At the Best Western Plus St. John's Airport Hotel and Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus St. John's Airport Hotel and Suites will stand out among other hotels in St. John's,NL. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus St. John's Airport Hotel and Suites will provide you with the superior customer service that you are used to at any Best Western hotel.
Location
Best Western Plus St. John's Airport Hotel and Suites
Many customers praised the hotel for its cleanliness and well-maintained rooms, although some reported issues with the pool area.
Staff Service
The staff received high marks for friendliness and helpfulness, with specific mentions of exceptional service from certain employees.
Pricing and Value
Several guests felt the hotel was overpriced, especially considering the lack of complimentary breakfast and other amenities.
Noise Issues
Multiple reviews highlighted noise disturbances from children running in the halls and thin walls, impacting guests' ability to rest.
Location
The hotel is conveniently located near the airport, making it a favorable choice for travelers.
JJ
Jennifer
Nov 15, 2025
1.0
Stayed here last month when I couldn't get my regular hotel as the city was so busy. The wind was howling all night which made it difficult to sleep. Can't believe they don't offer free breakfast with such high prices. Will not be staying here again.
DH
David Higdon
Nov 13, 2025
1.0
No free breakfast
GM
Greg M
Oct 28, 2025
5.0
Great hotel for the price!
TT
tuan
Oct 15, 2025
5.0
Hotel had convenient ATMs in the lobby.
MM
Mike Masson
Sep 18, 2025
1.0
As a person who travels a lot all across Canada for business, I found few issues at this hotel, that will make me think twice about coming back. This hotel is clean and convenient for its location near the airport BUT for 2 nights stay during the week, with taxes over $550.. and that includes a 4% accommodation tax, what BS.. Now, you think you would get a breakfast with that, nope as you have to pay for it at the attached restaurant at an over priced menu. On top of this, they don't even offer a coffee in the lobby for free, no you need to fork out $ for one..I just drove next door to Tim's for half the price!
The main issue is, I had late afternoon flight (4 pm) and ask for 2 pm checkout and was told if I checkout after 1pm, they will charge me another night.. OMG, what great customer service.. and don't think they will rush to clean my room after I leave and get my room available.. I was ready to spend $ at the restaurant on site but not now.
I stay at many hotels, over 100 + each year for business and have never had an experience like this.. not a great experience here 😕 😞