Candlewood Suites Secaucus - Meadowlands by IHG

Reviews

• AG

  Aaron G

  Mar 2, 2026
  5.0
  This is a great hotel. Ive spent a lot of time here and have nothing bad to say. Its clean, the staff is very friendly and when im in the area this is the hotel for me
• MT

  Melina Torres

  Feb 17, 2026
  5.0
  Victoria, the manager, provided exceptional service!!! There’s a clear reason why she holds a title as such. She went above and beyond to make our stay comfortable. Her professionalism and attentiveness truly set this hotel apart! Highly recommend. The hotel was clean, quiet, and our suite was super comfortable. The atmosphere made it easy to relax & enjoy quality time after a long day. I would definitely recommend this location and look forward to staying here again!
• CM

  Calvin Moon

  Dec 25, 2025
  1.0
  From the moment I arrived, the experience was frustrating. There was a short, stocky front-desk staff member who was more interested in chatting on his phone than doing his job. When I tried to check in, he acted visibly annoyed, as if I were interrupting him. The first room was completely unacceptable. The bed was extremely uncomfortable and sagged badly in the middle. The hotel is directly beside a freeway, and there is clearly no proper window insulation. Sleeping there felt like sleeping on the shoulder of the highway. I could hear trucks braking, cars honking, and traffic noise all night long without any break. It was impossible to rest. To make it even worse, the heater turned on every few minutes and was louder than the freeway itself. Between the constant traffic noise and the noisy heater, getting proper sleep was impossible. After two nights of this, I spoke with a woman at the front desk who finally moved me to another room, which was slightly better—but by then the damage was already done. At checkout, I asked the same front-desk employee (once again glued to his phone) if I could leave my car parked for two nights while I was in New York. He showed zero interest in helping and made no effort to accommodate a simple request. This hotel’s location next to a freeway, poor sound insulation, uncomfortable rooms, and unprofessional front-desk service made this a terrible stay. I’m posting this review wherever I can so future guests know exactly what to expect before booking.
• JP

  Joe Payton

  Dec 21, 2025
  2.0
  Hotel was clean and quiet. General maintenance was lacking (missing trim in the bathroom, torn screen in the window, etc.). Very basic repairs that should be easily taken care of, but were not. If they can’t keep up repair on the small things, are the big things being maintained? Needed enough towels to accommodate our family and was instead told we needed to preform chores to earn more clean towels. Very abrasive reaction to asking for a very common hotel amenity. Did not feel like a valued guest, more like a burden to the staff. Very basic. Very unwelcoming.
• KK

  KishaJ

  Dec 19, 2025
  5.0
  Was here for a work stay. This place is kept very clean and their housekeeping does a really thorough cleaning. They don't even like the trash to be left outside of the door, but to be put into a trash bin down the hall. The convenience store is decent and offers free regular and decaf coffee, but the other items are pretty expensive. There are microwaveable dinners and other food, Coke products, juices, half gallon milk, eggs, and other things for sell. The hotel is generally quiet and if maintenance is needed they send someone right away...during business hours from what I know. The GM Victoria seems to be very down to earth, accommodating and eager to have extended stay workers, in addition to, others who just need a nice place to stay.

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