Customer Service
Mixed feedback on customer service; some staff were praised for their friendliness and helpfulness, while others were reported as rude and unprofessional.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty rooms and bathrooms, while others praised the cleanliness of the hotel.
Shuttle Service
The shuttle service received significant criticism for being unreliable and slow, with long wait times reported by multiple guests.
Breakfast Quality
Breakfast quality was inconsistent; some guests enjoyed it while others found it lacking and poorly prepared.
Location and Accessibility
The hotel is conveniently located near the airport, but guests noted difficulties accessing nearby amenities and transportation.