Holiday Inn Express & Suites North Brunswick by IHG

Reviews

• LN

  Li NY

  5 days ago
  1.0
  We stayed there last week. The booking stated that breakfast was included and there was an indoor swimming pool. Yes, breakfast was provided. Upon check-in, we were told at the front desk that the water in the pool was cold. Naturally, it was impossible to swim there. I wouldn't have booked this hotel knowing this. We are very disappointed. The hotel did nothing to compensate for this. The swimming pool was the main reason we chose this hotel. Regarding the cleanliness of the room: there were black hairs everywhere – in the shower, near the microwave, on the sink – it was very unpleasant.
• VS

  Victoria Seng

  Dec 28, 2025
  5.0
  I’m so glad I found a last minute reservation at the Holiday Inn because of how beautiful and clean the rooms are, whoever is cleaning the hotel, made me feel as though the hotel is brand new, you can see this as soon as you enter, the rooms themselves, and the bathrooms. Everything is spotless. Friendly, very helpful and honest staff. I had booked a 2 queen bed room but the system had a mix-up and we ended up in a king suite with 1 bed for my family of 4. The night shift manager went out of his way to find us a room effortlessly and hassle-free. This gentleman at the front desk who works the night shift (3rd shift), deserves a raise and promotion. I also accidentally left my wallet at the front desk and he returned it. He gives off a very welcoming and genuine vibe, as soon as I got here (12-1AM), he informed me of the pool, breakfast and all other accommodations as well as making my children feel comfortable, even making jokes with them about the gifts Santa forgot to take with him in the lobby lol (the holiday decor). Holiday inn is always a place I go to where ever my travels bring my family and I, and this is why. And to prove my review is real, prior to finding this booking, I was traveling from Boston and originally booked a stay at the Sheraton for winter vacation. It was very dirty there, stains on the beds, food crumbs on the counters/furniture, and reeked horribly. I’m glad I found this booking at 12-1AM and was able to come in and settle in easily because the place is just as clean as my own place.
• RS

  Robert Schell

  Dec 6, 2025
  1.0
  NOTHING LIKE HOUSEKEEPING BANGING ON YOURS DOOR HOURS before check out and screaming in Spanish all morning. Then yells at me when I walk out door a few minutes after 11 after I told her several times I was packing. Great way to end my week stay here. I always use this hotel when working in NJ but never again. She should be fired. I have enough to worry about without her coming in like swat starting at 9am. 4th floor housekeeper sat morning.
• EB

  Evan Banda

  Nov 14, 2025
  1.0
  Had to wait an hour to check in. Ridiculous.
• KC

  Kelly Chen

  Nov 12, 2025
  1.0
  Employees are nice. But the wedding guests they had on Nov 8,2025 were the worst, the most inconsiderate guests from hell. They were hanging out in the one room above mine, stomping and running around on the floor above me up till 4am despite the manager's attempt to request for quietness and considerationof other guests. Poor insulation could have played a part too. If this is a common occurrence, maybe the hotel needs to place wedding guests on the 1st & 2nd floors instead of the upper floors. It would be a shame to have nice employees and nice furniture but the entire hotel ruined and avoided by people due to the wedding parties that don't adhere to 10pm quietness & consideration of other guests, like other hotels do

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