Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Raton, New Mexico Hotel's Guests Welcomed as FriendsThe Land of Enchantment offers more than hot air balloons. Here, in Raton, New Mexico, you can follow the historic Santa Fe Trail, walk on an extinct volcano, follow in the footsteps of dinosaurs and experience our legendary hospitality. The Holiday Inn Express® Hotel & Suites Raton, NM hotel's guests appreciate our commitment to service as they enjoy the attractions and businesses in historic Raton, New Mexico.The hotel's business guests enjoy being close to area companies, including Miners Colfax Medical Center and the Raton Convention Center. We offer a 24-hour Business Center and free Wi-Fi access to help you work smarter. There's also a putting green to help you keep your short game sharp.New Mexico is the perfect vacation destination. Raton, NM offers our hotel's guests easy access to the legendary Santa Fe Trail. Climb Capulin Volcano, or take a walk into the past at Sugarite State Park. The Whittington Center is just 10 miles away. And don't miss the historic district of Raton and Vermejo Park Ranch.
From the comfortable rooms and suites to the complimentary hot breakfast and evening snack reception, we treat our guests like friends. Relax in the indoor pool or work out in the well-equipped Fitness Center. You'll agree, there's nothing like our enchanted hospitality in Raton, NM. Welcome!
Location
Holiday Inn Express & Suites Raton by IHG
101 Card Avenue, Raton, NM
87740, United States
Hours
Reviews
3.9
779 reviews
5 stars
369
4 stars
199
3 stars
85
2 stars
46
1 star
80
What are people saying?
AI-generated from recent customer reviews
Staff Service
Feedback on staff service is mixed; while some guests praised the friendliness and helpfulness of staff, others reported rude behavior, particularly from front desk personnel.
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, bathrooms, and common areas, with some guests expressing disgust at the state of their accommodations.
Renovation and Condition
The hotel is undergoing renovations, but many guests noted that it still appears outdated and in need of maintenance, with some rooms showing signs of wear and tear.
Breakfast Quality
The breakfast received generally positive remarks, with many guests enjoying the variety and quality, although there were instances of items running out.
Location Challenges
Several guests found the hotel's location difficult to access, particularly at night, and noted that it is somewhat isolated from dining options.
- JWJohn G Williams3 days ago3.0Is currently under construction with limited amenities. It didn’t say this online or I would’ve drove to Trinidad, paid $40 less and enjoyed a hot breakfast.
- POPatricia OmiridisJan 3, 20261.0FYI -PLEASE BE AWARE -THIS HOTEL LOCATION (RATON,NM) APPEARS CLOSED WITH THE LIGHTS OFF AND CHAINS ON THE LOBBY ENTRANCE DOOR. WE SAW ONE LONELY CAR IN THE PARKING LOT. It was a bit scary to come upon at 9pm. Of course, we discovered this after booking a night for a stopover on our road trip. What’s strange is, how the website/HOLIDAY INN EXPRESS & SUITES RATON hasn’t been updated to NOT accept reservations - it still says available at this location. I suggest not stopping in this town, it’s a scary place at night.
- SEShawn EbertDec 28, 20253.0Hotel is being remodeled. Pool and hot tub closed. Breakfast was grab and go only. You have to enter into the back entrance. Check-in was slow as they were having technical difficulties with credit card equipment. Weren't given the wifi info but that was ok. The 9:25am knock on the door housekeeping wanting to start cleaning the room was unexpected. We were on the way out but if we wanted to sleep in closer to checkout time would've been annoying.
- CBChris BartonDec 8, 20255.0Was a great place for a wedding and reception. Beautiful views and outside venue.
- AWAbby WalkerNov 28, 20254.0This hotel is great, was a little difficult to find in the dark, as you have to weave around a bit off the highway to actually enter the parking lot despite being able to see it from the exit. That being said, the pool was nice (although I wish it was a few degrees warmer). Pool and hot tub open from 6am-10pm. It is located inside off the reception/ checkin area so not next to any of the rooms so you don’t have to worry about noise from it. We haven’t slept yet so not sure about the beds or the breakfast in the morning but so far I’m impressed. There are lots of places to plug in all your devices. Just wish I had brought a nightlight as the blackout curtains do their jobs and the room is very dark. Updated to add. I will note, the mattresses are pretty firm and I found them uncomfortable. I did switch beds in the night and one of the mattresses was definitely better than the other.
Frequently Asked Questions About Holiday Inn Express & Suites Raton by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Raton by IHG?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is breakfast included with my stay at this hotel?
Yes, a free breakfast buffet is available for guests.
Are pets allowed at Holiday Inn Express & Suites Raton?
Yes, both cats and dogs are allowed, and pets are welcome.
Does the hotel offer free Wi-Fi and fitness facilities?
Yes, free Wi-Fi is available in public areas, and a fitness center with elliptical machines and treadmills is provided free of charge.
Is the hotel accessible for guests with mobility impairments?
Yes, the hotel provides accessible parking and is mobility accessible with elevator access available on its two floors.
Does Holiday Inn Express & Suites Raton provide any enhanced cleaning procedures?
Yes, enhanced cleaning is performed in common areas and guest rooms, with commercial-grade disinfectants used and high-touch items removed from both areas.
Are there any business facilities available at the hotel?
Yes, the hotel offers a 24-hour business center and has one meeting room available.
What nearby healthcare facilities are close to the hotel?
Nearby healthcare facilities include Miners Colfax Medical Center, Raton Colfax Medical Services PC, Rocky Mountain Eye Center, La Familia Primary Care, and the Raton VA Clinic. These are convenient options for medical needs during your stay.
Are there nearby places to shop for pet supplies if I’m traveling with a pet?
Yes, Tractor Supply Co. and Tractor Supply, both located near the hotel, offer pet stores and livestock feed and supply retail options to meet your pet’s needs.
What local attractions can I visit around the hotel?
Local attractions include the historic Santa Fe Trail, Capulin Volcano National Monument, Sugarite State Park, the Whittington Center, and the historic district of Raton and Vermejo Park Ranch. These places offer unique experiences to enjoy before or after your hotel stay.