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DoubleTree by Hilton Hotel Albuquerque

3.7
(2161 reviews)

Business Details

201 Marquette Avenue Northwest, Albuquerque, NM
87102-2248, United States
(505) 247-3344
https://www.hilton.com/en/hotels/albsmdt-doubletree-albuquerque/

About

HotelDoubleTree
Daily Mandatory Charge includes: Albuquerque Tourism Marketing District Assessment. DoubleTree by Hilton Albuquerque is a newly renovated hotel in the downtown business district, walking distance from major companies and federal offices. This newly renovated hotel is connected to the Albuquerque Convention Center. Take the complimentary shuttle to Albuquerque Airport, located just five miles from our hotel. We are also only three miles from the Old Town and the University of New Mexico. Stay connected with internet access in every room as well as WiFi in public areas. Amenities for work include a new business center, flexible meeting space, and banquet facilities for up to 300 guests. Leisure amenities include an outdoor pool and 24-hour fitness center. Enjoy our newly renovated food and beverage outlets: Coffee 505 café, Lounge 201, and Icon Bistro restaurant, for casual dining with regional favorites.

Location

DoubleTree by Hilton Hotel Albuquerque
201 Marquette Avenue Northwest, Albuquerque, NM
87102-2248, United States

Hours

Reviews

3.7
2,161 reviews
5 stars
865
4 stars
503
3 stars
290
2 stars
184
1 star
319

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted concerns about the cleanliness of rooms, including dirty carpets, unclean bathrooms, and inadequate housekeeping.

Staff Service

While some guests praised individual staff members for their friendliness, many reported rude or unhelpful service from front desk and restaurant staff.

Room Quality

Guests noted that rooms were outdated, with issues such as uncomfortable beds, poor water pressure, and malfunctioning appliances.

Parking and Location

Parking was frequently mentioned as a problem, with additional fees and limited availability, while the hotel's location was noted as both convenient and concerning due to safety issues in the surrounding area.

Dining Experience

The quality of food and service in the restaurant was often criticized, with reports of long wait times and unsatisfactory meals.
  • WB
    Wesley Busch
    Feb 10, 2026
    1.0
    They might tell you that the laundry service is complementary, that is inaccurate. They will not help with the fees in any way if there is a misunderstanding.
  • JJ
    Joanna
    Feb 7, 2026
    1.0
    Let’s start with the expectation. I’ve been to other Doubletree locations. None that were this rundown. Stains on the walls, broken elevator, cracks in the bathroom, rug lifting up and so on. You get the idea. The cleanliness of the hotel or shall I say the lack of cleanliness was alarming. My room looked like it hadn’t been swept, counters never cleaned, shower had hair in it (on the shelf and on the wall) and the hand marks on the walls and door frame had me ordering Clorox wipes to be delivered from Walmart. ☠️ The walls are paper thin so I woke up multiple times through out the night. I finally gave up on the idea of sleep and started the shower. As I was about to jump in long and behold NO towels what so ever!! The towels I had to go retrieve downstairs had yellow stains all over them. The only thing I was impressed by was how well the heater worked.
  • JL
    Jackie Lopez
    Jan 28, 2026
    3.0
    Over priced for a just OK hotel
  • YV
    Yvonne Valdez
    Jan 17, 2026
    4.0
    Service is great. Room had unpleasant smell. 🤭
  • NR
    Noe Romero
    Jan 3, 2026
    2.0
    Room was fine, but most definitely need a good shower head. The pillows were so soft. The front person was so nice an kind. But the person on the bar the guy wasn't all kind. We set on the bar, he was given us a look. We order food and he u can set on a table in the restaurant, i was like what.? We wanted sit in the bat, bu i was like whatever. So we sat on in the restaurant. Food took like an hr to get it. I order a ch burger 🍔 and a chiladas. They arrived cold, and not good. (Not tasty) Oh not only that we got the drinks on a plastic cup i wa like what?; it double not a a motel.

Brand Certified Facts from DoubleTree by Hilton Hotel Albuquerque

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Certified February 22, 2026Yext Knowledge Graph
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