Holiday Inn Express & Suites Albuquerque-N. Balloon Fsta Park by IHG
3.8549 reviews
Business Details
About
HotelWedding VenueBusiness Meeting Locations
Albuquerque, New Mexico Hotel's Location is IdealOnly minutes from Balloon Fiesta Park, where the exciting Albuquerque International Balloon Fiesta is held each year, our hotel in Albuquerque, NM is a vacationer's dream. Our newly renovated lobby features a modern, inviting seating area.The well-equipped Business Center and complimentary high-speed Internet access provide all of your corporate needs so you can work comfortably in an open office setting. We also offer a 600-sq-ft meeting room for your gathering of up to 30 guests.Planning a vacation in Albuquerque? Lodging with us provides you with convenient access to Sandia Casino and to the Balloon Fiesta Park, where you can see more than 750 hot air balloons take to the skies every October. You can also find recreational activities such as a Gravity Park, America's Past Time Batting Cages and a local park just a short walk away! Make time to visit the Indian Pueblo Cultural Center and ride the Sandia Peak Tramway, the world's 2nd longest aerial tramway, through the beautiful Sandia Mountains.No matter what brings you to our hotel in Albuquerque, NM, outstanding service and warm hospitality will make your stay memorable. From the complimentary, newly refreshed Express Start Breakfast Bar to the indoor pool and whirlpool, we feature top-quality amenities for all our guests.
Location
Holiday Inn Express & Suites Albuquerque-N. Balloon Fsta Park by IHG
5401 Alameda Boulevard NE, Albuquerque, NM
87113, United States
Hours
Reviews
3.8
549 reviews
5 stars
252
4 stars
125
3 stars
73
2 stars
31
1 star
68
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted problems with cleanliness, including dirty bathrooms, mold, and unclean rooms.
Staff Performance
While some guests praised the friendly and helpful staff, others reported poor service and unprofessional behavior.
Noise Concerns
Several customers mentioned noise disturbances from nearby roads and thin walls, impacting their sleep quality.
Reservation Problems
There were complaints about reservation cancellations and overbooking issues, leading to significant dissatisfaction.
Breakfast Quality
Feedback on breakfast was mixed, with some guests enjoying it while others found it lacking in quality and variety.
- TLTidra Lolkus3 days ago5.0I stayed with my family from 11/19 to 11/20, and man the morning was a doozy. The front desk clerk Roger was put through the ringer, he already had to deal with a brand new system that was of course having issues but he had a guest come up to him at 6am yelling, the guest got very ugly and even racist however Roger handled it with such grace! He was able to de-escalate the situation; and had the guest apologizing and laughing at the end of it. As a behavioral analyst I was in complete aw of his de-escalation skills and customer service skills. Roger was polite, competent, and extremely good at making an uncomfortable situation bearable. Roger I hope you see this and know you did amazing job and honestly, would do wonders in a behavioral therapy career with your de escalation skills!
- CWChardnay WoodsNov 14, 20255.0Great place to stay, always clean and staff is always nice and accommodating. This is our go to when we come to Abq.
- RARayane AbeytaNov 13, 20255.0Tina Marie is such a nice lady. She is good service. Good attitude room was nice. She made our time worth it would definitely come back again
- DGDouglas GoldsteinNov 12, 20255.0Toilet paper holder in front of the sink! I got it all wet! Less useful after that...
- ASAndre SaleNov 5, 20255.0Clean hotel, right off of interstate with great view of the Sandias. Nice pool and hot tub. Free breakfast in the morning was excellent! New management was very nice and helpful. Highly recommend staying here!!
Frequently Asked Questions About Holiday Inn Express & Suites Albuquerque-N. Balloon Fsta Park by IHG
What types of pets are allowed at the Holiday Inn Express & Suites Albuquerque-N. Balloon Fsta Park?
Both cats and dogs are welcome at this pet-friendly hotel.
Does the hotel provide free breakfast to guests?
Yes, guests can enjoy a free buffet breakfast during their stay.
Is parking available at the hotel and is there a fee?
The hotel offers free parking for guests.
What are the check-in and check-out times?
Check-in starts at 3:00 PM and check-out is by 11:00 AM.
Are there any fitness or wellness amenities available at the hotel?
Yes, the hotel has a free fitness center with free weights, a treadmill, an indoor pool, and a hot tub.
Does the hotel support contactless services?
Yes, the hotel offers contactless check-in and check-out as well as digital guest room keys.
Is the hotel accessible for guests with mobility needs?
Yes, the property is mobility accessible and provides accessible parking and an elevator.
What nearby attractions can guests visit around the hotel?
Guests can visit Balloon Fiesta Park, America's Pastime Sports batting cages, Gravity Park, and the Indian Pueblo Cultural Center nearby.
Where can guests find convenience stores or gas stations near the hotel?
Nearby options include Circle K, Phillips 66 Gas, Alameda 66 gas station and convenience stores.
Are there dining options close to the hotel?
Yes, guests can enjoy nearby dining at Carl's Jr., La Reforma Mexican Restaurant, and Bosque Brewing Co.