Holiday Inn Roswell by IHG

4.2
821 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
The Holiday Inn Roswell New Mexico is the only full service hotel in the area. Built in 2013 we are also one of the newest properties in town. Our amenities include the Oasis Bar & Grill, indoor pool and hot tub, fitness center, business center, and meeting room space that can accommodate your training seminars, reunion, birthday party, wedding, and more. . Our opportune location provides quick access to Bottomless Lakes State Park, Bitter Lake National Wildlife Refuge, Roswell Historic District, Anderson Museum of Contemporary Art, Roswell Planetarium, Roswell Museum and Art Center and the Historical Center for Southwest New Mexico, as well as a scenic drive to popular attractions such as Walker Aviation Museum, Ski Apache, Inn of the Mountain Gods Resort and Casino, Billy the Kid Casino, Casino Apache, Carlsbad Caverns, White Sands National Monument, and Spaceport America. We are a short drive away for those visiting New Mexico Military Institute, Pecos Flavor Winery, Liberty Hall, Wool Bowl, UFO Alien Festival location, Cielo Grande Recreation Area, Cahoon Park, Spring River Zoo, and soon to open Roswell Aquatics center. Outdoor enthusiasts will appreciate many activities such as camping, biking, swimming, hiking, fishing, boating, golfing and skiing. We’re certain you’ll enjoy your stay in the “Alien Capital of the World”, so relax, it’s Holiday Inn.

Location

Holiday Inn Roswell by IHG
3620 N. Main St, Roswell, NM
88201, United States

Hours

Reviews

4.2
821 reviews
5 stars
443
4 stars
219
3 stars
66
2 stars
34
1 star
59

What are people saying?

AI-generated from recent customer reviews

Cleanliness

While many guests appreciated the cleanliness of the rooms, several reported issues with dirty floors and unsanitary conditions in common areas.

Staff Performance

The staff received positive feedback for being friendly and helpful, although some guests noted a lack of responsiveness to complaints.

Amenities Issues

Numerous complaints were made regarding broken amenities, such as elevators, ice machines, and the hot tub, as well as misleading information about breakfast availability.

Noise Levels

Guests frequently mentioned noise disturbances from other rooms and hallways, impacting their overall comfort during their stay.

Value for Money

Several reviews indicated dissatisfaction with the perceived value, particularly regarding the additional charges for breakfast and the quality of the accommodations.
  • AS
    Ashley Shields
    3 days ago
    4.0
    Quiet location and friendly staff. The bed was super hard and not very comfortable.
  • RM
    Raquel Medina
    Jan 4, 2026
    4.0
    Lo recomiendo. Muy buen hotel
  • CC
    Cameron Camaioni
    Dec 30, 2025
    5.0
    Place is pretty nice - there is plenty of space to park a truck and trailer (depending on season). The lobby has a bar and kitchen for dinner and drinks. They have breakfast. Devon served me at the bar and he was great! If I’m in Roswell again I will stay here
  • DM
    David Margol
    Dec 27, 2025
    1.0
    As soon as we entered the room, we noticed a cockroach near the door. This was our first time ever encountering something like this in the USA. At first, we thought it might have come in through the door or was just a one-time issue, so we decided to ignore it and stay. Unfortunately, that was a big mistake. The next morning, we woke up to another live cockroach crawling on the bed we were sleeping in. At that point, we immediately packed our things and left the hotel as fast as possible. We didn’t even stay for breakfast and had to eat elsewhere. Room 215 is clearly infested with cockroaches, and based on this experience, I strongly suspect other rooms may be affected as well. Sadly, we cannot recommend this hotel.
  • JG
    Jesse Garcia
    Dec 20, 2025
    5.0
    Stopped for thr night and the place was great. Good service, accept pets and have a bar/restaurant which made it nice to not have to go back out. We will be back.

Frequently Asked Questions About Holiday Inn Roswell by IHG

What are the check-in and check-out times at Holiday Inn Roswell by IHG?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Does Holiday Inn Roswell by IHG offer free Wi-Fi to guests?

Yes, free Wi-Fi is available in public areas throughout the hotel.