Best Western Plus The Four Corners Inn

Reviews

• MW

  Melissa Wilkins

  Mar 17, 2026
  1.0
  Review Title: Discriminatory Policy & Unacceptable Treatment of a Paying Guest To Whom It May Concern, I am writing to express my complete disappointment and frustration with my recent experience. I booked and fully paid for a room through Expedia at your Best Western location, expecting nothing more than basic hospitality and professionalism. As a single mother with my two young children, my priority that evening was simple — to provide them with a safe place to bathe and get a good night’s sleep while our home is currently under construction. Instead, upon arrival, we were abruptly turned away. The reason given? “Locals.” No policy was clearly explained, no compassion was shown, and no effort was made to provide a reasonable solution. The gentleman at the front desk was dismissive and unhelpful, repeating only that because we were “locals,” nothing could be done. This was not only confusing but incredibly inappropriate given that the room had already been paid for in full. To make matters worse, we were denied a refund due to “late check-in,” despite the fact that we were physically present and attempting to check in when we were refused service. Let me be clear — denying a paid guest accommodations based solely on where they live, without transparency or prior notice, is unacceptable. Doing so to a mother with children, without offering any assistance or basic courtesy, is beyond poor customer service — it reflects a serious lack of professionalism and humanity. I would strongly encourage management to review both this policy and the conduct of their staff. No paying customer should be treated this way. This experience was not only inconvenient — it was disheartening. Sincerely, distressed mom
• NH

  Natalie Halphen

  Mar 8, 2026
  3.0
  Our stay was one night. Its very noisy because you can hear the traffic outside the window. The room has nice amenities like pool, hot tub with a decent gym. The service when we checked in was ok. Biggest complaint is the weak internet service, it made it to where we had limited TV. The beds are really soft, the pillows are 1/2 pillows, weird, glad i brought my own. There were no towels in my room to shower with.
• BC

  Bill Cave

  Feb 26, 2026
  3.0
  My wife and I like to stay at BW Plus around the southwest. This is the only one that doesn’t have king size pillows on their king beds. Don’t get the upgraded rooms. The TV is in an awkward spot that doesn’t face the couch or the bed. Sub-par, even for this hotel class.
• MB

  Maryann B

  Feb 22, 2026
  5.0
  This is a nice hotel. The room was very clean and the bed was comfortable. Breakfast had fresh eggs over easy with tortillas and green chilie. The breakfast attendant did a great job keeping things clean and stocked . Convenient location , walking distance to Walmart.
• AC

  Angelika & Dennis Chappell

  Feb 16, 2026
  5.0
  We did a three night stay over a weekend. Check in staff fellow was very friendly and helpful. The room was clean, beds comfortable. Apparently, the plandemic has ended the concept of daily maid service. Towels were changed daily, though. But they lose a star for service. The TV had the best selection of channels ive seen in quite awhile. The breakfast was the best I think I've encountered in a mid-priced hotel. The hotel is located on a major street with shopping and plenty of chain restaurants nearby. If one wants locals, one has to travel a bit into town.

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