Certified by The Westfield Inn, BW Signature Collection • Mar 01, 2026
HotelBest Western
Located in Westfield,NJ, the The Westfield Inn, BW Signature Collection is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Certified by The Westfield Inn, BW Signature Collection • Mar 01, 2026
Certified by The Westfield Inn, BW Signature Collection • Mar 01, 2026
Reviews
4.1
389 reviews
5 stars
213
4 stars
91
3 stars
38
2 stars
17
1 star
30
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Feedback on staff was mixed; while some praised their friendliness and helpfulness, others reported rudeness and unprofessional behavior.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including unvacuumed carpets and hair in rooms, which detracted from the overall experience.
Location Benefits
The hotel's location received consistent praise for being central and convenient, with easy access to shops, restaurants, and transportation.
Room Quality
Rooms were generally described as spacious and well-decorated, but some guests experienced issues with maintenance and noise.
Breakfast Experience
Breakfast was often mentioned positively for its variety and quality, although some guests noted inconsistencies in freshness.
MM
Meg M
Feb 21, 2026
5.0
good price
service was excellent
DT
Dante Totino
Feb 8, 2026
1.0
I’ve stayed at this hotel multiple times over the past 10 years. Since the chang in ownerships (last 2 years or more) it’s horrible. The beds are a bit dirty and the mattresses are worn out with huge divots where people have slept, the pillow are thin and lumpy, the room is dirty in the corners and not unkept, he front desk staff is extremely rude (I inquired about a jackhammer inside the hotel that took place from 1-2am and kept my whole group awake and was rudely dismissed saying “I want working I don’t know” I asked following questions but was dismissed). Extremely disappointed by the direction this hotel has turned and will not ever be staying here again. PLEASE TAKE YOUR BUSINESS ELSEWHERE, THEY ARE EXTREMELY RUDE AND DON’T CARE ABOUT CUSTOMER SATISFACTION, without mentioning the cleanliness of the rooms. Pick another hotel and save yourself. (Side note. Shower supplies were not restocked and all the bottles broken, air conditions continuously throws errors and turns it self off.)
ML
Mustapha Sahri de l'Indépendant
Nov 4, 2025
4.0
Un emplacement idéal dans une superbe ville de Westfield
Le personnel est très sympathique
BC
Blair Conger
Jul 26, 2023
5.0
Delightful, almost quirky little hotel with lots of heart. Full breakfast. Terrible coffee but the staff was so kind. Bring your own pillow. I’d stay here again!
Frequently Asked Questions About The Westfield Inn, BW Signature Collection
Where is The Westfield Inn, BW Signature Collection located?
The Westfield Inn is located at 435 North Ave W, Westfield, NJ 07090, US.
What type of accommodation is The Westfield Inn, BW Signature Collection?
It is a Best Western hotel providing comfortable lodging for travelers.
What are the operating hours of The Westfield Inn, BW Signature Collection?
The hotel operates 24 hours a day, 7 days a week, so guests can check in or out at any time.
Does The Westfield Inn, BW Signature Collection offer internet access?
Yes, the hotel provides free internet access, both in rooms and the business center.
Is there a restaurant available on-site at The Westfield Inn, BW Signature Collection?
Yes, the hotel has a restaurant for guests to enjoy meals conveniently.
Does The Westfield Inn have any special promotions currently?
Yes, when you stay 2 nights, you get a $50 Best Western Gift Card.
How can I contact The Westfield Inn, BW Signature Collection?
You can call the hotel at +1 908-654-5600 or fax at +1 908-654-6483.
Is The Westfield Inn, BW Signature Collection active on social media?
Yes, they have a Facebook page at https://www.facebook.com/362912917104580 and a Twitter handle @bestwestern.
Are there other hotels nearby The Westfield Inn, BW Signature Collection?
Nearby hotels include multiple listings of BEST WESTERN Westfield Inn, indicating a cluster or branches of Best Western hotels in the area.
What nearby points of interest can guests explore when staying at The Westfield Inn, BW Signature Collection?
Guests can explore other local Best Western hotels nearby or enjoy the convenience of nearby travel and motel services connected to The Westfield Inn.
Brand Certified Facts from The Westfield Inn, BW Signature Collection
This information is certified by The Westfield Inn, BW Signature Collection and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: