Business Details
About
Luxury HotelWedding VenueConference CenterBusiness Meeting Locations
Enjoy a business class experience at one of the most convenient Albuquerque hotels, a 14-acre oasis boasting resort feel in the heart of the city and located near the University of New Mexico and Albuquerque’s Midtown District. The opportunity to have it all – to savor the unique flavor and artistry of the Southwest, while inspiring creativity and boosting productivity – we support your success, whether you’re in town for business or leisure.
Get a better night’s sleep at one of the top hotels in Albuquerque NM's stylish guest rooms and executive rooms. Stay productive with complimentary Wi-Fi and convenient access to all of Albuquerque's attractions. Plan for success in 26,000 square-feet of meeting and event space and 21 individual meeting rooms including room for up to 1,000 guests in our largest ballroom.
Stay sharp with fitness facilities designed to work around your schedule, including a 24/7 Fitness Center, indoor pool, and seasonal Olympic-sized outdoor pool, onsite at one of the best ABQ hotels. Entertain in the Ranchers Club piano lounge or the outdoor oasis of the cantina bar. Dine in one of our three restaurants, including the Stonestreet Grill, Cantina Bar & Grill, and the award-winning Ranchers Club of New Mexico.
We’re located minutes from the Albuquerque International Sunport, Historic Old Town, world-renowned museums, National Hispanic Cultural Center, Balloon Fiesta Park, and numerous diverse shopping districts.
Location
Crowne Plaza Albuquerque by IHG
1901 University Boulevard NE, Albuquerque, NM
87102, United States
Hours
Reviews
4.0
2,004 reviews
5 stars
904
4 stars
558
3 stars
257
2 stars
112
1 star
173
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, helpful, and accommodating, although some reported rude interactions.
Cleanliness
While some guests found the rooms clean, others reported issues with cleanliness, including unclean bathrooms and leftover items from previous guests.
Condition of Facilities
The hotel is described as dated and in need of renovations, with issues such as broken elevators, worn carpets, and outdated furnishings.
Location and Safety
The hotel is in a convenient location but has been noted for its sketchy surroundings, leading to concerns about safety.
Dining Experience
The on-site restaurant received mixed reviews, with some enjoying the food while others found it overpriced and lacking in quality.
- SSStevecoolj82 days ago1.0My stay at the Crowne Plaza in Albuquerque was unbelievably awful. I honestly don’t know how this place is still running. Everything from the rooms to the customer service felt like a joke. The room was depressing, outdated, and just flat-out uncomfortable. The halls were loud all night, and the walls felt like they were made of paper. And the pool? Horrible. The water looked cloudy, the area was poorly maintained, and nothing about it felt clean or inviting. I took one look and knew I wasn’t getting in. But the worst part of the entire stay was the management. The manager was rude, unprofessional, and completely out of line dealing with guests — especially younger ones. His attitude was dismissive, aggressive, and honestly made the whole environment uncomfortable. Instead of helping guests, he acted like we were all inconveniencing him just by being there. The way he talked to people — especially kids and teens — was unbelievable. He came off as extremely disrespectful and clearly plays favorites with certain guests while acting cold or unfriendly toward others. It created a really hostile, unpleasant vibe. Overall, the Crowne Plaza was an absolute disaster. I would NEVER come back here, and I wouldn’t recommend this place to anyone, not even for one night.
- NMNicole Miller2 days ago5.0More than we expected. Great staff, beautiful property, comfy beds, spacious rooms. Would stay ahain
- BDBryan DawsonNov 6, 20254.0This place is decent. Plenty of free parking. Like if you have a trailer on your truck ect. Should be fine. Room was clean. Nice view to the west from 12th floor. Balcony was nice. Typical desert temps. Hot day cold nite. No hassles. No problems.easy off and on i-40 if passing through albuquerque. They had security patrol the parking lot all night also. They did tac on a extra 50$ damage deposit but got it back in i think 3 or 4 days. Id recommended this place.
- DMDavid MelkinNov 3, 20252.0Dated hotel. Average cleanliness, bad location (gunfire at night just off the property). Stayed the weekend with a youth sports organization and discovered there was a 3-day sex convention on property at the same time. Not sure how management thought this would be a good mix of clientele. Initially, no barriers/security between guests and convention. On our last night, management finally attempted to separate the two, also limiting where we had access to for other amenities on property. Things were seen...
- CKCrystal KeimOct 31, 20254.0This is a great hotel, because of its team of staff. Everyone is always very helpful and accommodating. The hotel itself is a bit dated, but always clean. The balconies are what nightmares are made of for someone with a fear of heights...I appreciate them and do go out and enjoy the views. There is onsight overnight security that patrols the parking lot. (anyone who knows Albuquerque knows how important this is). The Bar staff is FABULOUS, and they do a great job. The kitchen does get backed up sometimes...but the meal is decent. They will do anything they can to accommodate you. I saw them go above and beyond for requests over and over again with grace and they followed through. Overall a good experience.
Frequently Asked Questions About Crowne Plaza Albuquerque by IHG
Is there free parking available?
Yes, the Crowne Plaza Albuquerque has complimentary Self Parking, Valet Parking is available for fee.
What kind of meeting space is available?
The Crowne Plaza Albuquerque has 26,000 sf of state of the art meeting space: 3 ballrooms, largest at 7,790sf. Flexible space can be adjusted to accommodate up to 1000. 3 Executive Boardrooms, Garden Room with windows. Our large Promenade space runs the length of our ballrooms.
Is breakfast available at the hotel?
You can get breakfast at the Stone Street Cafe located inside the hotel. Hours for Stone Street are 6:00 AM-2:00 PM.
What are the check-in and check-out times at Crowne Plaza Albuquerque by IHG?
Check-in is from 3:00 PM and check-out is until 12:00 PM at Crowne Plaza Albuquerque by IHG.
Does Crowne Plaza Albuquerque by IHG allow pets?
Yes, both cats and dogs are allowed at the hotel, making it a pet-friendly property.
Is there free parking available at the hotel?
Yes, self-parking is available for free, and valet parking is also offered for a fee.
Are there any facilities for business travelers?
Yes, the hotel provides a business center and 26,000 square feet of meeting and event space with 21 meeting rooms including three ballrooms and executive boardrooms.
Does Crowne Plaza Albuquerque offer fitness and recreational amenities?
Yes, guests have access to a free fitness center with elliptical machines, free weights, a treadmill, and both indoor and outdoor pools.
Is breakfast available at the hotel?
Yes, breakfast is available at the Stone Street Cafe located inside the hotel, open from 6:00 AM to 2:00 PM.
How does the hotel ensure a safe and sanitary environment?
The hotel uses commercial grade disinfectants, enhanced cleaning in common areas and guest rooms, removes high-touch items, provides sanitizer, and employs trained staff for hygiene and cleaning procedures.
What dining options are nearby Crowne Plaza Albuquerque by IHG?
Nearby dining includes Stone Street Cafe and Grill, Rancher's Club of New Mexico, and Little Anita's Mexican restaurant, offering a variety of American and Mexican cuisine within walking distance.
Are there convenient transportation or car rental options near the hotel?
Yes, Budget Car Rental and Avis Car Rental agencies are located nearby, providing easy access to rental vehicles for guests.
What local attractions can guests visit near Crowne Plaza Albuquerque?
Guests can explore attractions like the Maxwell Museum and the Historic Old Town Albuquerque, both close to the hotel for a cultural and historic experience.