At the DoubleTree by Hilton Newark Penn Station hotel, travel is easy and convenient- allowing our guests to focus on business or leisure activities. The hotel is located in the heart of the historic downtown Newark Business District and is attached to Newark Penn Station where guests can easily access Manhattan via NJ Transit, Amtrak and Path Subway in 20 minutes. Only 15 minutes from Newark Liberty International Airport, our complimentary shuttle service is available 24 hours a day.
The hotel is conveniently located across from Newark Penn Station, providing easy access to public transport.
Cleanliness
Many guests reported issues with room cleanliness, including dirty bathrooms and unkempt common areas.
Staff Service
Customer service experiences varied widely; some staff were friendly and helpful, while others were reported as rude and unprofessional.
Check-in Process
Guests frequently complained about long wait times and issues with reservations during check-in.
Room Quality
Rooms were described as outdated and in need of renovation, with some guests noting unpleasant odors and inadequate amenities.
NF
Nice20 Freedom
3 days ago
3.0
If you're considering staying here, don't book the Queen. It's too noisy, near the elevator, and constantly louder than a train. I mean the noise from the elevator system.
CA
Chalutz Arad
Nov 11, 2025
1.0
Dont do it. Do not stay there. Even though its right next ro the train station, the hotel sucks! It feels like a motel and a very old and expensive one and there is no reason for it. The prking costs another FIFTY DOLLAR A DAY wth?! And there is nowhere else to park. Also its in a BAD neighborhood so when you get out of the hotel you are surrounded by shady ppl. One of these people was bleeding really bad and cops showed up. People come out of the train station like zombies so its not a fun place and its much too pricey. I do not understand why they call it hilton. Its not a hilton. I have been in a Hilton hotel its does NOT look and feel like it.
JS
Joe Simpson
Nov 7, 2025
5.0
Arrived very late and booked a room last minute as my hotel i had booked with lost my reservation. Staff at check in was lovely, patient, and incredibly helpful with my flustered and frustrated self. Room was clean, bed was comfortable. Checkout was a breeze, and the staff was so friendly and helpful. Got me to the train station easily and even gave me a ticket for free. Will definitely be staying here again next time I'm up this way.
BC
Bobbi Christine
Nov 3, 2025
2.0
This was not a place I would have chosen. I normally like Double Tree. I was traveling and chose a place close by to stay the night and it took me too the wrong place 30 mins away. We had to turn around and travel back 30 mins. The maps had taken us to the next town where there was another Double Tree. There was no exchanges or dealings because it was a third-party company. These are the kinks that need to be worked out when they allow these deals to be made.
LJ
Lil Jard
Oct 31, 2025
2.0
On October 31st, at around 6:00 a.m., I arrived late at the hotel, and my brother had the room key. The person working at the front desk at that time asked me for the key, but even after I explained that my brother had it and that I was also a guest, she still asked me to leave the hotel.
I believe this situation was unfair and unprofessional. The staff should be properly trained to ask the right questions and verify the information before taking such an extreme measure. I don’t think it’s right that, as a registered guest, I was asked to leave the hotel without a proper review of the circumstances.
Frequently Asked Questions About DoubleTree by Hilton Newark Penn Station
What are the check-in and check-out times at DoubleTree by Hilton Newark Penn Station?
Check-in time is 4:00 PM and check-out time is 11:00 AM.
Is there free WiFi available at DoubleTree by Hilton Newark Penn Station?
Yes, free WiFi is available in public areas along with public internet terminals.
Does the hotel offer any airport shuttle services?
Yes, the hotel offers a free 24-hour airport shuttle service to Newark Liberty International Airport.
Are pets allowed at DoubleTree by Hilton Newark Penn Station?
No, pets are not allowed at this hotel.
What accessibility features are available at this hotel?
The hotel has accessible parking, accessible elevators, and is mobility accessible.
Is breakfast available at the hotel?
Yes, breakfast is available for guests.
What fitness facilities does DoubleTree by Hilton Newark Penn Station offer?
They offer a free fitness center with equipment including elliptical machines, free weights, and treadmills.
Are there dining options within or near the hotel?
Yes, the hotel has one on-site restaurant and bar. Nearby dining options include Fresh & Co., Market Street Bar And Grill, The Gyro Project, Metro Cafe, and Subway.
How can guests use public transportation to reach attractions from the hotel?
The hotel is attached to Newark Penn Station, providing easy access to Manhattan via NJ Transit, Amtrak and Path Subway in about 20 minutes, making it convenient for guests to visit nearby attractions.
What are some nearby places of interest guests might want to visit around the hotel?
Nearby places of interest include Adecco Staffing - Hello Fresh Onsite Newark, Dunbar Center (hospital), Market Street Bar And Grill, Fresh & Co., and The Gyro Project. Guests can enjoy local dining, medical services, or professional services conveniently close to the hotel.