Holiday Inn Express & Suites Las Vegas by IHG

4.2
609 reviews
Welcome to Las Vegas, New Mexico

About

HotelWedding VenueBusiness Meeting Locations
Welcome to our Charming Las Vegas, NM Hotel Enjoy a comfortable stay at our hotel in beautiful Las Vegas, New Mexico, conveniently located right off I-25 near Highlands University, Montezuma Castle and the Las Vegas National Wildlife Refuge. You may even see a movie being filmed, as our city is often the prime choice for a movie location.Families looking for lodging in Las Vegas, NM will be pleased with our premium Las Vegas accommodations. Our hotel is in close proximity to the City of Las Vegas Museum, Pecos National Monument, historic downtown Las Vegas, Fort Union National Monument , Gallinas River, Storrie Lake Park and the old Santa Fe Trail. Have fun exploring all the western history in Las Vegas, NM . Ski and Snowboard at Northern New Mexicos premier ski resorts within 90 miles.Business travelers will be impressed by the Holiday Inn Express Hotel & Suites. We offer a full business center, as well as flexible event space for meetings in Las Vegas, New Mexico. Our hotel also provides quick access to area businesses including New Mexico Highlands University, Alta Vista Hospital and New Mexico State Hospital.Business and leisure travelers alike enjoy lodging at our Las Vegas hotel, which offers a heated, indoor pool, whirlpool and a new fitness center. Our free hot breakfast is served fresh every morning. Check out our excellent Las Vegas, NM hotel room deals and rates and start planning your visit today.

Location

Holiday Inn Express & Suites Las Vegas by IHG
816 South Grand Avenue, Las Vegas, NM
87701, United States

Hours

Reviews

4.2
609 reviews
5 stars
362
4 stars
133
3 stars
47
2 stars
29
1 star
38

What are people saying?

AI-generated from recent customer reviews

Cleanliness

While many guests praised the cleanliness of the rooms and facilities, several reviews highlighted issues with unclean bathrooms, stained linens, and general maintenance concerns.

Staff Performance

The staff received numerous compliments for being friendly, helpful, and accommodating, although there were some reports of poor customer service experiences.

Amenities

Guests appreciated the variety of amenities offered, including breakfast options and pet-friendly policies, but there were complaints about the pool being closed and issues with room features.

Value for Money

Several customers felt that the pricing was too high for the quality of the hotel, citing outdated facilities and cleanliness issues as reasons for their dissatisfaction.

Noise Levels

Multiple reviews mentioned noise disturbances from other guests and housekeeping, impacting the overall comfort of the stay.
  • NA
    Nicole Aragon
    Nov 2, 2025
    1.0
    They will charge cards for no stays, not cancel a no stay where THEY CANCEL YOUR STAY and CHARGE FOR THAT STAY, and make it to where you can not stay with them. But they TAKE YOUR MONEY for stays you haven't even signed in for. Mgr is rude non caring or wanting to level. Her hotel (not Holiday Inns) HERS.
  • MN
    maria nelson
    Oct 29, 2025
    5.0
    Everything inside its like new. Staff so friendly and kind. Thank you.
  • PM
    Phoenix May
    Oct 11, 2025
    1.0
    Reserved a pet-friendly three Queen room and when we arrived, we were refused when we tried to sign in, told there were no pet-friendly rooms. Reserved for one night, and we couldn't even go to the room that we reserved weeks in advance, as well as called to double-check the room was available.
  • SC
    Silvia Ceballos
    Sep 13, 2025
    5.0
    Excelente
  • SD
    Shannon delehanty
    Sep 9, 2025
    5.0
    We travel very often and this was by far the best holiday inn we’ve stayed at. Very kind and helpful staff, super friendly. Rooms were well kept and clean. Very clean facility overall. Breakfast was great. We also asked if we could have more time to check out and they were so accommodating. Sangita at the front desk was very sweet and gave my 2.5 year old some snacks for the road trip as well. For a stop along our road trip, it was a great stay overall. Thank you!!

Frequently Asked Questions About Holiday Inn Express & Suites Las Vegas by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Las Vegas by IHG?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Is breakfast included with my stay?

Yes, a free buffet breakfast is available for guests.