Business Details
About
Hotel
The Hilton Garden Inn Las Cruces is conveniently located off I-25 adjacent, nestled in the Mesilla Valley area of New Mexico. Adjacent to New Mexico State University and Memorial Medical Center and a short distance from Mesilla Valley Mall, the Hilton Garden Inn Las Cruces is only 15 minutes from Las Cruces International Airport (LRU) and 45 minutes from El Paso International Airport (ELP). With easy access to I-25 and I-10, our full service hotel offers southwest ambiance with great service.
Our tastefully appointed hotel features modern conveniences and technology suited for type of traveler. Our spacious guest rooms include the Garden Sleep System bed, generous work surfaces with a Herman Miller chair and complimentary high speed internet access.
As a guest you will have full use of our many amenities including:
* A sparkling outdoor pool to cool off in
* A inviting whirlpool to relax in
* A fully equipped fitness center with Precor equipment
* Complimentary use of our business center
Relax in our Pavilion Lounge and enjoy a beverage or delight in a great meal in our casual Great American Grill. To start the day off right, the Great American Grill offers a full breakfast buffet that has made to order omelets, bacon/sausage, hash browns, waffles, fresh fruit, pastries and so much more.
The Hilton Garden Inn Las Cruces offers 2865 square feet of flexible meeting and banquet space, enough to hold a 200 person wedding or a 12 person board room meeting. Our on-site catering department can accommodate all of your food and beverage needs as well as supply you with state of the art audio visual equipment.
Whether on business, vacation or a weekend getaway, our staff is ready to give you the experience you deserve and you to the newest and best hotel in Las Cruces! We look forward to having you be our guest.
Location
Hilton Garden Inn Las Cruces
2550 Don Roser Drive, Las Cruces, NM
88011, United States
Hours
Reviews
4.4
1,047 reviews
5 stars
678
4 stars
237
3 stars
71
2 stars
22
1 star
39
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of individuals who provided exceptional service.
Cleanliness
The hotel was frequently noted for its cleanliness, with many guests appreciating the well-maintained rooms and common areas.
Amenities
Guests enjoyed the pool area and gym facilities, although some reported issues with equipment and limited breakfast options.
Pricing Transparency
Several reviews highlighted dissatisfaction with undisclosed fees and pricing discrepancies, leading to feelings of being overcharged.
Dining Experience
While some guests enjoyed the food quality, others found the dining options limited and overpriced, with instances of menu items being unavailable.
- JPjames polis1 day ago3.0Room was fantastic. The front desk team provided excellent customer service. The restaurant definitely needs work. The dinner menu was very good. The service was horrible Extremely slow on a not busy night. The breakfast didn’t come close to the Hilton standards. Many basic breakfast foods not available. Was told they were delivered. Having worked in restaurants in graduate school that’s code for we don’t pay our suppliers. Next time going to seek alternative Hilton property
- EKEllie KruegerNov 13, 20254.0Only thing I didn't like was the charge for the bottled water in the room. 3 bucks for a 50 cent bottle of h20 was stupid and kind of annoying. This is a pet friendly hotel and though I saw a few very well mannered dogs I did not hear any dogs at all. Overall I would recommend as a great place. Staff was very nice.
- TKt kNov 9, 20252.0Overpriced. Oliver was very helpful with phone directions and even printed out a map for us once we arrived and were looking for a Thai restaurant. The refrigerator did not work. The coffee machine was extremely difficult to get anything from. Beds were comfortable. Bath and shower quite good. Breakfast was extra and the "chef" only put in a quarter of a teaspoon of tomato in the omelet. Coffee was nothing to write home about. But it is an easy off and on to the freeway.
- BABIG ALOct 26, 20255.0Treat yourself to this hidden oasis...
- RDRachel DonovanOct 24, 20252.0I reserved online at a price higher than most surrounding hotels due to the proximity of where I was going. When I arrived I was told about an addtional $30.00 convenience fee which they charged to ...prepay...for any convenience items I used. My room had bottled water for $3.00 per bottle, the 'free' internet was a 7 day free trial! NOTHING about this stay suggesed they thought I was a welcome guest and instead treated me like I was a thief they had to protect themselves from!! I asked the clerk why the $30.00 convenience fee was not disclosed to me...before...I arrived and she made up a lame excuse. Had I known about it when I was reserving online, I would have found another hotel. Will not ever go back to a Hilton!!!
Frequently Asked Questions About Hilton Garden Inn Las Cruces
What are the check-in and check-out times at Hilton Garden Inn Las Cruces?
Check-in is at 3:00 PM and check-out is at 12:00 PM at Hilton Garden Inn Las Cruces.
Does Hilton Garden Inn Las Cruces offer free Wi-Fi to guests?
Yes, Hilton Garden Inn Las Cruces provides free Wi-Fi in public areas and has public internet terminals available.
Are pets allowed at Hilton Garden Inn Las Cruces?
Yes, both cats and dogs are welcome at Hilton Garden Inn Las Cruces as it is a pet-friendly hotel.
What dining options are available at Hilton Garden Inn Las Cruces?
The hotel has two restaurants including the Great American Grill offering a full breakfast buffet and a Pavilion Lounge for beverages.
Is there parking available at Hilton Garden Inn Las Cruces?
Yes, self-parking is available for free at Hilton Garden Inn Las Cruces.
Does the Hilton Garden Inn Las Cruces have a fitness center?
Yes, there is a fully equipped fitness center with Precor equipment available for free to guests.
Are there any convenient stores near Hilton Garden Inn Las Cruces?
Yes, Circle K is a convenience store nearby where guests can purchase various retail items.
What medical facilities are located near Hilton Garden Inn Las Cruces?
Nearby medical centers include Memorial Medical Center, Rio Grande Urology, and Southwest Periodontal & Implant Specialists.
Is there a sandwich shop close to Hilton Garden Inn Las Cruces for a quick meal?
Yes, Subway is a nearby sandwich shop and restaurant where guests can grab a quick meal.
What accessibility features does Hilton Garden Inn Las Cruces offer?
The hotel provides accessible parking and elevators to accommodate guests with mobility needs.