Business Details
About
HotelSureStay
At the SureStay by Best Western Grants in Grants, NM, you’re sure to find rewarding value and quality. Everything you need, nothing you don’t want. SureStay® Hotels by Best Western welcome those who like to travel simply and casually.
Location
Hours
Reviews
3.7
540 reviews
5 stars
236
4 stars
119
3 stars
72
2 stars
36
1 star
77
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Several customers reported concerns about the cleanliness of rooms and bathrooms, including unclean sheets and towels.
Customer Service
While some guests praised the friendliness of the staff, others experienced rude service and poor management responses to issues.
Room Quality
Guests appreciated the spaciousness and comfort of the rooms, but there were complaints about outdated amenities and maintenance issues.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests finding it satisfactory while others criticized the limited and unappetizing options.
Pet Policy Confusion
There were complaints regarding unclear pet policies and unexpected fees related to pet stays.
- TDtonya delgadoSep 22, 20244.0Stayed 2 nights 1st night our tv did not work guy came in to try and fix it but said he couldn't get it working, we were tired from 6 hour drive so just said told guy I'll tell front desk in morning, next day woke up breakfast was good, told front desk about tv she had maintenance up there within minutes, maid left our room pilled bedding towels on bed was clean we made our own bed, there was no shower curtain had to ask for 1..
- SHSheldon HuntOct 25, 20235.0Nice place to stay, I was gone before breakfast so can't remark about it.
- MWMary WildmannMay 2, 20222.0We have stayed at this property before. Rooms were ok and we like exterior corridor properties. Our stay last night was not great. There was garbage left in the turned off refrigerator. When I removed the garbage and wiped out the fridge it was dirty and had hair. I removed the tray from under the freezer portion, and because it contained water at this point ..of course I spilled some on the way to the bathroom. In cleaning up the water, the hand towel I used became filthy, indicating that the floor has not been cleaned either. The space behind the credenza indicated it had not been cleaned in at minimum weeks if not months. This property will go on our do not stay again list. If management is interested, we were in room 230. I usually tip my maids, but in this case, I did the work. So no tip was needed.
- CBCheryl BergmannJan 16, 20221.0Cold showers, heard everything that went on in the next room. Dust on the furniture. The floor was dirty
Frequently Asked Questions About SureStay by Best Western Grants
What are the check-in and check-out hours at SureStay by Best Western Grants?
The SureStay by Best Western Grants is open 24 hours a day, 7 days a week, allowing flexible check-in and check-out times.
Does SureStay by Best Western Grants offer free WiFi to guests?
Yes, free WiFi is available for all guests during their stay at SureStay by Best Western Grants.
What is the address of SureStay by Best Western Grants?
SureStay by Best Western Grants is located at 1608 E. Santa Fe Ave, Grants, NM 87020, USA.
What is the main contact number for SureStay by Best Western Grants?
You can contact SureStay by Best Western Grants at +1 505-287-7000.
Are there any special offers or promotions at SureStay by Best Western Grants?
Yes, if you stay 2 nights, you can receive a $50 Best Western Gift Card as part of their featured promotion.
Where can I find more information or book a room online at SureStay by Best Western Grants?
You can visit their booking website at https://www.bestwestern.com/en_US/book/hotel-rooms.53005.html?iata=90000018&ssob=BLSSH0003G&cid=BLSSH0003G:yext:website:53005 for more details and reservations.
Which restaurants near SureStay by Best Western Grants are convenient for dining?
Nearby dining options include Denny's, known for American cuisine; Dairy Queen for fast food and ice cream; and Taco Bell offering Mexican fast food, all within easy reach of the hotel.
What nearby hotels can guests consider when visiting the area around SureStay by Best Western Grants?
Nearby hotels include Travelodge by Wyndham, Super 8 by Wyndham Grants, Motel 6 Grants, NM, Comfort Inn, and Holiday Inn Express & Suites Grants - Milan, providing a variety of accommodation options close to SureStay by Best Western Grants.
Are there gas stations or convenience stores near SureStay by Best Western Grants?
Yes, nearby gas stations and convenience stores include Mt Taylor, Good 2 Go Stores, Phillips 66 Gas, Chevron, Texaco, and Dollar Tree, making it easy for guests to fill up their vehicles or grab essentials.
What type of travelers is the SureStay by Best Western Grants best suited for?
SureStay by Best Western Grants welcomes travelers who prefer simple, casual, and value-focused accommodations, providing quality essentials without unnecessary extras.