Business Details
About
Hotel
Located in Grants,NM, the Best Western Grants Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Hours
Reviews
4.0
430 reviews
5 stars
226
4 stars
86
3 stars
44
2 stars
27
1 star
47
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms, although some reported issues with specific rooms being dirty or poorly maintained.
Customer Service
Staff interactions were generally positive, with several guests highlighting friendly and helpful employees, particularly Robert and Denise.
Breakfast Quality
The breakfast offerings received mixed reviews; while some guests enjoyed the variety and quality, others found it lacking or poorly managed.
Noise Issues
Several reviews mentioned noise disturbances from thin walls and loud neighbors, impacting the overall comfort of the stay.
Room Condition
While some rooms were noted as clean and comfortable, others were criticized for being outdated or in need of repairs.
- JJJohnNov 16, 20251.0Another chain who has seen they're best days gone by. Living off of past success but fail miserably in today's world
- BLBobbye L LewisOct 23, 20251.0My husband stayed here with a company he was traveling with and had been there a few days already. He asked to change rooms and the woman at the front desk named Nicole helped him make a reservation for the room he needed. After getting it done the woman Nicole came back and said he coudnt have the room because how he booked it wasn’t paying enough for the room. So after a discussion continued he decided to move motels. This hotel the internet is not good it hardly ever works. Customer Service from Nicole she is very mean and hateful. Would not uphold the reservation she helped to make. He had a friend that had the room before whom paid less than he did for the room. The motel is run down not the best. But beware when you make a reservation here it may not be the room you get! Depends on if you paid enough money for it! Will not stay here again! There was also cockroaches in my room And water pressure was not good.
- RTRyan TaberOct 18, 20255.0Super clean. Vinyl plank flooring in the rooms eliminates gross carpet and strange smells. I wish all our hotels on this trip had it.
- JSJulie SmithOct 15, 20255.0Very nice hotel with friendly staff
- NNNancyOct 10, 20254.0Employees were wonderful and kind.
Frequently Asked Questions About Best Western Grants Inn
Does Best Western Grants Inn offer free WiFi to its guests?
Yes, Best Western Grants Inn provides free WiFi access to all guests in their rooms and business center.
What are the operating hours of Best Western Grants Inn?
Best Western Grants Inn is open 24 hours every day of the week.
Where is Best Western Grants Inn located?
The hotel is located at 1551 E Santa Fe Ave, Grants, NM 87020, United States.
What is the phone number to contact Best Western Grants Inn?
You can reach Best Western Grants Inn by calling +1 505-287-7777.
Is the Best Western Grants Inn part of a larger hotel brand?
Yes, it is part of the Best Western brand of hotels.
Are there nearby hotels to Best Western Grants Inn?
Yes, Comfort Inn is a nearby hotel you might consider if looking for alternative accommodations.
Are there gas stations near Best Western Grants Inn for refueling?
Yes, there are several Texaco gas stations near the Best Western Grants Inn for convenient refueling.
Can I use the nearby Comfort Inn when Best Western Grants Inn is fully booked?
Yes, Comfort Inn is a nearby hotel that can serve as an alternative accommodation if Best Western Grants Inn is fully booked.
Does Best Western Grants Inn provide any special promotions to guests?
Yes, guests who stay 2 nights can receive a $50 Best Western Gift Card as part of a special offer.
How can social media help me stay updated about Best Western Grants Inn?
You can follow Best Western Grants Inn's brand on Twitter using the handle @thebestwestern or visit their Facebook page for updates.