Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG
4.11227 reviews
Business Details
About
HotelWedding VenueBusiness Meeting Locations
Our hotel is centrally located in Albuquerque, NM, just two blocks north of I-40 and one exit west of I-25. We’re across from the Indian Pueblo Cultural Center, one mile from the Albuquerque Old Town Plaza, and only 10 minutes from Albuquerque International Airport (ABQ).
For business travelers, our hotel is conveniently close to key organizations such as BIA, BIH, BLM, and Kirtland Air Force Base. Enjoy our 24-hour business center, three meeting rooms for your important gatherings, and complimentary high-speed Wi-Fi for seamless remote work.
On vacation? Our Albuquerque hotel serves as the perfect home base for exploring attractions like Petroglyph National Monument, Sandia Peak Tramway, and ABQ BioPark Zoo—each less than 20 minutes away. We offer a selection of pet-friendly rooms and a free, hot breakfast to energize your family each morning.
Call us now to book your stay. We look forward to welcoming you!
Location
Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG
2300 12th Street NW, Albuquerque, NM
87104, United States
Hours
Reviews
4.1
1,227 reviews
5 stars
636
4 stars
331
3 stars
111
2 stars
53
1 star
96
What are people saying?
AI-generated from recent customer reviews
Cleanliness
While many guests appreciated the cleanliness of the rooms, several reviews highlighted issues such as dirty bathrooms, stained carpets, and unclean pool areas.
Staff Service
The staff received mixed reviews; while some guests praised their friendliness and helpfulness, others reported rude behavior and poor customer service.
Noise Levels
Multiple guests complained about noise disturbances from traffic and other guests, indicating that soundproofing is inadequate.
Location
The hotel is well-located near restaurants and attractions, but some guests noted that it is close to noisy areas, impacting the overall experience.
Amenities
Guests enjoyed the complimentary breakfast and spacious rooms, but there were complaints about outdated facilities and issues with WiFi connectivity.
- JJJSNov 14, 20253.0The room was very nice and very clean. I felt very comfortable at this hotel. So comfortable that we decided to do a late check out. There’s so many options of places to eat within 10-20 mins away. Starbucks is right across the street, literally 10 steps away. Gas station across the street, I was able to fill up right before hitting the road again. I’d definitely stay here again and highly recommend this place.
- EMEdward MerayoNov 13, 20255.0This place is a great place the staff at friendly in the rooms are clean there's no question is to how your stay is going to be
- JRJacob RomanNov 4, 20253.0Hotel is okay - the building has seen better days. Our bathroom in particular had cracked tiles that were removing from the floor, probably due to water damage. Also the window couldn't shut? Staff was very nice, and the bed was very comfortable, which is important. Being close to the interstate means you are going to head traffic at all hours of the night. But this place is okay.
- DMDiana MadridNov 1, 20251.0The day we arrived the toilet was not working correctly when we informed the front desk they informed us that the maintenance had gone home for the evening and we would have to use the lobby restroom. Ultimately they did fix our toilet while we were out for dinner except for the fact that when we got back we still thought it was broken because they did not refill the tank so that was still not flushing correctly, once we realized that we had to fill the water tank ourselves.
- PSPam SieglerOct 23, 20251.010/7-10/10/25 I am an IHG member. I Booked this hotel in March to ensure having a nice room for the Albuquerque Balloon Fiesta. Stayed in room 330. The hotel had to reboot there system for the door key to work. The door had no piece tin the peep hole so you looked straight into the room. The door was scarred from prying around the locl. The swing safety lock was gone. The windows were so filmed you could not see out of them. Brought these things to the attention of the front desk 10/9 and was told there was no room to move us to because they were fully booked (thats why I booked six months ahead!) I requested compensation for this terribly substandard accommodation. The manager gave me 10000 points. BTW-the housekeepers key didnt work either so wed catch her in the hall to get clean towels, and coffee.
Frequently Asked Questions About Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG
How far is the Holiday Inn Express & Suites Albuquerque Historic Old Town from Old Town?
The Holiday Inn Express & Suites Albuquerque Historic Old Town is just a short drive, approximately 1 mile, from Old Town.
Is the Holiday Inn Express & Suites Albuquerque Historic Old Town pet-friendly?
Yes, the Holiday Inn Express & Suites Albuquerque Historic Old Town is pet-friendly, welcoming your furry friends.
Does the Holiday Inn Express & Suites Albuquerque Historic Old Town have breakfast?
Yes, the hotel offers a complimentary breakfast to all guests, featuring a variety of hot and cold dishes.
How far is the nearest airport from Holiday Inn Express & Suites Albuquerque Historic Old Town?
The nearest airport, Albuquerque International Sunport is about 8 miles from the hotel, making it a convenient drive.
How close is Holiday Inn Express & Suites Albuquerque Historic Old Town to the interstate?
The hotel is conveniently located right off Interstate 40, providing easy access to the surrounding area.
What are the check-in and check-out times at Holiday Inn Express & Suites Albuquerque Historic Old Town?
Check-in time is 3:00 PM and check-out time is 11:00 AM at the hotel.
Is breakfast included when staying at the Holiday Inn Express & Suites Albuquerque Historic Old Town?
Yes, the hotel offers a complimentary hot and cold buffet breakfast for all guests.
Does the hotel allow pets?
Yes, dogs are allowed and the hotel is pet-friendly, welcoming your furry friends.
What fitness facilities are available at the hotel?
The hotel has a free fitness center with equipment such as elliptical machines, free weights, and treadmills.
Is the Holiday Inn Express & Suites Albuquerque Historic Old Town accessible for guests with mobility needs?
Yes, the hotel features accessibility details including accessible parking and mobility accessible rooms.
Are there business facilities available at the hotel?
Yes, there is a 24-hour business center and three meeting rooms available for meetings and events.
What safety and sanitation measures does the hotel have in place?
The hotel uses commercial grade disinfectants, enhanced cleaning in common areas and guest rooms, and trained staff in cleaning and hand-washing procedures.
How close is the hotel to major highways and Albuquerque International Airport?
The hotel is just two blocks north of Interstate 40 and one exit west of Interstate 25. Albuquerque International Sunport Airport is approximately 8 miles away, about a 10-minute drive.
What nearby dining options can guests visit around the hotel?
Guests can enjoy nearby dining options such as McDonald's, Starbucks, Laguna Burger, Domino's Pizza, Sixty Six Acres, Arby's, and Indian Pueblo Kitchen located close to the hotel.
What attractions near the hotel can guests explore before or after their stay?
Guests can visit the Indian Pueblo Cultural Center right across from the hotel, the Old Town Plaza approximately 1 mile away, Petroglyph National Monument, Sandia Peak Tramway, and the ABQ BioPark Zoo all within 20 minutes' drive.