Crowne Plaza Princeton - Conference Center by IHG

Reviews

• MM

  Maine Maine

  Nov 15, 2025
  5.0
  Ashley at the front desk was nothing less than amazing. Great hospitality. Make everything smooth and easy for me upon arrival. Thank you!
• VL

  Virginia Lincoln

  Oct 26, 2025
  3.0
  I have stayed here several times, but this was the worst yet. First, despite the hotel being quite large and fairly empty, I was put at the end of a hallway right next to people with a loud toddler who began screaming at 6am on a Sunday. Secondly, the Flight Restaurant is slow. So very slow. We were not even given a menu until after people seated after us and ordered. The food was mediocre - overcooked and dry. Insufficient staff who did their best. The rooms are dark even with the window shades wide open. The mirror plugs in but does not light up. No one in my group could figure it out. I had to flush the toilet three times after each use. The shower door would not stay closed. The soaps and shampoos are delightful. I even purchased some after using it in the shower. The bedding is thin and inadequate. The heating/AC system is very loud. I generally feel unsafe in this hotel. It is sprawling with no security to be seen anywhere and no way to restrict access to the floors as other hotels have now. Each doorway is recessed so that someone could easily hide and you could not see them from the hall. The front desk is nowhere near any of the rooms. There was an incident of a young man passed out in front of one of the rooms. Afterwards, the hotel did not even bother to contact me. I will not be staying here again.
• DM

  Daniel Mejia

  Oct 23, 2025
  4.0
  The hotel is quite good. The rooms are nice and I got upgraded to a suite as a Diamond member. There is more than enough parking for the suburban location of the hotel. It's also very quiet as it's some distance off of Route 1. My only problem was the customer service surrounding the check-in experience and recognition of Diamond member benefits as well as slow service at breakfast. I would stay at the hotel again though if I needed to be in the Princeton area.
• DS

  Don S.

  Oct 21, 2025
  5.0
  This is a large hotel with plenty of amenities, ideal for active guests who enjoy working out or playing sports. The staff is very friendly and welcoming, and the rooms are quiet and comfortable. While the rooms aren't particularly remarkable, they are clean and decent for a longer stay. As someone staying long-term, I do wish the rooms included a small kitchenette for added convenience. My main complaint is the cost of breakfast as it feels overpriced for what’s offered. It would be nice if a continental breakfast was included in the room rate. Also, parking could be improved, as the lot is a bit of a walk from the main entrances. Overall its a nice hotel and I do recommend it.
• MH

  Meredith Holmes

  Oct 12, 2025
  4.0
  The hotel itself has plenty of amenities: large enough for soccer team full of families to stay, easily accessible, good-sized common area, large pool, large fitness center, etc. Things that were out of commission: ice machines on second and third floors, hot tub Luggage carts seemed to be a myth. We arrived late evening on a Friday and there were none to be found. The breakfast buffet was over priced for what you get and the pancakes were not good- something was wrong with the texture-hard, chewy edges. Some staff were very friendly, others were lacking in customer service skills. The room felt small and tight, but it was fine. We booked a room with 2 queens and were given a room with 2 full size beds. All the negative experiences were first-world problems only! Overall it was a good stay.

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