Business Details
About
Hotel
At the SureStay by Best Western Albuquerque Midtown in Albuquerque, NM, you’re sure to find rewarding value and quality. Everything you need, nothing you don’t want. SureStay® Hotels by Best Western welcome those who like to travel simply and casually.
Location
SureStay by Best Western Albuquerque Midtown
1635 Candelaria Rd NE, Albuquerque, NM
87107-2114, United States
Hours
Reviews
3.3
523 reviews
5 stars
165
4 stars
108
3 stars
78
2 stars
56
1 star
116
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about cleanliness, including dirty rooms, mold in bathrooms, and unclean bedding.
Customer Service
Feedback varied widely, with some praising the staff's friendliness while others reported rude and unhelpful service.
Value for Price
Many customers found the hotel to be a good value for the price, especially for basic accommodations, though some felt misled by hidden fees.
Amenities and Maintenance
Guests noted issues with amenities such as broken appliances, cold pools, and inadequate breakfast options.
Safety Concerns
Several reviews expressed discomfort with the hotel's location and safety, citing the presence of homeless individuals and a lack of security.
- JLJames LofgreenMar 24, 20251.0DON'T stay here. They have endless hidden fees that they don't tell you about. I ended up being charged for a room I couldn't check in to, because I didn't have enough money to cover the extra fees that I was unaware of. So I'm out the price of the room broke and sleeping at the TA on a chair. I'm mad as hell and feel violated. These people are extortionists. They'll rob you and not even let you stay in the room you paid for. And when I finally got a MAYBE on a refund, it ended up having A FEE attached That would apply even if my refund was denied. I will tell every other trucker I ever meet to not go here. Today I was robbed. These people robbed me. They're lucky I'm not a psycho. Some day you'll rob the wrong person. And I'll be happy for karma justice. I'm now stressed out, tired as hell and completely broke. Ruined my whole day. I'm definitely thinking about issuing a lawsuit. I'm looking into it tomorrow. Jesus Christ I just needed a place to sleep and you people robbed me. 😢
- JRJanelle RiveraNov 15, 20235.0Staff was friendly, breakfast was delicious and the price is decent. The rooms were nice just a bit old but very clean.
- EREric RipleyJan 31, 20223.0For the price, the room and amenities were good. The only reason I give it a 3 is I did notice small things, some of the pillows had a small stain, not the pillow cover, but I happened to notice it when getting ready to fall asleep, the TV was small, not a big issue, but I just couldn't remember the last time I had seen a TV that small in a hotel room. Didn't get to try breakfast, but all in all, I'd stay again.
- OMOmar MohammedSep 29, 20212.0The hotel needs a lot of work. On the second floor there is a box spring and mattress in the hallway, random painting throughout the building has been done to patch up issues, and all of the carpets in the hallways are littered with stains. The rooms are clean, but you can tell they need better maintenance in the flooring, and bathroom. A good value if you can get the rooms cheaply by booking in advance.
- ADAmanda DimasApr 26, 20215.0So far so good. Kinda pricey for not having a pool but employees are awesome
Frequently Asked Questions About SureStay by Best Western Albuquerque Midtown
What is the address of SureStay by Best Western Albuquerque Midtown?
SureStay by Best Western Albuquerque Midtown is located at 1635 Candelaria Rd NE, Albuquerque, NM 87107-2114, US.
Does the hotel offer free Wi-Fi to guests?
Yes, free Wi-Fi is available for guests at SureStay by Best Western Albuquerque Midtown.
Are there fitness facilities available at SureStay by Best Western Albuquerque Midtown?
Yes, the hotel has a fitness center available for guests.
What are the operating hours of SureStay by Best Western Albuquerque Midtown?
The hotel operates 24 hours a day, seven days a week.
What type of hotel is SureStay by Best Western Albuquerque Midtown?
It is a SureStay hotel by Best Western, welcoming guests who prefer simple and casual travel with rewarding value and quality.
What are some nearby hotels around SureStay by Best Western Albuquerque Midtown where visitors can also consider staying?
Nearby hotels include Red Roof Inn, Days Inn by Wyndham Albuquerque I-25, and Ambassador Inn, offering additional lodging options close to SureStay by Best Western Albuquerque Midtown.
Are there any nearby places to grab a drink or socialize near SureStay by Best Western Albuquerque Midtown?
Yes, Heisenbeer bar and Red Door Brewing Co. brewery are nearby venues where guests can enjoy drinks and socialize.
Where can guests do laundry near SureStay by Best Western Albuquerque Midtown?
Gustavo Fring's Laundromat is a nearby location where guests can access laundry and dry cleaning services.
Is there any nearby transportation or rental services close to SureStay by Best Western Albuquerque Midtown?
Yes, el paso - Los Angeles Limousine Express, inc. provides transportation services, and U-Haul Neighborhood Dealer offers truck rentals near the hotel.
How can I contact SureStay by Best Western Albuquerque Midtown for reservations or inquiries?
You can reach the hotel by phone at +1 505-344-5311 or visit their website at bestwestern.com.