Certified by Best Western El Rancho Palacio • Mar 01, 2026
HotelBest Western
Located in Roswell,NM, the Best Western El Rancho Palacio is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Certified by Best Western El Rancho Palacio • Mar 01, 2026
Certified by Best Western El Rancho Palacio • Mar 01, 2026
Reviews
4.2
895 reviews
5 stars
511
4 stars
208
3 stars
102
2 stars
29
1 star
45
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and facilities, although some reported issues with pests and odors.
Staff Service
The staff received positive feedback for being friendly and accommodating, though there were isolated complaints about rudeness.
Breakfast Quality
Breakfast options were generally well-received, with some guests enjoying the variety, while others found it lacking.
Noise Issues
Several reviews highlighted noise disturbances from neighboring rooms and construction, impacting the overall comfort of the stay.
Room Comfort
While many guests found the rooms comfortable, there were complaints about bed quality and room assignments.
TI
Tina Insall
Feb 22, 2026
4.0
This is a great place if you are driving a normal car or even a boxtruck. Not good for campers or trailers. It is right on main Street. A few blocks (walking distance) from the downtown "Alien" stuff! I suggest you start at the Roswell Visitor's Center first! There you will get a free map & even a free photo with your first Alien (they provide Alien glasses) for the photo!
JB
John Bevz
Feb 3, 2026
1.0
The room was clean, however the refrigerator was extremely loud and did not cool my food. Woke me up almost every time it turned on. The heater also had a hard time heating the room above 70. There was no comforter and only two small blankets so it was very cold at night. The ice machine didn't work. Shower didn't get as hot as I would like. I asked the desk clerk for an easily accessible room since I was hunting and had a lot of equipment to bring in. He gave me the very furthest room on the second floor so I had to walk through an ice patch in the parking lot and take the stairs. The motel was almost empty so I'm not sure why he did this. I just don't think he was listening. I won't stay here again. The room was clean, but not worth the non refundable price I paid.
AP
Aaron Alexis Pando Pérez
Jan 20, 2026
1.0
What started as an acceptable stay turned into a nightmare. I was assigned Room 186 on the ground floor, and the soundproofing is non-existent. Throughout the entire night, I could hear every single footstep from the guests staying above me, making it impossible to sleep.
To make matters worse, the room has an adjoining interior door, and you can hear everything from the neighboring room. The neighbors were coughing all night long, and it sounded as if they were right inside my own room. While the facilities are well-maintained and the staff is friendly, none of that matters if you can't get any rest. I will never stay here again, and I definitely do not recommend this hotel.
LR
Lewis Richardson
Jan 9, 2026
5.0
After spending all day getting sandblasted at the wind farm and the Truckstop that has no showers, I decided to book a room here. They have one spot for a truck and that night it was open. It looks like they are doing some updates to the property so I was give a room on the second floor. Eww to the second floor but it was right by the stairs and it was quite all night long. The room was large, nice size TV, and the bathroom was nice and adequate and good water pressure for the shower. Plenty of restaurant in walking distance but opted for a pizza because I was beat and just wanted to get clean and good night sleep. Staff was friendly and helpful from the phone call asking about truck parking, to check in. If in the area again for that crazy wind farm, I'll will stay again. I hope i get a first floor room then.
Frequently Asked Questions About Best Western El Rancho Palacio
Does Best Western El Rancho Palacio offer complimentary breakfast?
Yes, Best Western El Rancho Palacio provides free breakfast to its guests.
Is smoking allowed on the property of Best Western El Rancho Palacio?
No, Best Western El Rancho Palacio is a smoke-free property.
Is Wi-Fi available at Best Western El Rancho Palacio?
Yes, free Wi-Fi is available for guests at the hotel.
What are the operating hours of Best Western El Rancho Palacio?
Best Western El Rancho Palacio is open 24 hours a day, seven days a week.
Where is Best Western El Rancho Palacio located?
The hotel is located at 2205 N Main St, Roswell, NM 88201, USA.
What hotel brand does Best Western El Rancho Palacio belong to?
Best Western El Rancho Palacio is part of the Best Western brand.
Does Best Western El Rancho Palacio have any special offers?
Yes, guests who stay for 2 nights receive a $50 Best Western Gift Card.
Can guests use social media to follow or contact Best Western El Rancho Palacio?
Yes, the hotel has a Facebook page at https://www.facebook.com/120527107963670 and a Twitter handle @bestwestern.
Are there other hotel options nearby Best Western El Rancho Palacio?
Yes, Comfort Inn - Roswell is a nearby hotel and HVAC service provider, offering additional accommodation options.
What financial services are available near Best Western El Rancho Palacio?
Otero Federal Credit Union, providing banking and installment loan services, is located nearby.
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