Holiday Inn Express & Suites Gallup East by IHG

4.3
959 reviews
Holiday Inn Express Gallup

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
The Holiday Inn Express & Suites Gallup East is exquisitely designed in contemporary southwest styling. Conveniently located right off I-40, we're within a short distance to a wide variety of restaurants and shopping as well as a short distance from Red Rock Park & Museum, Casino and historical route 66. Begin your day with our complimentary hot Express Start® breakfast bar and relax in our indoor heated pool and spa when you come home in the evening. Guest can also experience our onsite fitness center with state of the art equipment newly designed with your health and fitness in mind. Relax in your elegant room featuring southwest décor and amenities, including free wireless high-speed internet access throughout the hotel. Make a reservation today and enjoy your stay at the Holiday Inn Express Gallup. We look forward to welcoming you to Gallup New Mexico.

Location

Holiday Inn Express & Suites Gallup East by IHG
3850 East Highway 66, Gallup, NM
87301, United States

Hours

Reviews

4.3
959 reviews
5 stars
560
4 stars
250
3 stars
70
2 stars
28
1 star
51

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the rooms and the hotel overall, although some noted issues with specific areas like carpets and bathrooms.

Staff Service

The staff received positive feedback for being friendly and helpful, though there were some complaints about specific interactions.

Noise Issues

Several reviews mentioned noise disturbances from nearby trains and other guests, impacting the overall comfort of the stay.

Amenities

Guests expressed disappointment over broken or unavailable amenities, such as the pool and Wi-Fi, which affected their experience.

Value for Money

Many customers felt that the hotel was overpriced for the quality of their stay, citing issues with room conditions and service.
  • SG
    Sherry Gibbons
    2 days ago
    5.0
    Rooms were great and included fridge, microwave, and coffee maker. I accidentally left a bag when we checked out and they found it and held it for me until we came back through! Great customer service 👏
  • RW
    Ruby Wyatt
    Jan 3, 2026
    5.0
    Great location so close to Denny's and a gas station with lots of amenities, right off the highway. Right off the bat the front desk staff is super kind, polite, and professional. Free cookies in the lobby were a delicious and unexpected pick-me-up. Everything on the way in and up to the room is very clean and well kept. I'm not sure how they got the 2star rating because I would say this is as nice or nicer than the 3star Holiday Inn I stayed at in Moore, OK. Would recommend.
  • LV
    Lisa Valon
    Dec 24, 2025
    4.0
    Shotty Internet and no USB outlets. Breakfast area small but good.
  • AP
    Abe Pagota
    Dec 24, 2025
    1.0
    If you enjoy barking dogs, this is the place for you. I have no problem with service animals, I love dogs and have 4 at home. But when I'm paying good money for a hotel room when traveling, I expect a reasonable level of peace and quiet. I DO NOT expect to be forced to listen to other peoples pets bark nonstop and shame on the hotel for allowing it to go on. Not one dog or room but in multiple rooms around me. To top it off, when checking out I politely as always told the front desk girl I was checking out and what room. She tossed my printed receipt across the counter without saying a single word. To make it even better, when I went to enter it into my trip report, I discovered she gave me a receipt for a different room. Top notch operation in Gallup.
  • EM
    E M
    Dec 18, 2025
    5.0
    This was our first visit to this HIEpress. Well worth every penny. The first thing I noticed was how clean it smelled. The staff were so nice, & by chance our room was upgraded. The table to eat or enjoy coffee was nice. But a couch and coffee table especially relaxing after a long day driving from CO. So thanks. They have 2 new coffee machines that grind the beans & make a delicious cup of Costa Coffee tm. Too strong add some delious water in the hall. Everyone was so professional and friendly. On the road take time to stop in.

Frequently Asked Questions About Holiday Inn Express & Suites Gallup East by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Gallup East?

Check-in time is at 15:00 and check-out time is at 11:00.

Is free breakfast offered at the hotel?

Yes, a complimentary hot Express Start® buffet breakfast is available for free.