Business Details
About
HotelWedding VenueBusiness Meeting Locations
Raton, New Mexico Hotel's Guests Welcomed as FriendsThe Land of Enchantment offers more than hot air balloons. Here, in Raton, New Mexico, you can follow the historic Santa Fe Trail, walk on an extinct volcano, follow in the footsteps of dinosaurs and experience our legendary hospitality. The Holiday Inn Express® Hotel & Suites Raton, NM hotel's guests appreciate our commitment to service as they enjoy the attractions and businesses in historic Raton, New Mexico.The hotel's business guests enjoy being close to area companies, including Miners Colfax Medical Center and the Raton Convention Center. We offer a 24-hour Business Center and free Wi-Fi access to help you work smarter. There's also a putting green to help you keep your short game sharp.New Mexico is the perfect vacation destination. Raton, NM offers our hotel's guests easy access to the legendary Santa Fe Trail. Climb Capulin Volcano, or take a walk into the past at Sugarite State Park. The Whittington Center is just 10 miles away. And don't miss the historic district of Raton and Vermejo Park Ranch.
From the comfortable rooms and suites to the complimentary hot breakfast and evening snack reception, we treat our guests like friends. Relax in the indoor pool or work out in the well-equipped Fitness Center. You'll agree, there's nothing like our enchanted hospitality in Raton, NM. Welcome!
Location
Holiday Inn Express & Suites Raton by IHG
101 Card Avenue, Raton, NM
87740, United States
Hours
Reviews
3.9
773 reviews
5 stars
367
4 stars
199
3 stars
82
2 stars
46
1 star
79
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While many guests praised the staff for being friendly and helpful, there were notable complaints about rudeness from certain front desk employees.
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, bathrooms, and common areas, with some guests expressing disgust at the state of their accommodations.
Breakfast Quality
The breakfast received positive feedback for its variety and quality, although some guests noted issues with availability and organization.
Facility Condition
Guests reported that the hotel is outdated and in need of renovations, with many mentioning signs of wear and tear throughout the property.
Location Challenges
The hotel's location was described as difficult to access, with some guests finding it tricky to navigate to and from the property.
- BCBeth CarleNov 14, 20255.0Undergoing some renovation, but clean, quiet, comfortable & reasonable. Friendly staff. Nice amenities.
- SVShea ViewNov 9, 20253.0This is so old; looks exactly the same as it did in 1980. No upgrades. We also had a cereal bowl under our sofa.
- MMMoniqueOct 6, 20255.0this hotel ultimatley has great service, clean rooms, good breakfast, i could go on and on but come check it out you wont be dissapointed
- MMMichelle MillenSep 28, 20255.0Thankful for a place to stay!!!
- BFBill FedcoSep 25, 20254.0Front desk lady very nice and helpful. Kind of out of town and away from restaurants. Definitely quiet. It is under remodel or just beat up from contractors staying here. Outlets in our room are cracked, boot marks on the ceiling, just looks meh. Although the room is bigger than most, I can actually workout in the room.
Frequently Asked Questions About Holiday Inn Express & Suites Raton by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Raton by IHG?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is breakfast included with my stay at this hotel?
Yes, a free breakfast buffet is available for guests.
Are pets allowed at Holiday Inn Express & Suites Raton?
Yes, both cats and dogs are allowed, and pets are welcome.
Does the hotel offer free Wi-Fi and fitness facilities?
Yes, free Wi-Fi is available in public areas, and a fitness center with elliptical machines and treadmills is provided free of charge.
Is the hotel accessible for guests with mobility impairments?
Yes, the hotel provides accessible parking and is mobility accessible with elevator access available on its two floors.
Does Holiday Inn Express & Suites Raton provide any enhanced cleaning procedures?
Yes, enhanced cleaning is performed in common areas and guest rooms, with commercial-grade disinfectants used and high-touch items removed from both areas.
Are there any business facilities available at the hotel?
Yes, the hotel offers a 24-hour business center and has one meeting room available.
What nearby healthcare facilities are close to the hotel?
Nearby healthcare facilities include Miners Colfax Medical Center, Raton Colfax Medical Services PC, Rocky Mountain Eye Center, La Familia Primary Care, and the Raton VA Clinic. These are convenient options for medical needs during your stay.
Are there nearby places to shop for pet supplies if I’m traveling with a pet?
Yes, Tractor Supply Co. and Tractor Supply, both located near the hotel, offer pet stores and livestock feed and supply retail options to meet your pet’s needs.
What local attractions can I visit around the hotel?
Local attractions include the historic Santa Fe Trail, Capulin Volcano National Monument, Sugarite State Park, the Whittington Center, and the historic district of Raton and Vermejo Park Ranch. These places offer unique experiences to enjoy before or after your hotel stay.