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Best Western Plus Montezuma Inn & Suites

4.2
(816 reviews)

Business Details

2020 N Grand Ave, Las Vegas, NM
87701, United States
(505) 426-8000
http://bestwestern.com

About

HotelBest Western
At the Best Western Plus Montezuma Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Montezuma Inn & Suites will stand out among other hotels in Las Vegas,NM. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Montezuma Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Montezuma Inn & Suites
2020 N Grand Ave, Las Vegas, NM
87701, United States

Hours

Reviews

4.2
816 reviews
5 stars
443
4 stars
230
3 stars
55
2 stars
32
1 star
56

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty carpets and garbage left in rooms.

Customer Service

Mixed feedback on customer service; some staff were praised for their friendliness while others were criticized for being rude or unhelpful.

Breakfast Quality

Breakfast received both praise for variety and quality, but also criticism for items being cold or lacking in options.

Room Comfort

Rooms were generally described as clean and comfortable, though some guests reported issues with heating and maintenance.

Reservation Issues

Multiple customers experienced problems with reservations, including being charged incorrectly and not receiving the rooms they booked.
  • GM
    Greg McKinney
    Feb 13, 2026
    1.0
    Drove 10 hours to find out we couldn't stay with our cat even though the website says cats allowed at hotels discretion. My cat is cleaner than any dog I've ever had. Also paid with my rewards points now I have to try and get those back. Wont be staying at any best western anymore.
  • IL
    Ise Loa
    Feb 10, 2026
    2.0
    $160 We were charged was WAY more than internet showed. Bathroom - no fan. Smelly towels. Filthy toilet. Room stayed uncomfortably hot no matter what temperature we set air conditioning. Noisy. Blinds wouldn't close all of the way. Breakfast - alright but certainly not great. Do not recommend this motel.
  • MC
    M C
    Feb 10, 2026
    5.0
    The hotel was clean and safe. I got a hot shower and slept well. That is what matters to me.
  • JH
    jeff Howell
    Feb 1, 2026
    5.0
    Clean and comfortable room. Nice bed and pillows/ sheets. Many amenities available. Breakfast and 6pm snack is great. Would definitely stay here again.
  • CA
    Cadance Arthur
    Dec 3, 2025
    1.0
    Tried to reserve a room over the phone in a snow storm and was left on hold for 20 minutes just to be hung up on…

Frequently Asked Questions About Best Western Plus Montezuma Inn & Suites

What breakfast options are available at Best Western Plus Montezuma Inn & Suites?

A complimentary breakfast is provided for all guests at Best Western Plus Montezuma Inn & Suites.

Is Best Western Plus Montezuma Inn & Suites a smoke-free property?

Yes, this hotel is a smoke-free property, providing a healthy environment for all guests.

Brand Certified Facts from Best Western Plus Montezuma Inn & Suites

This information is certified by Best Western Plus Montezuma Inn & Suites and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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