Crowne Plaza Princeton - Conference Center by IHG

4.2
1467 reviews
Crowne Plaza Princeton Hotel Entrance

About

Luxury HotelWedding VenueConference CenterBusiness Meeting LocationsCrowne Plaza
The Crowne Plaza Princeton Conference Center is the ideal location for a productive business meeting or a relaxing leisure stay. We offer upscale amenities, extensive meeting facilities and the best in meeting technology and conference services. Boasting 39 meeting rooms located on three private floors, including a 360-seat amphitheater, we are the premier meeting venue in Central NJ. Guestrooms are designed with executive level appointments including large work desks, mini fridge and fast, reliable complimentary internet connectivity. Our signature aromatherapy sleep kits guarantee you will wake up fresh and energized. The Crowne Plaza Princeton Conference Center Hotel is located between New York City and Philadelphia. We are minutes away from Historic Downtown Princeton and Princeton University. This Princeton NJ hotel is conveniently located near fortune 500 corporations, unique dining and shopping. The hotel offers the best in recreational facilities to keep you fit & energized. Enjoy an expansive fitness center, indoor heated pool, walking, hiking and running trails on property. On site dining includes Flight Martini & Wine Lounge, offering beverage service Tuesday - Saturday 5pm-10pm with signature cocktails, beer, wines and soft drinks. The hotel specializes in Micro Weddings and Family Staycations

Location

Crowne Plaza Princeton - Conference Center by IHG
900 Scudders Mill Road, Plainsboro, NJ
08536, United States

Hours

Reviews

4.2
1,467 reviews
5 stars
810
4 stars
386
3 stars
135
2 stars
47
1 star
89

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, accommodating, and attentive, particularly highlighting individuals like Jennifer and Yuri.

Room Conditions

Several reviews noted that the rooms were outdated, with issues such as noise, cleanliness, and maintenance problems, including bugs and broken fixtures.

Amenities

Guests appreciated the hotel's amenities, including the heated pool, gym, and recreational facilities, although some reported issues with cleanliness and maintenance.

Location

The hotel is well-located near Princeton University and offers a peaceful setting, which many guests found convenient and enjoyable.

Service Issues

There were multiple complaints regarding poor customer service experiences, particularly at the front desk, and issues with housekeeping and dining services.
  • DT
    David Tidler
    5 days ago
    5.0
    The staff at Crowne Plaza Princeton is wonderful. The staff are always attentive and make every effort to make sure I have everything I need. I highly recommend you staying at Crowne Plaza. If you do run into an issue, Jennifer and the front desk team will see to it that you are satisfied.
  • RM
    Rhonda Morris
    Jan 4, 2026
    3.0
    Stay at this hotel for New Year's Eve 2026, the best part was the pool & shower. The bed was terrible, ripped mattress cover, ripped up dust ruffle, stains on the comforter & lets not talking about me itching all night from the bedding. The night was a complete disaster. Was so disappointed was really looking forward to a peaceful & cozy evening. I definitely didn't get that.
  • OY
    Ohmi Yamane
    Dec 27, 2025
    3.0
    Appreciated the heated 25m pool and the gym. Location is also nice, being less than 20 minutes from Princeton University and the city proper. The furniture inside the rooms could use a modern refresh; some it was scratched up and seemed as if it had been there for a few years. The parking lot, also aged, could use a refit as well. The staff were friendly and seemed genuinely concerned about any problems I had with my experience.
  • JW
    James W
    Dec 26, 2025
    1.0
    The room was extremely noisy and not quiet at all; the air conditioner fan was very loud. In winter, no bedding was provided, only very thin sheets. The room was very cold, and I had to sleep in a down jacket. My child caught a cold from the cold. I requested thick bedding four times, but received none, and the service was extremely poor! This seriously affected my sleep! I was woken up by the cold at night and then by the noise of the air conditioner, making it impossible to fall back asleep! 房间非常嘈杂,并不安静,空调风机的声音非常大,吵得无法睡觉,冬天,不提供被褥,只有很薄的床单。房间非常寒冷,我不得不穿着棉衣睡觉。孩子被冷感冒。我四次请求提供厚的被褥,但是没有得到被褥,且服务极差!这严重影响了睡眠!夜里我被寒冷冻醒,又被风机的噪音吵醒,根本无法入睡!非常不适合中国人居住
  • NN
    nachi
    Dec 22, 2025
    1.0
    It was a great hotel but I left something in the room and they did not give it back they claim that the room was not cleaned up and they took pictures but obviously it was different than when I left it and they took it but very good customer# Jennifer I emailed the supervisor and did not receive a response

Frequently Asked Questions About Crowne Plaza Princeton - Conference Center by IHG

Is there free Wi-Fi available at Crowne Plaza Princeton - Conference Center by IHG?

Yes, complimentary Wi-Fi is available at Crowne Plaza Princeton - Conference Center by IHG for guests.

What is the cancellation policy at Crowne Plaza Princeton - Conference Center by IHG?

The cancellation policy may vary depending on the type of reservation. Please check your booking and contact the hotel or via the IHG One Rewards app.