Hampton Inn & Suites Las Cruces I-10

4.3
923 reviews

About

HotelHampton Inn
Our Hampton Inn & Suites Las Cruces I-10 combines a modern design, plenty of amenities and friendly service to make you feel at home. At this Hampton, you'll find rooms ready to meet your needs with an increased number of electrical outlets to charge devices, places to socialize within the hotel and strong WiFi throughout. Travel just a few miles from the hotel and reach popular New Mexico destinations such as Old Mesilla, White Sands National Monument and Mesilla Valley Mall Spend the afternoon with the family at our indoor pool. We have pool toys available for the kids and plenty of room to play. In the afternoons, enjoy lemonade and freshly baked chocolate chip cookies. Host your next event in our 720 sq. ft. meeting space, ideal for training sessions or small social events. Friendly service, clean rooms, comfortable surroundings, every time. If you’re not satisfied, we don’t expect you to pay. That’s our commitment and your guarantee. That's 100% Hampton.

Location

Hampton Inn & Suites Las Cruces I-10
1641 Hickory Loop, Las Cruces, NM
88005, United States

Hours

Reviews

4.3
923 reviews
5 stars
568
4 stars
200
3 stars
64
2 stars
35
1 star
56

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted concerns about cleanliness, including dirty rooms, unclean bathrooms, and issues with the pool area.

Staff Service

While some guests praised the friendly and helpful staff, others reported rude behavior and poor customer service experiences.

Breakfast Quality

Several customers expressed disappointment with the breakfast options, citing poor selection and inadequate restocking.

Maintenance Problems

Guests reported various maintenance issues, including malfunctioning air conditioning, lack of hot water, and outdated facilities.

Location Convenience

The hotel is noted for its convenient location near I-10 and local dining options, which many guests appreciated.
  • AH
    Allen H
    2 days ago
    1.0
    My truck was broken into. They stoled about $1200 of items. Alot of homeless people around. Its a nice and clean hotel. Iv stayed there many times over the years. The area has gotten rough though. They need night time security for sure. I will never stay there again.
  • BG
    Behnam Gohari
    Jan 1, 2026
    1.0
    Worn out and dirty. Homeless walking around. Right by the i10
  • WW
    Watts
    Dec 30, 2025
    3.0
    Right off the I-10, next to a gas station and plenty of food options, overall not the best but not the worst Hampton inn We've stayed at.
  • IG
    Ivan Gonzalez
    Dec 27, 2025
    1.0
    Girl tonight was rude and blew me off as I was just asking for help. Seemed like she was checking out for the night and getting the register ready for the next person but there's ways to go about that
  • EC
    Elizabeth Chapman
    Dec 17, 2025
    1.0
    DO NOT STAY HERE! We had a BED BUG in our bed on the second floor! The hotel is dirty. We checked in around 1 AM and had to be moved to another room because the floors and toilet were dirty in the original room. We moved to a second room, and when we woke up the next morning, there was a bedbug in one of the beds!!! We immediately reported this to management with photo and video evidence and checked out. Of course, management is gaslighting us saying they hired professionals and found no evidence of this. I never even received a phone call from the manager to discuss. I had to follow up several times via email just to have her tell me they would do nothing to help. My sister has bites on her face, neck and back, photos attached to this review. I also have a video of it crawling around in the bed but google wouldn’t allow me to post it here. We had to detail our vehicle, use a laundromat to wash everything we had with us, and take extra precautions to ensure we didn't bring an infestation into our house. Hilton will do nothing to help you! Learn from our mistake and do not stay here, why risk it!! Edit 12/31: sent the manager the information she requested and never heard back after following up multiple times. Adding the meta data here to prove these were taken in this hotel.

Frequently Asked Questions About Hampton Inn & Suites Las Cruces I-10

What types of pets are allowed at Hampton Inn & Suites Las Cruces I-10?

Both cats and dogs are welcome at the hotel.

Is breakfast included at Hampton Inn & Suites Las Cruces I-10?

Yes, free buffet breakfast is available for guests.