Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Enjoy a Hospitable Haven in Southern New Jersey! You are a part of it all when you "Stay Smart" at the Holiday Inn Express Hotel & Suites Mt. Holly. We are conveniently located a few minutes from The NJ Turnpike and Interstate 295. You'll be close to the historic cities of Burlington and Mt. Holly, Joint Base McGuire-Dix-Lakehurst, Virtua Hospital and the theme parks of Six Flags Great Adventure and Sesame Place. Business visitors appreciate that all of Southern New Jersey and Philadelphia are easily accessible from our locations easy access to areas extensive highway system. Our hotel's guests can stay productive in our 24-hour Business Center with copy, fax, printing and computer services, as well. Whether you seek your thrills on Six Flags take your family to Sesame Place or prefer the sun and fun the Jersey Shore and its board walks, visit the local historic towns of Mt Holly and Burlington or venture farther afield and take in Philadelphia's history or its Arts and culture, our Holiday Inn Express Hotel & Suites Mt. Holly is located near the best of what the Delaware Valley has to offer. You'll take delight in all our area has to offer, our impeccable customer service and terrific, complimentary amenities. Take advantage of our free, hot breakfast bar. Everyone's welcome at our Holiday Inn Express Hotel & Suites Mt. Holly. With a name you can trust and a price you can afford, we'll indulge you with a practical and convenient stay.
Location
Holiday Inn Express & Suites Burlington - Mount Holly by IHG
18 Western Drive, Westampton, NJ
08060, United States
Hours
Reviews
3.6
584 reviews
5 stars
227
4 stars
136
3 stars
81
2 stars
49
1 star
91
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While many customers praised the friendliness and helpfulness of the staff, several reviews highlighted issues with management, including rudeness and unprofessional behavior.
Cleanliness Issues
Numerous reviews reported significant cleanliness problems, including mold, dirty rooms, and unpleasant odors, leading to a negative perception of the hotel's hygiene standards.
Breakfast Quality
Feedback indicated that the breakfast offerings were often inadequate and in need of improvement, with some guests expressing disappointment in the selection and quality.
Maintenance and Renovation
Many guests noted that the hotel is in dire need of renovations, citing outdated facilities and maintenance issues, which detracted from their overall experience.
Customer Service Complaints
Several customers reported poor customer service experiences, particularly with management, leading to frustration and dissatisfaction with their stays.
- XPXiaoping PanDec 19, 20255.0Joreen is cheerful and very helpful, she opens breakfast a bit early to accommodate our tight schedule, she makes our day.
- KWKaniel WilliamsNov 30, 20251.0This is my 2nd stay. Something is always not working. Last time the AC was broken and swimming pool closed. This time the TV doesnt work and breakfast is scanty. Breakfast suppose to be until 10am. No food at 920am and cook entertaining the guess kids so they can eat. And when asked she said no food after 930am. Im just done. Never coming here again.
- RPRaquan PerkinsNov 26, 20251.0The room was clean. The staff was great but the manager wasn’t, she was rude as hell. So the night before I had to check out I extended my stay, the staff at the desk that night made the change but I guess she didn’t do it completely. That night the staff said my stay was extended and I enjoyed the rest of my night until the next morning around 10:30. The manager came up to the room banging on the door, once I open the door she just start to be rude I was confused about what was going on… so after she was disrespectful and really unprofessional, i figure that she was talk about my card being declined..she never called the room phone or my personal phone to let me know I would’ve came down and took care of it…. The encounter with the manager was very rude she need to be train again.. the problem was I booked on Expedia and the hotel staff didn’t know how to extend the stay the proper way… I did stay another night I wasn’t going to let a bad apple mess my trip up
- IBIbrahim BambaNov 24, 20255.0Good staff, people really love their job. Clean and ample rooms
- RTRosey TownsendAug 25, 20254.0Need to upgrade the breakfast
Frequently Asked Questions About Holiday Inn Express & Suites Burlington - Mount Holly by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Burlington - Mount Holly?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Is breakfast included at the hotel?
Yes, a free buffet breakfast is available for guests.
Does the hotel provide accessibility features?
Yes, the hotel offers accessible parking and is mobility accessible with an elevator.
Are pets allowed at the hotel?
Yes, both cats and dogs are welcome at the hotel.
Is free Wi-Fi available at the hotel?
Yes, free Wi-Fi is available in public areas.
Does the hotel have a fitness center?
Yes, there is a fitness center available for free use by guests.
Are there any business facilities at the hotel?
Yes, the hotel has a 24-hour business center with copy, fax, printing, and computer services and one meeting room.
How does the hotel ensure cleanliness and safety?
The hotel uses commercial-grade disinfectants, enhanced cleaning protocols, physical distancing in common areas, and daily housekeeping.
Is the hotel located near public transportation options?
Yes, the Academy Westhampton Bus Station and Academy Bus service are nearby, providing convenient travel options for guests.
Are there shopping or dining options near the hotel?
Yes, Walmart for shopping and Dunkin' coffee shop and donuts are close by for dining.
Is there convenient parking available at the hotel?
Yes, the hotel offers free parking for guests.
Are there other lodging options near Holiday Inn Express & Suites Burlington - Mount Holly?
Yes, nearby hotels include Hampton Inn Burlington, Comfort Inn & Suites, Motel 6 Westampton, Red Carpet Inn, and Courtyard By Marriott Burlington Mt. Holly/Westampton.