Cleanliness Issues
Multiple reviews highlighted concerns about the cleanliness of rooms, including dirty carpets, unclean bathrooms, and inadequate housekeeping.
Staff Service
While some guests praised individual staff members for their friendliness, many reported rude or unhelpful service from front desk and restaurant staff.
Room Quality
Guests noted that rooms were outdated, with issues such as uncomfortable beds, poor water pressure, and malfunctioning appliances.
Parking and Location
Parking was frequently mentioned as a problem, with additional fees and limited availability, while the hotel's location was noted as both convenient and concerning due to safety issues in the surrounding area.
Dining Experience
The quality of food and service in the restaurant was often criticized, with reports of long wait times and unsatisfactory meals.