Holiday Inn Roswell by IHG

Reviews

• DD

  denae duchesne

  Nov 16, 2025
  1.0
  You get what you pay for. The walls are paper thin so you can hear everything in the next rooms and hallway. The whole building reeks of chlorine. Most of the buttons on the TV remote were broken. They nickel and dime you for everything. For $75 more you can get a nice Airbnb.
• ZS

  Zosim Daniel Fuentes Santiago

  Nov 7, 2025
  5.0
  Super excellent option, the facilities are great and very clean. I loved my room, which was cleaned on a regular basis. The breakfast is also delicious and the staff is always eager to help.
• RP

  Randy Prine

  Oct 24, 2025
  2.0
  This hotel is a scam. From the amenities list they need to REMOVE: - Free Breakfast - Pool - Hot Tub The Good: - The Location. - The Shower. The Bad: - The hotel is 50-100 years old and it shows. - The hallway carpet is lumpy and makes odd noises. - Our toilet seat only sits 6 inches from the floor. Knees to the throat. - Our closet had a mystery mirror door made of a sheet of rigid plastic. Why? Just remove that ridiculousness. - No Bathroom Fan. Still humid the next morning. - Our A/C unit shook the floor. Free vibrating bed I guess? - The mattress is older than my dead grandmother. The Ugly: - The breakfast is not free unless you pay the extra fee when you book the room, which makes it not free. - The only reason we booked this room, was for the pool and hot tub. When we checked in we were assured that the pool and hot tub were available. They were not. They have never been. They have been "under maintenance" for so long that the paper sign they were using molded over and they made a plastic sign and hung it right next to the moldy paper sign. They didn't even bother to remove the paper sign, AND they had time to order a plastic sign, have it made and shipped, drill holes, and mount the plastic sign. - Additionally, when we pointed these things out to the front desk person (who told us that the pool and hot tub were available) they offered us a few candy bars and sodas for our troubles. Really?!!! They are now fat shaming me? We will not be back.
• LL

  L

  Oct 11, 2025
  4.0
  Nice hotel🏨. Convenient location. Walls are very thin though. Nice shower and Dove brand products available. There is no complimentary continental breakfast. Free parking 🅿️ 🆓. We enjoyed our stay at the “alien capital of the world”. 👽 🌎. Check-in: 3:00 PM Check-out: 11:00 AM
• ZO

  Zach Olsby

  Oct 3, 2025
  2.0
  I was stopping by here for alien fun with the family before heading to Texas. We stayed in what they considered their premium room for almost 150 a night and having chairs in the room falling apart and material ripping away is absurd to present as a "premium" room. After a long day all we wanted was to get to our room and get food and go to sleep. We had to wait for almost an hour for a luggage cart that never was returned and had to walk all of our stuff up. Than we go to get food and order two basic meals and both were wrong. Asked for quesadila with all the stuff on it and got a basic cheese only quesadila and a burger that came with no side of fries and even paid for an extra side of fries thinking we were getting double and barely got any. The waitress although really nice, was chatting with another guest while trying to take our order which is why it was wrong. For paying almost $200 with pet fee I expected way better and was very disappointed after spending just slightly more for a embassy suite room in albuquerque that made this look like a 1 star hotel.

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