The staff received high praise for their friendliness, attentiveness, and willingness to go above and beyond for guests.
Room Conditions
While many guests enjoyed the spacious and beautiful rooms, some reported issues such as cleanliness and maintenance concerns.
Dining Experience
The food quality was inconsistent; while some guests enjoyed excellent meals, others found the dining options overpriced and underwhelming.
Property Ambiance
The resort's scenic location and tranquil atmosphere were frequently highlighted as major positives, although some felt it lacked excitement.
Spa and Amenities
The spa services were well-received, but there were complaints about the pool area needing updates and maintenance.
BU
Boldly Untitled
4 days ago
2.0
Other than the view, our dinner had abysmal service, fish was undercooked and ribeye steak was cold. The wait staff needs proper training. I used to enjoy dining here but just eat at the bar and save your money. You’ll be disappointed that they don’t know how to be a high end restaurant even though it is “Four Seasons” it’s slow in these parts and can be annoying.
NS
Nicholas Sewitz
Jan 2, 2026
1.0
Feels like a bit older of a property. Some of the bath fixtures didn’t quite work and felt old. Service at the bar wasn’t up to the standard at other four seasons. The bar fire pit was broken. The food at terra not great. Fairly small pool and spa area.
Update: they charged me for breakfast even though they said it was included and their customer service have been radio silent even though I’ve sent multiple emails.
WW
Wyatttx
Dec 30, 2025
3.0
Love the scenery until we got a room for three people not being told there was two full-size beds. Also part of the scenery included blood on our pillow.
Service has been great since we got here. Very accommodating, but this pillow and accommodating my face 🤣. The guy at the front desk, even asked if we wanted water when we were in the valet line. He should’ve asked if we needed a new pillowcases.
I know some may say that’s a little bit of blood but when you’re paying this much money for a FIVE STAR hotel, we expect more.
Had to come re-edit my review we got a completely different room and now there’s a contact lense stuck to the bathroom counter.
The staff is amazing I will definitely root for that.
#neednewcleaningstaff #openyoureyes #nopunintended
US
Umer Shafqat
Dec 30, 2025
4.0
The resort is quiet and a bit underwhelming for a four seasons property.
It’s tranquil and serene in a way. Has the look and feel of a mountain lodge but lacks the wow factor.
NB
N Bo
Dec 26, 2025
5.0
The most luxurious, other worldly resort out there. We stayed for a mini honey moon and enjoyed every single second. Highlights included dining at Terra on Christmas eve, building our own fires in our room and on our private patio, indulging in a couples massage at the spa, and jogging the Camino Encantado. The staff and service were impeccable, they paid attention to our every need and went above and beyond to communicate with us.
Aside from the hotel, we took day trips to hike the surrounding mountains, spend time in downtown Santa Fe, go to Meow Wolf, and visit Bandalier National Park. We enjoyed the outdoors of Santa Fe and the unique, local foods.
We can’t wait for our next stay with the Four Seasons, this has definitely turned us into worldwide return customers!
Frequently Asked Questions About Four Seasons Resort Rancho Encantado Santa Fe
What amenities are offered at Four Seasons Resort Rancho Encantado Santa Fe?
Complimentary fireplace butler, complimentary s’mores, onsite Adventure Center with skilled adventure guides, outdoor pool, onsite hiking trails, onsite Fitness Center and wellness classes, onsite day spa.
What types of accommodations are available at this luxury Santa Fe resort in New Mexico?
Hotel rooms and hotel suites.
What activities and excursions can guests enjoy while staying at this Santa Fe upscale resort?
Hiking, e-biking, city tours, horseback riding, cultural excursions, skiing, jeep tours, picnics.
Are there any exclusive packages or offers available for guests staying at this luxury resort in Santa Fe, New Mexico?
Ski Santa Fe offer, which includes passes to Santa Fe Ski Basin, as well as Horse Experiences and Retreats with EQUUS.
Does Four Seasons Resort Rancho Encantado Santa Fe provide facilities for events or weddings?
Yes, Four Seasons Resort Rancho Encantado offers expansive indoor and outdoor spaces for private events and wedding celebrtions.
What makes Four Seasons Resort Rancho Encantado Santa Fe an ideal location for families?
Outdoor activities, pool, hiking trails, kids’ menus and amenities.
Does the resort have a pool, and is it open year-round?
Yes, Four Seasons Resort Rancho Encantado has a year-round heated pool, whirlpool and seasonal food and beverage service poolside.
Is Four Seasons Resort Rancho Encantado Santa Fe a pet-friendly resort?
Yes, Four Seasons Resort Rancho Encantado is a pet-friendly resort, offering welcome amenities and a specialty dining menu for pets, along with an onsite, pet-friendly hike.
Are there honeymoon packages or romantic experiences available?
Yes, Four Seasons Resort Rancho Encantado can tailor your stay with experiences perfect for couples. Whether you're celebrating your honeymoon, anniversary, or romantic getaway, there are elevated experiences available to make your stay together memorable.
What are the top attractions near Four Seasons Resort Rancho Encantado Santa Fe?
â—Ź EQUUS Horse Experiences
â—Ź Santa Fe Ski Basin
â—Ź Santa Fe Plaza
â—Ź Canyon Road Art Walk - renowned for many art studios and exhibits
â—Ź Pecos National Park
â—Ź Ghost Ranch
â—Ź Meow Wolf
â—Ź Black Mesa Golf Course
What accessibility features are available at Four Seasons Resort Rancho Encantado Santa Fe?
The resort offers accessible parking, accessible elevator, and an accessible pool to ensure comfort for guests with disabilities.
Is there a pool at Four Seasons Resort Rancho Encantado Santa Fe?
Yes, there is a year-round heated outdoor pool available for guests.
Does the resort provide airport shuttle service?
Yes, airport shuttle service is available for guests at Four Seasons Resort Rancho Encantado Santa Fe.
Are pets allowed at Four Seasons Resort Rancho Encantado Santa Fe?
Yes, both cats and dogs are welcome at the resort.
What dining options are available at Four Seasons Resort Rancho Encantado Santa Fe?
The resort offers breakfast, buffet options including breakfast and dinner, a restaurant with table and room service, and a bar. Vegan and vegetarian meals are also available.
What recreational activities can guests enjoy at the resort?
Guests can enjoy horseback riding on-site, a fitness center with free weights and elliptical machines, a sauna, hot tub, and massage services at the spa.
What are the check-in and check-out times at Four Seasons Resort Rancho Encantado Santa Fe?
Check-in begins at 4:00 PM and check-out is by 12:00 PM.
Are there any nearby dining or entertainment options for guests?
Yes, nearby places include Terra, an American restaurant and bar where guests can enjoy meals and drinks.
What nearby outdoor attractions can guests explore?
Guests can explore nearby Santa Fe National Forest for hiking and nature activities, as well as visit Lewallen Galleries Encantado for art exhibitions.
How can guests find transportation options near the resort?
Four Seasons-Santa Fe nearby offers travel, hotel, and transportation services, making it convenient for guests to arrange their travel needs.