Located in Westfield,NJ, the The Westfield Inn, BW Signature Collection is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Feedback on staff service is mixed; while some guests praised the friendly and accommodating staff, others reported rude and unhelpful interactions.
Cleanliness
Several reviews highlighted issues with cleanliness, including unclean rooms and common areas, while others noted that rooms were clean and well-maintained.
Location
The hotel is frequently praised for its excellent location, being close to shops, restaurants, and transportation options.
Room Quality
Guests appreciated the spacious and well-decorated rooms, though some reported issues with maintenance and noise.
Breakfast
The complimentary breakfast received positive remarks for its variety and quality, although some guests noted inconsistencies.
ML
Mustapha Sahri de l'Indépendant
Nov 4, 2025
4.0
Un emplacement idéal dans une superbe ville de Westfield
Le personnel est très sympathique
TB
T B
Jul 28, 2025
3.0
The elevator is terrifying—it shouldn’t jerk that much. The rooms are fine although the AC makes a crazy noise. Breakfast is actually pretty good. Been here multiple times and the front desk person just cannot be polite or welcoming—I think they don’t even realize that they are supposed to be! Not sure why.
KH
Kim Hunter
Jul 28, 2025
5.0
I love this neighborhood “boutique-style” hotel and I always stay at this property despite being a Marriott rewards member.