Located in Truro,NS, the Best Western Truro - Glengarry is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Mixed reviews on room cleanliness; some guests reported dirty rooms and issues like bed bugs, while others praised the cleanliness of their accommodations.
Staff Service
Staff received high praise for friendliness and helpfulness, particularly mentioning individuals like Jay and Ruby for their exceptional service.
Breakfast Quality
The breakfast, especially the omelet station, was frequently highlighted as a standout feature, though some guests noted inconsistencies in freshness and variety.
Room Condition
Rooms were described as comfortable but dated, with some guests expressing disappointment over small bathrooms and outdated furnishings.
Noise Issues
Several guests reported noise disturbances from other guests, impacting their overall experience.
KM
Kristen MacDonald
Jan 3, 2026
2.0
I would never stay at this hotel again!! We were there at the end of November and got bed bug bites from both rooms we stayed in. They had a third party 'test' the room but in the confirmation shown, there were many other rooms also tested. It says in the report all rooms were negative but it is telling that if that many rooms are being searched, there are more people complaining. There is nothing I can do to help future guests because the test is 'negative'. But I can say with 100% confidence (and I don't ever write reviews) that this is the only place we could have received the bed bug bites. They showed up 24 hours later and I've never had them since, nor had I stayed anywhere else in the past 6 months.
Freshly-made omelets included in free breakfast was amazing. Front desk staff during our stay were very friendly.
SS
Sandra Smith
Dec 21, 2025
2.0
I recently stayed here during a wind storm. The power went out,which is one of the reasons I went there. The generator was not working, which happens, but what I was most disappointed with was not once did anyone of the staff come and check on us or offer us a light. When I checked out I wasn't even offered a discount. I am not impressed
MF
Marty Fogarty
Dec 6, 2025
5.0
Great place no problems!
MA
Maryam Alizadeh
Dec 1, 2025
3.0
When we booked this hotel, there was no mention that our reservation was for a secondary building rather than a main one. upon arrival we were placed in what felt more like an old motel than a hotel.
The room definitely needs renovation, and the overall condition was disappointing. The bathroom is very dated and had a noticeable moody smell, which made the stay uncomfortable.
Not experience we expected based on the listing.
MB
Meggan Bouvet
Nov 20, 2025
5.0
This is one of the best Best Westerns I have stayed at ever. Wonderful friendly staff! The rooms in the main building are a good size, and very clean. The beds were the most comfortable of our trip, even Goldilocks would approve not too hard, not too soft. The temperature in the room was also very comfortable, a difficult balance to achieve in late fall. We enjoyed a swim in the pool which is clean, well maintained and not overchlorinated. Then we were pleasantly surprised by our free breakfast in the restaurant where a buffet with a chef at an omelet station served our food. We only stayed for a night, but I wouldn't hesitate to stay longer.