Best Western The Inn at Ramsey

3.6
857 reviews

About

HotelBest Western
Located in Ramsey,NJ, the Best Western The Inn at Ramsey is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western The Inn at Ramsey
1315 ROUTE 17 S, Ramsey, NJ
07446, United States

Hours

Reviews

3.6
857 reviews
5 stars
326
4 stars
206
3 stars
121
2 stars
63
1 star
141

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted severe cleanliness problems, including bugs, stains, and unclean bathrooms.

Staff Service

Customer service was frequently criticized, with reports of unhelpful staff and poor communication regarding refunds and room issues.

Facility Condition

Guests reported outdated and poorly maintained facilities, including slanted floors, broken amenities, and general disrepair.

Value for Money

Many customers felt the hotel did not provide good value for the price, citing high rates for subpar conditions.

Location Convenience

Some guests appreciated the hotel's convenient location, although access to nearby amenities was noted as challenging.
  • MV
    Ms. M. Vasquez
    Dec 14, 2025
    1.0
    No restaurant on site. Very bad TV service. Was not able to watch TV.
  • DS
    Dawn S
    Dec 13, 2025
    3.0
    clean but ...... tub spicket and shower head plate installed incorrectl so it looked shabby. In the middle of the night the whole front of the AC/heater unit fell off and scared the heck out of us.
  • JL
    Jia Liu
    Nov 8, 2025
    1.0
    First time I’ve stayed at a hotel with slanted hallway and room. It’s a motel with cheap renovation to convert into a hotel “Inn” to charge over $114 a night(weekdays). The place is disaster with cracking walls and ripped carpet. On top of that, they try to maximize their profit when I extend an extra night. Staff is not accommodating. Would not recommend nor I will ever stay here again.
  • EL
    Elle Law
    Nov 8, 2025
    2.0
    I never write reviews but I don’t think I will ever stay in a Best Western again after this. For the cost of this hotel, I cannot believe how many bugs I found in the room and the amount of suspect stains on the walls. There were even stains on the sheets. The location is convenient for this trips purpose. The people are friendly and the breakfast met expectations but the rooms seriously need a deep clean.
  • BG
    Baruch Gedalia
    Nov 4, 2025
    1.0
    Bed bugs.... We had to check out after one night and promissed a refund but now we are given the run around to get the balance of the stay paid back.....

Frequently Asked Questions About Best Western The Inn at Ramsey

Does Best Western The Inn at Ramsey offer free breakfast?

Yes, free breakfast is available at Best Western The Inn at Ramsey.

Is smoking allowed on the property?

No, Best Western The Inn at Ramsey is a smoke-free property.