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About
Luxury HotelWedding VenueConference CenterBusiness Meeting LocationsCrowne Plaza
Great Access to NYC and Metlife Stadium
Located at the intersection of I-80 and the Garden State Parkway, our brand-new Crowne Plaza Saddle Brook Hotel is the perfect place for all travelers visiting northern New Jersey and New York City. Our convenient Saddle Brook location puts you within thirty minutes of Newark International Airport (EWR) and a quick 33 minutes, via train, to Penn Station in midtown Manhattan New York City.
The Crowne Plaza Saddle Brook Hotel is convenient to several local attractions. Catch a New York Jets or Giants game at MetLife Stadium, now home to the new XFL New York Guardians. Our New York Yankees fans will appreciate our distance, just fourteen miles, to Yankee Stadium. Families will love the thrilling rides and meeting your favorite cartoon character at American Dream’s Nickelodeon Universe. If staying and exploring the best of Bergen County, our hotel in Saddle Brook, NJ, is minutes from Westfield Garden State Plaza, Paramus Park Mall, and Fairleigh Dickinson University.
Our Saddle Brook hotel is completely non-smoking, and amenities include free Wi-Fi, ample free parking, a 1730 sq. ft. fitness center, outdoor saline pool, in room safes and workstations with ergonomic chairs. The Crowne Plaza Saddle Brook Hotel’s Sky Restaurant & Lounge is the highest restaurant in New Jersey with an eclectic cuisine and a 255 degree memorable and expansive view of the area's skyline that includes New York City.
Location
Crowne Plaza Saddle Brook by IHG
50 Kenny Place, Saddle Brook, NJ
07663, United States
Hours
Reviews
4.0
1,513 reviews
5 stars
779
4 stars
363
3 stars
146
2 stars
59
1 star
166
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and hotel facilities, although some reported issues with dirty rooms and linens.
Staff Service
The staff received mixed reviews; while many guests highlighted friendly and helpful service, others experienced unprofessional behavior and poor customer service.
Location
The hotel is well-located for access to nearby attractions, but some guests noted noise issues from trains and events.
Amenities
Guests appreciated the amenities like the rooftop restaurant and pool, but many expressed disappointment over the lack of microwaves and fridges in rooms.
Maintenance Issues
Several reviews mentioned outdated decor and maintenance problems, including broken fixtures and unpleasant odors in some rooms.
- JMJuan MoncadaJan 5, 20261.0En general, la experiencia mala, el Hotel carece de suficiente personal para un adecuado manejo, excepto el bartender de la Noche el staff del restaurante con mala actitud EVITE usar este hotel IHG debe de revisar si vale la pena seguir con la marca en este establecimiento
- BLB LantJan 1, 20262.0NYE disaster. No organization, not enough tables for guests. 1 small bar had 1 bartender. Hour long lines for a drink. Second bar not attended for 45 minutes. Very long wait for buffet, cheap food. Rice, overcooked pasta, chix thigh/legs. Plastic cutlery and glasses. Advertised breakfast which turned out to be small muffin/croissant/coffee. NEVER AGAIN!
- TOthorsten ottoDec 14, 20255.0Das Hotel ist gewiss etwas in die Jahre gekommen, die Zimmer sind absolut top, sauber, Bett richtig bequem und das Bad mit der Regendusche einfach super. Besonders Erika hat uns super unterstützt. Auch der Roomservice verdient ein besseres Lob. Ideale Location für den Trip nach Manhattan (Leihwagen zum P&R North Bergen empfohlen) aber such drei shoppingmalls in der Nähe und gut gelegen zu allen Highways in Jersey.
- MFMirian FerrerasDec 6, 20255.0Me encanta este lugar. Muy limpio y organizado. Los chicos de recepción son muy amables y educados, Sergio y María muchísimas gracias por ser tan serviciales. La pasé muy bien y pude descansar después de un largo viaje.
- MCMariell CurielDec 5, 20255.0Excelente hotel, siempre limpio y acogedor. Las chicas de recepción son muy amables y simpáticas, especialmente María, dispuestas a ayudar con lo que sea que necesites. Muchas gracias por las atenciones.
Frequently Asked Questions About Crowne Plaza Saddle Brook by IHG
Is there free Wi-Fi available at Crowne Plaza Saddle Brook by IHG?
Yes, complimentary Wi-Fi is available at Crowne Plaza Saddle Brook by IHG for guests.
What is the cancellation policy at Crowne Plaza Saddle Brook by IHG?
The cancellation policy may vary depending on the type of reservation. Please check your booking and contact the hotel or via the IHG One Rewards app.
Can I earn loyalty points for my stay at Crowne Plaza Saddle Brook by IHG?
Yes, we Crowne Plaza Saddle Brook by IHG participates in IHG One Rewards, allowing guests to earn points for their stay.
Does Crowne Plaza Saddle Brook by IHG have accessible rooms?
Yes, Crowne Plaza Saddle Brook by IHG has accessible rooms designed to ensure the comfort of guests with disabilities.
Is there a concierge service available at Crowne Plaza Saddle Brook by IHG?
Concierge is available at most of our hotels to connect with guests and assist them in their stay. Please contact the Crowne Plaza Saddle Brook by IHG front desk for more information.
Is room service available at Crowne Plaza Saddle Brook by IHG?
Yes, room service is available at Crowne Plaza Saddle Brook by IHG serving delicious food and drink to your room.
What are the check-in and check-out times at Crowne Plaza Saddle Brook by IHG?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does Crowne Plaza Saddle Brook by IHG offer free Wi-Fi to guests?
Yes, complimentary Wi-Fi is available in public areas for all guests.
Is parking available and is there an extra charge at the hotel?
Yes, free parking is available for guests at Crowne Plaza Saddle Brook by IHG.
Are there accessible facilities for guests with disabilities?
Yes, the hotel has accessible rooms and accessible parking for guests with disabilities.
Does the hotel provide dining options on-site?
Yes, there are two restaurants including the Sky Restaurant & Lounge, and a bar available at the hotel.
What fitness facilities are available at Crowne Plaza Saddle Brook by IHG?
The hotel offers a fitness center with elliptical machines, free weights, and treadmills available for free to guests.
Are there family-friendly services at the hotel?
Yes, the hotel is kid-friendly and kids stay free up to the age of 19.
Is there a concierge service available to assist guests during their stay?
Yes, concierge service is available to connect with guests and assist during their stay.
What nearby restaurants can guests visit before or after their stay?
Guests can visit the Skyview Restaurant & Lounge and the Rooftop bar Crown Plaza located very close to the hotel for dining and drinks.
How can guests access MetLife Stadium or Manhattan from the hotel?
The hotel is conveniently located within thirty minutes of Newark International Airport and a quick 33 minutes by train to Penn Station in New York City, making it easy to visit MetLife Stadium and Manhattan.