Best Western El Rancho Palacio

4.2
894 reviews

About

HotelBest Western
Located in Roswell,NM, the Best Western El Rancho Palacio is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western El Rancho Palacio
2205 N MAIN ST, Roswell, NM
88201, United States

Hours

Reviews

4.2
894 reviews
5 stars
512
4 stars
207
3 stars
102
2 stars
29
1 star
44

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the rooms and facilities, noting that they were well-maintained and tidy.

Staff Service

The staff received numerous compliments for being friendly, helpful, and accommodating, contributing positively to the overall experience.

Breakfast Quality

Feedback on breakfast was mixed; while some enjoyed the variety and quality, others found it lacking or not memorable.

Room Comfort

Several reviews mentioned issues with room comfort, including bed size and noise disturbances, indicating a need for improvement in these areas.

Location

The location was frequently highlighted as convenient, with easy access to restaurants and attractions.
  • LR
    Lewis Richardson
    4 days ago
    5.0
    After spending all day getting sandblasted at the wind farm and the Truckstop that has no showers, I decided to book a room here. They have one spot for a truck and that night it was open. It looks like they are doing some updates to the property so I was give a room on the second floor. Eww to the second floor but it was right by the stairs and it was quite all night long. The room was large, nice size TV, and the bathroom was nice and adequate and good water pressure for the shower. Plenty of restaurant in walking distance but opted for a pizza because I was beat and just wanted to get clean and good night sleep. Staff was friendly and helpful from the phone call asking about truck parking, to check in. If in the area again for that crazy wind farm, I'll will stay again. I hope i get a first floor room then.
  • CC
    Chrispbz
    Dec 28, 2025
    2.0
    Bed too small, mid breakfast
  • MS
    Melena Sarai
    Dec 15, 2025
    5.0
    I have stayed here many other times and I have never regretted it. Very nice people and staff. Very clean as well.
  • RR
    RecRe8
    Dec 11, 2025
    5.0
    A wonderful stay! Great value and staff, very clean, lots of tv channels, and excellent breakfast. Definitely will be my place to stay in Roswell.
  • MM
    Mary
    Nov 10, 2025
    5.0
    I did not expect such a great stay from an older Best Western. Loved the pleasant, polite welcome and checkin, the cleanliness, loved the old courtyard style, large rooms, super clean breakfast space, drive up to room parking. This stay exceeded my expectations and I have stayed in hundreds if not thousands of hotel rooms. We come through Roswell once a year and we will definitely stay here from now on. We have tried many of the others and this was the best.

Frequently Asked Questions About Best Western El Rancho Palacio

Does Best Western El Rancho Palacio offer complimentary breakfast?

Yes, Best Western El Rancho Palacio provides free breakfast to its guests.

Is smoking allowed on the property of Best Western El Rancho Palacio?

No, Best Western El Rancho Palacio is a smoke-free property.