Holiday Inn Express & Suites Las Cruces by IHG

3.8
849 reviews

About

HotelWedding VenueBusiness Meeting Locations
Hotel near New Mexico State University, Pan American Center and NASA White Sands Testing Facility.Enjoy a relaxing stay in our beautiful Las Cruces Holiday Inn Express near New Mexico State University (NMSU). Families enjoy this Southern New Mexico hotel because of our great location conveniently located just off I-10 and I-25 with easy access to nearby Las Cruces attractions. These attractions include Historic Old Mesilla, the New Mexico Farm & Ranch Heritage Museum, NMSU Pan American Center, White Sands National Monument, and the Las Cruces Farmers & Crafts Market. Leisure travelers can shop at nearby historic Old Mesilla Plaza, featuring over 40 Southwestern craft shops. Lodging in Las Cruces puts you in the center of the Old West's history.Why settle for cheap lodging in Las Cruces, NM when you can enjoy our comfortable and smoke free hotel near Old Mesilla? Government travelers will appreciate our close location to New Mexico State University, NASA White Sands Testing Facility and US Army Reserve Center as well as free wired and wireless high speed Internet access.Our Southern New Mexico hotel provides a complimentary hot Express Start Breakfast, a well-equipped, 24-hour Fitness Center and an indoor, heated pool with and spa. Book your reservations now and take advantage of our great Las Cruces hotel deals and rates for your next stay in New Mexico.

Location

Holiday Inn Express & Suites Las Cruces by IHG
2635 South Valley Drive, Las Cruces, NM
88005, United States

Hours

Reviews

3.8
849 reviews
5 stars
378
4 stars
216
3 stars
87
2 stars
66
1 star
102

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted significant cleanliness problems, including dirty carpets, stained bedding, and unclean bathrooms.

Customer Service

While some guests praised the friendly and helpful staff, others reported poor customer service, particularly in response to complaints.

Maintenance and Upgrades

Many customers noted that the hotel is outdated and in need of repairs, with issues like broken amenities and general disrepair.

Breakfast Quality

The breakfast received mixed reviews; while some guests enjoyed it, others found it lacking in quality and variety.

Safety Concerns

Several reviews mentioned safety issues, including vehicle break-ins and a sketchy neighborhood, impacting guests' overall experience.
  • CC
    CritDicks
    6 days ago
    4.0
    A good stay with the animals. Clean room and facility. Convenient Tex-Mex restaurant next door and ample area to entertain the dogs duties. We have stayed here before and will stay here again. Conveniently located along the 10 fwy. Dicks
  • HQ
    Hope Quintana
    Nov 16, 2025
    2.0
    Hotel is being remodeled which it desperately needs so it’s a bit of a mess. Staff was always very friendly and helpful. Free breakfast in the morning was fine. Pancakes, oatmeal, yogurt, eggs, sausage and bakery goods. No water fill stations and very limited number of small water bottles provided at breakfast. Half of the hallway of the rooms face the road right by the train. You can hear it as if it was right next you. Makes it very difficult to sleep. It runs 2-3 times each night it seems. Very loud and the blinds are terrible. They need replacing. Beds were comfy and clean sheets. There was dry wall scraps on top of the bed but nothing a little brushing off couldn’t fix. The bathroom needed attention. Just smells old and musty and the tub was disgusting. Discolored top to bottom, fixtures were rusty and cocking was moldy all the way around. AC worked just fine. Microwave and mini fridge worked. Overall not a place I’ll bring my family to again unless this remodel brings some much needed upgrades. (Was told we were in an upgraded room, absolutely couldn’t tell.)
  • JT
    J.W. Tuggle
    Nov 14, 2025
    2.0
    Room 225 had a broken AC unit and stains on the comforter and sheets. We were moved to room 401... I hope there's not a fire in any of the rooms as the smoke detectors are covered with plastic...
  • AW
    A Whatley
    Nov 12, 2025
    5.0
    Easy on and off Interstate 10. Be advised, upgrades are being done to the facility and the service staff was great. No real inconvenience at all.
  • PP
    Pickle
    Nov 3, 2025
    1.0
    A man staying by a train can't get any sleep with it blowing all the time, and there are no curtains to cover the lights. I like it dark, with no light coming inside. Do better

Frequently Asked Questions About Holiday Inn Express & Suites Las Cruces by IHG

What time can I check in and check out at Holiday Inn Express & Suites Las Cruces?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Does the hotel provide free breakfast?

Yes, the hotel offers a complimentary buffet breakfast.