Business Details
About
HotelWedding VenueBusiness Meeting LocationsConference Center
Home away from home.
The hotel is located just minutes from St. John's International Airport (YYT) and local government offices including the Confederation Building. If you plan on heading into the heart of St. John's, we are just a short drive to downtown St. John's.
Onsite amenities include two 165' water slides and an indoor heated swimming pool, and a Fitness Centre. From July 1st to August 30th, the water slide is open from 3pm to 9pm Monday to Friday and 9am to 9am on weekends. Onsite guest laundry facilities, complimentary parking and high-speed Internet access. Thinking of dining options? Stop into East Side Mario's, our on-site restaurant. As always, with the Holiday Inn brand, kids 11 years and under Eat Free (ask hotel for details). Travelling with your trusty companion? Our hotel is pet friendly, so you can bring the entire family along. (Pet fee applies - $25 per day/per pet). The Holiday Inn St. John's is situated near The Janeway Children’s Hospital and the Health Sciences Centre. If you are in the area to visit the Marine Institute, Memorial University, Pippy Park or the Fluvarium, we are just 5 minutes away and across the street from CNA.
Whether you are travelling for business or leisure, the Holiday Inn St. John's Conference Centre is the perfect place to stay while you visit the St. John's and surrounding areas.
Location
Holiday Inn St. John's Conference Centre by IHG
180 Portugal Cove Road, St. Johns, NL
A1B 2N2, Canada
Hours
Reviews
4.0
1,116 reviews
5 stars
472
4 stars
351
3 stars
169
2 stars
53
1 star
71
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted dirty rooms, bathrooms with mold, and unclean common areas, leading to a poor impression of hygiene.
Customer Service
While some staff members received praise for their friendliness and helpfulness, many reviews pointed to poor service, including unhelpful front desk staff and unresolved issues.
Amenities and Maintenance
Guests frequently reported issues with amenities such as broken elevators, non-functioning hot water, and the water slide being closed, which contributed to dissatisfaction.
Location and Value
The hotel is conveniently located near the airport and downtown, but many guests felt the quality did not match the price, especially given the cleanliness and service issues.
Dining Experience
The attached restaurant received mixed reviews, with some guests enjoying the food while others reported poor service and long wait times.
- MSMehrdad Safaei5 days ago3.0Listen, it’s just a simple 3 Stars hotel as the name carries its reputation and class. I just don’t get how people give beyond or expect more?
- RRRACHELRAZAGILL RAZAGILLNov 17, 20255.0“I truly appreciate the excellent hospitality provided throughout my stay. The staff displayed outstanding professionalism, courtesy, and prompt service. The cleanliness, comfort, and facilities were top-notch, making my experience very memorable. I highly recommend this hotel to anyone seeking quality service and a pleasant stay"
- MHmichael HNov 5, 20253.0The location is fantastic. The hotel was safe and the rooms seem to have been recently updated. There is a restaurant on site for lunch and dinner. I respect Holiday Inn for always offering pet friendly rooms. At this location one reserves a "pet friendly, ground floor" room. However, the walk-outs on all ground floor rooms are sealed shut and one has to take the elevator or stairs to the first floor to enter or leave the hotel. Not ideal for a pet owner expecting a walk in/walk out. During my stay, the pet friendly floor was shared with a lot of long stay families and the kids used the hall as a playground. It was noisy during the days and evenings. Yes, I could have changed floors. Overall my experience was okay. Attached is a pic of my room after I stayed in it. Housekeeping was very good.
- MBMark BrothersOct 23, 20253.0Staying here for one night with my wife and two kids. Got kids ready to go to pool and water slide . When got to pool slide was shut down. Main reason we book this hotel was because of the water slide for kids. Be nice if you remind people the hours of operation of the water slide . If I had known I would have book another hotel with slide in operation. Thanks.
- SGShane GordonOct 14, 20254.0We where in Newfoundland for the 2025 Jubilee Soccer Nationals. The service was amazing, the staff handled everything very well. There was situation out of the hotels control but the general Manager Ghyath Fawaz went over and beyond to take care of all situations to help all the teams. Again on behalf of Ontario's team Caledon United FC we would like to say thanks.
Frequently Asked Questions About Holiday Inn St. John's Conference Centre by IHG
What time can I check in and check out at Holiday Inn St. John's Conference Centre?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does the hotel offer free Wi-Fi for guests?
Yes, complimentary Wi-Fi is available in public areas of the hotel.
Are pets allowed at Holiday Inn St. John's Conference Centre?
Yes, dogs are allowed and pets are welcome. A pet fee of $25 per day per pet applies.
Is parking available at the hotel and is it free?
Yes, the hotel offers free parking for guests.
What kind of fitness and recreational facilities are available on site?
The hotel has a free fitness center with elliptical machines, free weights, and treadmills, as well as two 165' water slides, an indoor heated swimming pool, and a hot tub.
Does Holiday Inn St. John's Conference Centre provide amenities for business travelers?
Yes, there is a business center and 11 meeting rooms available for conferences and business meetings.
Is the hotel accessible for guests with mobility challenges?
Yes, the hotel is mobility accessible and offers accessible parking and an elevator.
Where is Holiday Inn St. John's Conference Centre located in relation to local attractions?
The hotel is located just minutes from St. John's International Airport and local government offices. It is also near The Janeway Children’s Hospital, Marine Institute, Memorial University, Pippy Park, the Fluvarium, and is across the street from the College of the North Atlantic (CNA).
What dining options are available at or near the hotel?
The hotel has an on-site restaurant, East Side Mario’s, serving Italian cuisine where kids 11 years and under eat free. Nearby, there are other dining options you can explore in downtown St. John's just a short drive away.
Can guests visit local parks or entertainment venues near the hotel?
Yes, guests can visit nearby Kenny's Pond Park for outdoor activities and enjoy entertainment at nearby miniature golf courses such as Sir Admiral John's Adventure Golf and Adventure Island Golf Inc.