. When I got to the room, the internet did not work - on my laptop or my phone and I had work to do that is very difficult to do on a phone screen. I tried to call Jeannie from the room and neither phone worked - dead. I walked back down to talk to Jeannie and she contacted her tech support who said he'd look into it the following morning when he got in - LONG after I was gone. I put all my ice blocks and food in the refrigerator/freezer thinking nothing of it because the light came on when I opened the door. No internet all night and the tv randomly kept shutting itself off all night (and was hanging crooked from the wall) The next morning I started packing my coolers and all the food was warm and my ice blocks thawed. The light worked, but nothing else. So I had to throw out half of my food and had nothing to cool anything with for that day's travel. This resulted me have to take time (which I did not have) to go to the store and get more food, which is an expense I did not plan. When I checked out, I told the morning desk person about all my problems and she wrote them down, but did not knock anything off of my rate. I have not heard anything from the hotel, a manager or anything. I really wanted to like this hotel as the room would have been perfect if things would have worked as expected. Except for Jeannie - who was terrific! - terrible experience. Just terrible.
  • RN
    Rich Newzell
    Nov 14, 2025
    5.0
    Had a little kerfuffle at check-in. This wonderful lady at the desk, Her name was Darlene took care of everything and resolved my problems so I am very respectful and appreciative of her. Thank you Darlene.
  • JO
    John O'Neill
    Nov 5, 2025
    4.0
    Friendly service. Clean, comfortable rooms. Worthy hotel.
  • SF
    Saud Faisal
    Oct 23, 2025
    5.0
    The are the best hotel in this location, thank you for all team , I was checking in after 12 am the not asking for extra charges or make it complicated as other hotels , it's was great experience, strongly recommend, keep going they team deserve more stars 🌟
  • AG
    Antonio Guadagni
    Oct 18, 2025
    3.0
    Cleaning staff is wiping out room coffee maker's, refrigerators and microwaves with a cleaning agent called fabuloso. It leaves the smell in each of these units and the taste in anything you make or store in them. Someone will get sick from this.

Frequently Asked Questions About Best Western Elko Inn

Does Best Western Elko Inn offer free breakfast?

Yes, Best Western Elko Inn offers free breakfast to its guests.

Are dogs and pets allowed at Best Western Elko Inn?

Yes, both dogs and other pets are welcome at Best Western Elko Inn.