Candlewood Suites Secaucus - Meadowlands by IHG

Reviews

• NJ

  N J

  4 days ago
  5.0
  From the moment I walked in, I was met with a surprisingly fresh and pleasant smell. At first, I thought someone was wearing a nice perfume, but it was actually the hotel itself smelling great. The front desk lady was warm and welcoming. I do not recall the young lady’s name, but she was extremely helpful and added me to my husband’s corporate reservation with no issues once I provided ID. Some hotels make this a hassle, so her professionalism was appreciated. As my husband pushed the loading cart inside and a few items fell off because the cart is narrow versus wide, the General Manager Victoria immediately stepped in to help us carry things to the room. That kind of humility and hands-on leadership is rare and truly stood out. We stayed in a Studio room, which was the only option available for our two week stay. The room was bright, very clean, and comfortable. There was a light and unusual smell at first from the cleaning products, but it was not overpowering and it disappeared once we used our own room spray. The bathroom is a good size, the desk is convenient, and even though it is a queen bed, it is very comfortable. The only downside is the limited kitchen storage. Outside of the dish cabinet and a couple of smaller overhead spaces, there is not much room for groceries or extra items. We used a large storage tote for our overflow, which worked fine. I usually disinfect hotel rooms myself, but honestly, if I did not have my supplies, I would have felt comfortable with the level of cleanliness from Housekeeping. Amenities include three washers and three dryers, a nice fitness room with weights, and a small convenience store. Prices are higher than a typical grocery store or gas station, which is expected for hotel convenience items. You also self-checkout using the in-store device. One great bonus is the Borrow Program. You can check out items such as a slow cooker, waffle maker, board games, books, and more. Overall, Candlewood Suites in Secaucus, NJ feels like a hidden gem. It is clean, welcoming, and a good place to stay for extended periods. I would return.
• SC

  Sarah Chansriharaj

  Nov 11, 2025
  4.0
  This hotel was a nice and clean hotel but they don’t provide water bottles you have buy some downstairs in snack bar area and very spacious fridge includes stove top and dish washer with kitchen pots/ pans and utensils. They also have a cabinet downstairs with board games and kitchen necessities you can borrow 100 % recommend. They provide name branded soap in bathroom and dish soap for dishes ! Location isn’t the best barely anything around you gotta drive 5-10 minutes to reach stores or food places ! They hold a 250$ security to let you know they do give it back at end of stay !
• DT

  Douglas Tanaka

  Oct 8, 2025
  5.0
  Staff was great and very helpful getting us into NYC using public transportation. The. Our car battery went dead. Staff offered to help us but we replaced the battery through triple A. Phenomenal staff, clean and quiet. Perfectly located to use public transportation to get to NYC in minutes. Unfortunately the Rangers lost.....
• AB

  Amy Butler

  Sep 7, 2025
  1.0
  The response from management is unacceptable. It does not follow IHG policy, nor is the policy that the management is referring to clearly posted. I can't suggest this hotel to spouses of IHG Rewards members traveling alone ! It doesn't matter if your name is on the reservation! $255.90 for the room that they wouldn't let me stay in! I have a room booked through IHG. My name is on the reservation and I have the credit card in my name that the room is booked under. Per IHG policy, i should be able to stay, but the front desk attendant says my husband must sign because it's reserved under his IHG #. Management has called the hotel 3 times and the guy will not let me stay. I can't suggest this hotel. I hope IHG drops this hotel. Platnium rewards members since 1985 should NOT be treated this way!
• AF

  Angelo Not found

  Aug 19, 2025
  5.0
  Room and staff where amazing I loved everything from the cupboard options to area where you can borrow board games umbrellas or kitchen supplies<3

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