Business Details
About
HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Home away from home.
The hotel is located just minutes from St. John's International Airport (YYT) and local government offices including the Confederation Building. If you plan on heading into the heart of St. John's, we are just a short drive to downtown St. John's.
Onsite amenities include two 165' water slides and an indoor heated swimming pool, and a Fitness Centre. From July 1st to August 30th, the water slide is open from 3pm to 9pm Monday to Friday and 9am to 9am on weekends. Onsite guest laundry facilities, complimentary parking and high-speed Internet access. Thinking of dining options? Stop into East Side Mario's, our on-site restaurant. As always, with the Holiday Inn brand, kids 11 years and under Eat Free (ask hotel for details). Travelling with your trusty companion? Our hotel is pet friendly, so you can bring the entire family along. (Pet fee applies - $25 per day/per pet). The Holiday Inn St. John's is situated near The Janeway Children’s Hospital and the Health Sciences Centre. If you are in the area to visit the Marine Institute, Memorial University, Pippy Park or the Fluvarium, we are just 5 minutes away and across the street from CNA.
Whether you are travelling for business or leisure, the Holiday Inn St. John's Conference Centre is the perfect place to stay while you visit the St. John's and surrounding areas.
Location
Holiday Inn St. John's Conference Centre by IHG
180 Portugal Cove Road, St. Johns, NL
A1B 2N2, Canada
Hours
Reviews
4.0
1,119 reviews
5 stars
473
4 stars
353
3 stars
169
2 stars
53
1 star
71
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and accommodating staff, highlighting individuals like Joshua and Peter for their exceptional service.
Cleanliness Issues
Numerous reviews pointed out significant cleanliness problems, including dirty rooms, bathrooms, and public areas, with some guests reporting unclean linens and facilities.
Amenities and Facilities
Guests expressed disappointment with the condition and availability of amenities, particularly the water slide and pool, which were often closed or not functioning.
Location
The hotel’s location received positive remarks for being convenient to the airport and downtown, making it a favorable choice for travelers.
Customer Service Problems
Several reviews noted poor customer service experiences, including issues with check-in, billing errors, and unresponsive staff.
- DKDave KochanNov 27, 20254.0The staff is the best! From checking in to accommodating every little need you might have.
- MSMehrdad SafaeiNov 19, 20253.0Listen, it’s just a simple 3 Stars hotel as the name carries its reputation and class. I just don’t get how people give beyond or expect more?
- RRRACHELRAZAGILL RAZAGILLNov 17, 20255.0“I truly appreciate the excellent hospitality provided throughout my stay. The staff displayed outstanding professionalism, courtesy, and prompt service. The cleanliness, comfort, and facilities were top-notch, making my experience very memorable. I highly recommend this hotel to anyone seeking quality service and a pleasant stay"
- MHMichael HNov 5, 20253.0The location is fantastic. The hotel was safe and the rooms seem to have been recently updated. There is a restaurant on site for lunch and dinner. I respect Holiday Inn for always offering pet friendly rooms. At this location one reserves a "pet friendly, ground floor" room. However, the walk-outs on all ground floor rooms are sealed shut and one has to take the elevator or stairs to the first floor to enter or leave the hotel. Not ideal for a pet owner expecting a walk in/walk out. During my stay, the pet friendly floor was shared with a lot of long stay families and the kids used the hall as a playground. It was noisy during the days and evenings. Yes, I could have changed floors. Overall my experience was okay. Attached is a pic of my room after I stayed in it. Housekeeping was very good.
- MBMark BrothersOct 23, 20253.0Staying here for one night with my wife and two kids. Got kids ready to go to pool and water slide . When got to pool slide was shut down. Main reason we book this hotel was because of the water slide for kids. Be nice if you remind people the hours of operation of the water slide . If I had known I would have book another hotel with slide in operation. Thanks.
Frequently Asked Questions About Holiday Inn St. John's Conference Centre by IHG
What time can I check in and check out at Holiday Inn St. John's Conference Centre?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does the hotel offer free Wi-Fi for guests?
Yes, complimentary Wi-Fi is available in public areas of the hotel.
Are pets allowed at Holiday Inn St. John's Conference Centre?
Yes, dogs are allowed and pets are welcome. A pet fee of $25 per day per pet applies.
Is parking available at the hotel and is it free?
Yes, the hotel offers free parking for guests.
What kind of fitness and recreational facilities are available on site?
The hotel has a free fitness center with elliptical machines, free weights, and treadmills, as well as two 165' water slides, an indoor heated swimming pool, and a hot tub.
Does Holiday Inn St. John's Conference Centre provide amenities for business travelers?
Yes, there is a business center and 11 meeting rooms available for conferences and business meetings.
Is the hotel accessible for guests with mobility challenges?
Yes, the hotel is mobility accessible and offers accessible parking and an elevator.
Where is Holiday Inn St. John's Conference Centre located in relation to local attractions?
The hotel is located just minutes from St. John's International Airport and local government offices. It is also near The Janeway Children’s Hospital, Marine Institute, Memorial University, Pippy Park, the Fluvarium, and is across the street from the College of the North Atlantic (CNA).
What dining options are available at or near the hotel?
The hotel has an on-site restaurant, East Side Mario’s, serving Italian cuisine where kids 11 years and under eat free. Nearby, there are other dining options you can explore in downtown St. John's just a short drive away.
Can guests visit local parks or entertainment venues near the hotel?
Yes, guests can visit nearby Kenny's Pond Park for outdoor activities and enjoy entertainment at nearby miniature golf courses such as Sir Admiral John's Adventure Golf and Adventure Island Golf Inc.