At the Best Western Plus Chocolate Lake Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Chocolate Lake Hotel will stand out among other hotels in Halifax,NS. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Chocolate Lake Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Many customers praised the friendly and helpful staff, highlighting specific individuals who provided exceptional service.
Cleanliness
Overall, guests found the hotel clean, although some noted issues with room cleanliness and maintenance.
Breakfast Quality
The breakfast received positive feedback for its variety and quality, with many guests enjoying the options available.
Location
The hotel is well-located near Chocolate Lake, offering beautiful views, though some guests mentioned limited nearby amenities.
Parking Issues
Several reviews pointed out problems with parking availability and access, indicating it could be a challenge during busy times.
JK
Joseph Khoury
4 days ago
4.0
Clean and decent. Good value for Halifax. Free parking and breakfast is included. Can't beat that in Halifax.
CC
Carlos
Nov 15, 2025
1.0
Unreliable hotel. We booked a two beds room, while the air conditioner didn’t work for heating. The hotels offered another room, but the room was with cannabis smelling. We asked the hotels if we could have a portable heater for the first booked room, or adding a sofa-bed to another single bed room with no cannabis smelling, the hotel refused. I’m not sure if the hotel already knew everything but still putting the rooms online.
我不确定这家店是不是好,但Future Inn Halifax有中文前台服务,有需要的话可以打卡那里而未必是这里。
DS
DR SLiK
Oct 27, 2025
5.0
Pros; Polite friendly staff, Nice updated room. There were a lot of options for TV, allowing people to log in to their streaming platforms, bed was comfy. Breakfast was terrific!! Overall, pretty clean room and hotel and a very quiet area with a lovely view.
Cons; Not many pillows when 2 people in the room, bathroom quite small but not much can be done to fix that. The soap and lotion dispenser were empty; rude, noisy neighbours who kept letting their door slam shut very often. I suggest a note on the inside of each door reminding people to be aware and considerate when leaving and entering their rooms.
Parking seems limited but there are several parking areas around the property.
I’m aware a couple of the issues aren’t in the hotels control.
I’d stay here again!!
NK
Navneet Kaur
Oct 22, 2025
5.0
Me and my husband were traveling from Toronto to Halifax by car because we missed our flight — it was our last option. We started our journey at 8 a.m. from Toronto and reached Halifax the next morning around 5 a.m. after an 18-hour drive. We had already booked a room at Best Western, and when we checked in, Simran at the reception was extremely kind and helpful. He understood how tired we were and assisted us so politely. We were completely exhausted, but thanks to Simran, we were able to relax comfortably.
Thank you very much, Simran, for your excellent service!
NN
Natalie Nizio
Oct 21, 2025
4.0
Second time staying at this hotel. We really like it. Rooms are good, breakfast is pretty good, I love the complimentary coffee machine in the lounge.
Lots of parking, although limited with parking off the main lobby.
Can be tricky leaving depending on the time and direction, as it's close to a busy roundabout. Not a ton in walking distance, but just a few mins drive to many spots in the area.
The lake is cute, and quite popular with lots of swimmers.