At the DoubleTree by Hilton Newark Penn Station hotel, travel is easy and convenient- allowing our guests to focus on business or leisure activities. The hotel is located in the heart of the historic downtown Newark Business District and is attached to Newark Penn Station where guests can easily access Manhattan via NJ Transit, Amtrak and Path Subway in 20 minutes. Only 15 minutes from Newark Liberty International Airport, our complimentary shuttle service is available 24 hours a day.
Multiple reviews highlighted problems with room cleanliness, including dirty bathrooms, stained carpets, and unclean common areas.
Staff Performance
While some staff members received praise for their friendliness, many reviews noted rude or unhelpful behavior from front desk staff.
Location Convenience
The hotel's proximity to Penn Station was frequently mentioned as a positive aspect, making it convenient for travel to NYC.
Service and Amenities
Guests reported dissatisfaction with the lack of basic amenities, such as insufficient towels, poor housekeeping, and high parking fees.
Noise Levels
Several customers complained about noise from the street and other guests, impacting their ability to sleep.
PP
Pedro Pupo
Jan 4, 2026
2.0
Location is convenient, right next to Newark Penn Station, connecting you to NY Penn via NJCL and to the World Trade Center via Path.
This hotel’s housekeeping service was the worst I’ve ever had in more than 20 years business trips around the world. See noteworthy details below.
JC
Justin C
Dec 30, 2025
4.0
This is a great location if you’re visiting Manhattan and want to spend less on a hotel, it’s about half the price of staying in Manhattan and you’re a quick 10 minute train ride from the city with trains going both to Midtown and downtown depending if you take the Path or NJ
The Newark Penn station does get more than a little bit sketchy at night, depending on your travel, comfort level this might not be for you…. I felt fine…. Accessibility to all of the transit systems is via your credit card. You either tap to get on or purchase a ticket in advance, depending on which line you’re going on Google maps can help you get around the area using the transit feature.
JH
James H
Dec 29, 2025
3.0
Our room was booked and paid for by United Airlines as a result of an oversold flight. The rooms were comfortable and reasonably clean, but there were a few stains on the furniture, carpet, and bedding. Some of the finishes are scratched, but it was nothing out of the ordinary.
The service was atypical. I’m from out of town, and the TSA agent at the airport was more friendly than the evening staff working the front desk. I have never met someone so curt. Our communication was incredibly efficient and check in took about 4 minutes! I appreciated this since we had been traveling, but I think most people would see this as unacceptably rude.
For instance, our instructions to get to the room were “10, take a right” after he handed us the key.
All in all, if your room is comped by an airline, this is a great place to end up. If I was paying for the rooms with my own money, I would have been more critical.
PB
paul box
Dec 28, 2025
1.0
I am a Diamond member. Booked two queen beds with 4 adults. Let them know at 10am we were there and confirmed two queen beds. Go to NYC for the day come back to check in an no two beds available. Tried to give us a king with a rollaway. Offered nothing else. Had to drive home to Philly late at night. Awful service
AH
Anna Harwin
Dec 28, 2025
4.0
So here it is the room was great. The bed was comfortable. The place was clean. The check-in was fast. The food at the restaurant was delicious.
This is a hotel that caters to travelers And yet as an exhausted traveler at 6 AM in the morning, heading to the airport, the only coffee available are those dreadful teabag coffee services in the room
None downstairs
None to purchase
It’s really not a bad place to say, but if you’re a coffee drinker, bring some instant with you
Frequently Asked Questions About DoubleTree by Hilton Newark Penn Station
What are the check-in and check-out times at DoubleTree by Hilton Newark Penn Station?
Check-in time is 4:00 PM and check-out time is 11:00 AM.
Is there free WiFi available at DoubleTree by Hilton Newark Penn Station?
Yes, free WiFi is available in public areas along with public internet terminals.
Does the hotel offer any airport shuttle services?
Yes, the hotel offers a free 24-hour airport shuttle service to Newark Liberty International Airport.
Are pets allowed at DoubleTree by Hilton Newark Penn Station?
No, pets are not allowed at this hotel.
What accessibility features are available at this hotel?
The hotel has accessible parking, accessible elevators, and is mobility accessible.
Is breakfast available at the hotel?
Yes, breakfast is available for guests.
What fitness facilities does DoubleTree by Hilton Newark Penn Station offer?
They offer a free fitness center with equipment including elliptical machines, free weights, and treadmills.
Are there dining options within or near the hotel?
Yes, the hotel has one on-site restaurant and bar. Nearby dining options include Fresh & Co., Market Street Bar And Grill, The Gyro Project, Metro Cafe, and Subway.
How can guests use public transportation to reach attractions from the hotel?
The hotel is attached to Newark Penn Station, providing easy access to Manhattan via NJ Transit, Amtrak and Path Subway in about 20 minutes, making it convenient for guests to visit nearby attractions.
What are some nearby places of interest guests might want to visit around the hotel?
Nearby places of interest include Adecco Staffing - Hello Fresh Onsite Newark, Dunbar Center (hospital), Market Street Bar And Grill, Fresh & Co., and The Gyro Project. Guests can enjoy local dining, medical services, or professional services conveniently close to the hotel.