Best Western Plus Newark Airport West

3.7
2082 reviews

About

Hotel
At the Best Western Plus Newark Airport West you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Newark Airport West will stand out among other hotels in Newark,NJ. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Newark Airport West will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Newark Airport West
101 International Way, Newark, NJ
07114, United States

Hours

Reviews

3.7
2,082 reviews
5 stars
833
4 stars
512
3 stars
315
2 stars
147
1 star
275

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted issues with cleanliness, including reports of cockroaches, dirty rooms, and unpleasant odors.

Staff Service

While some guests praised the staff for being friendly and helpful, others reported rude service and poor responsiveness.

Noise Levels

Many customers complained about excessive noise from construction, loud neighbors, and nearby trains, making it difficult to get a good night's sleep.

Shuttle Service

The airport shuttle service received mixed reviews, with some guests experiencing long wait times and others noting it was convenient.

Renovation Issues

The hotel is undergoing renovations, leading to complaints about construction noise and the overall state of the property.
  • JR
    Jacqueline Rivera
    1 day ago
    1.0
    So we came to get away for a few hrs from the kids to relax the cost $80. That rapidly increased after check out plus tax plus parking each car total $125... on a Wednesday... smdh this was not a luxury location. The 6th floor plus the room smelled like Marijuana and smoke we moved to the 2nd floor where we was given 2 queens and bunk bed... I will never come back here total rip off. No photos because I did not want remember this stay
  • DO
    Danielle Ondic
    Nov 10, 2025
    2.0
    Hotel is impossible to find. Google maps is outdated directions/location and hotel doesn’t advise you of this even though they are aware. Drove around for almost an hour. Then shuttle service to/from airport was awful. They gave us incorrect information multiple times. Do not recommend staying here if you have schedules to keep.
  • JS
    Joe Simpson
    Nov 7, 2025
    1.0
    Booked a room here 3 weeks ago. Received confirmation emails, etc. Arrived at midnight to be told there was no reservation under my name and they had no rooms available. Had to scramble and pay a premium for another hotel for the night. Terrible customer service.
  • JG
    Joseph Yadel Gutierrez
    Nov 4, 2025
    5.0
    First time in NJ area it was easy access from and to the hotel, staff everyone was kind and helpful, shuttle drivers help us a lot with information how to take in and out hotel for surrounding areas and ways to get NYC, front desk very informative and helpful room clean.
  • PC
    Paul Chui
    Oct 23, 2025
    4.0
    1. Though a stone's throw on the map from NJTransit station, you cannot walk across the carpark to the station. There are high barricades and work site barricades to overcome. The carpark is UA private property as well - i.e. no trespassing. To get to the station, you need a shuttle to P4 station on Airtrain, then take Airtrain to NJTransit station. The shuttle takes a loop before you get there. To get back from NJTransit, get on Airtrain to P4 then call for shuttle, and wait at Zone 1 ground level. Not exactly convenient if you intend to spend a couple of hours going to Manhattan/NYC on a day-trip. 2. Room was large but furniture dated. Clean. Updating/renovations in progress. 3. Proximity to train station means occasional train hoots booming. 4. No bottled water in room. 5. Staff are politely and friendly.

Frequently Asked Questions About Best Western Plus Newark Airport West

Does Best Western Plus Newark Airport West offer concierge services?

Yes, Best Western Plus Newark Airport West provides concierge services to assist guests during their stay.

Is free Wi-Fi available at Best Western Plus Newark Airport West?

Yes, free Wi-Fi is available for all guests at Best Western Plus Newark Airport West.